Sadly the company is impossible to contact. I ordered two black ceiling light fixtures (and 3 other cream ones). The black fixtures were scuffed, paint showing the silver. They looked really untid... See more
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There were missing items in my order delivered. I have lodged a complaint however have received no response
Company replied
Realised ordered wrong item emailed straight away as per website but still waiting for returns details
Company replied
Always gives a prompt service, second to none. Updates on your order are given very soon after it's been placed. I've ordered in an afternoon and the next morning my items are delivered. Seller has b... See more
Company replied
Company details
Written by the company
Buy vintage inspired domestic electrical fixtures and fittings. Large range of original Art Deco restored products including Bakelite switches, radio’s, clocks. Manufacturer of Bakelite reproduction lighting, sockets, pendant sets and braided cloth covered flex
Contact info
United Kingdom
- www.art-deco-emporium.co.uk
2.9
Average
447 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Impossible to contact
Sadly the company is impossible to contact. I ordered two black ceiling light fixtures (and 3 other cream ones). The black fixtures were scuffed, paint showing the silver. They looked really untidy. When I emailed to request a replacement of the black set, they did send me a replacement immediately (hence 2 stars and not 1). They arrived in good condition, until the electrician installed them onto the ceiling. Same issue again: black paint scuffing off easily.
I emailed to request a refund, as well as returning the cream fixtures (too small - my fault there). No response. I emailed again. Still no response. I tried calling, only to be sent to answering machine 5 times.
£120 or so down the drain, you live an learn during a renovation I suppose.
April 21, 2026
Unprompted review
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A great range of items that look good.
July 30, 2021
Unprompted review
Plugs look attractive & arrived very…
Plugs look attractive & arrived very quickly. I have not used them yet but they appear to be perfectly in order.
Many Thanks.
p.s. I am now considering buying some of the bakerlite 13 amp sockets to go with a redecorating project.
July 20, 2021
The support when making contact and the…
The support when making contact and the actual item sent were both fantastic! It can be a concern when buying a switch of such age, but both me and my electrician were very pleased!
I would recommend Art Deco Emporium not least because they are happy to "hold your hand" through the process if there are any concerns or uncertainties!
July 19, 2021
Have had lots of items from this…
Have had lots of items from this company now for our old cottage renovation. Reliable products and service.
July 13, 2021
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Exactly as advertised and arrived ( by…
Exactly as advertised and arrived ( by post) a day earlier than expected.
July 12, 2021
great service quick delivery
July 12, 2021
Fantastic service!
July 10, 2021
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Excellent service
Excellent service. Speedy delivery and correction of a slight problem I had.
July 7, 2021
Excellent service and products as ever
July 6, 2021
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This business is really just fantastic
This business is really just fantastic. their website is super easy to navigate, great pictures and information. I have placed a few orders and will for sure place more in the future, the service is perfect and delivery is free and fast. The products which are antiques are fully restored to an impeccable finish and their reproductive products are 100% authentic, really cannot fault this business and highly recommend.
July 5, 2021
Arrived promptly
July 2, 2021
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Fantastic products and service
Great reliable service, top quality products old and new. Very fast and efficient delivery, would highly recommend and have not hesitated in ordering again. Pleasure to order from.
June 30, 2021
Art Deco Emporium
Art Deco Emporium
Customer service is second to none. Ken answered my many questions and the products and fittings are first rate.
I will definitely be back in touch.
Much appreciated.
June 25, 2021
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