My acrylic print came out beautifully...great quality! Special shout out to Aaron Kilby for answering my endless questions and helping me out. Will be ordering again soon! Thanks!
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Omg they all came out beautiful- I was designing a back splash ( for stove) for my brand new kitchen since I never realized I needed one, so I tried a few different styles of printing you offered, usi... See more
Company replied
I ordered the ChromaLuxe. Photo quality was excellent and both recipients were impressed and really liked their gift. Customer service was exceptional. They made sure the gifts arrived by Christmas ev... See more
Loved the end product --ChromaLuxe high-definition metal print. Excellent support from Stephanie late on a Friday. I would actually give you a 4.75, if I could. The .25 deduction was from the Azer... See more
Company replied
Company details
- #7 of 21 best companies in Photo Printing Service
- #14 of 28 best companies in Art Supply Store
- #23 of 57 best companies in Digital Printing Service
- #10 of 47 best companies in Media Company
Written by the company
Let our print experts at Artisan HD transform your photographs and digital artwork into stunning masterpieces on photographic paper, metal, plexiglass acrylic, canvas, and many other materials.
Contact info
8970 E. Bahia Drive, 85260, Scottsdale, United States
- 1-877-948-0009
- Support@ArtisanHD.com
- www.artisanhd.com
4.8
Excellent
896 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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When I have a critical photo printing....
When I have a critical photo or shots that require perfect printing, ArtisianHD is the only service I use. I am located in Houston, TX, while ArtisianHD is in Arizona; the distance is not an issue. The product is what matters, and ArtisianHD delivers every time, period.
October 3, 2023
Reply from ArtisanHD
Thank you so much for your 5-star review and your confidence in ordering from ArtisanHD!
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Reply from ArtisanHD
Thank you for the 5-star review! We're so glad you are pleased with our products and customer service!
Said free shipping and charges for it
Said free shipping and charges for it. I have to wait for a refund even though I canceled right away.
September 22, 2023
Reply from ArtisanHD
Hi Sharon, we've also sent you an email, but wanted you to know that your refund is on the way. We have not offered free shipping since before the pandemic; however, we now understand how the order screen, as it was, caused some confusion. It does show $0.00 for shipping UNTIL your shipping address is entered so the system can calculate the exact shipping cost to your location. It will then show accurate shipping fees at the final checkout screen. We appreciate you bringing this to our attention and our tech team has since made updates to the ordering page so this is more clear to our customers. We hope you'll give us another try in the future.
Came out better than expected
Came out better than expected, print dimensions were perfect. Will be ordering more prints for sure.
September 10, 2023
Reply from ArtisanHD
Great to hear! Thank you for leaving us a 5-star review, Michael!
My acrylics look awesome!
September 8, 2023
Reply from ArtisanHD
Great! We're so happy you loved your acrylics!! Thanks for leaving us a review!
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Customer service always stellar and the…
Customer service always stellar and the prints look gorgeous!
September 5, 2023
Reply from ArtisanHD
We are thrilled that you love your prints and our service was excellent! Thank you for leaving us a review!
Delivered what and when I expected.
August 26, 2023
Reply from ArtisanHD
Thank you for the 5-star review, Richard!
Excellent service and high quality work!
August 25, 2023
Reply from ArtisanHD
Thank you so much for the glowing review!
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Great customer service and top-notch…
Great customer service and top-notch finished product. Stephanie was very knowledgeable about all aspects of the project, very responsive and did so in a timely fashion, and she was very helpful in making sure the project was shipped tiptop.
August 28, 2023
Reply from ArtisanHD
Hi Marcia! Thank you for taking the time to leave us this glowing review! We're so glad we were able to exceed your expectations. Thank you for your order!
Very helpful in getting special prints for a gallery contest
The very personal input for every one at the plant
August 21, 2023
Reply from ArtisanHD
Hi Johnnie! We're so glad to hear that our staff was helpful. Thank you for the 5-star review!
Delivery was quicker than I was…
Delivery was quicker than I was informed at time of order.
August 10, 2023
Reply from ArtisanHD
Hi James! Thanks for leaving a review! We're glad to hear your order arrived sooner than expected!
It was easy to create and order our…
It was easy to create and order our item, and it looks better in-person than the rendering on their website. We're very pleased with the final result and would do repeat business with them in the future.
July 26, 2023
Reply from ArtisanHD
Hello! Thank you for the 5-star review! We're so glad you found our system easy to use and thank you for your continued business!
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They do everything well.
July 18, 2023
Reply from ArtisanHD
Thank you for the 5-star review! We appreciate you taking the time to share your satisfaction with our products and service!
Haven’t received the artwork yet and…
Thank you for resolving the issue so quickly. I incorrectly blamed Artisanhd when I failed to get the artwork while it was FedEx that lost my artwork. Thank you again for immediately taking care of this problem as soon as you were made aware of it. Superb customer service!!!!!!!
July 13, 2023
Reply from ArtisanHD
Hello there! We discovered that this was an issue with the shipper. Your order was shipped within our typical timeframe and was unfortunately lost by FedEx. We've been in touch with you and will be immediately replacing the prints with 2-day shipping service so you will receive them quickly. We hope this is a satisfactory result to an unfortunate situation that was simply out of our control. Thank you for your understanding!
Reply from ArtisanHD
Thank you so much for the 5-star review! We're so glad that you are pleased with our quality! We hold ourselves to a very high standard and love to hear feedback like this!
Reply from ArtisanHD
Hi there! Thank you for leaving us a 5-star review! We are so happy to hear that you loved your order!
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High quality metal prints and the…
High quality metal prints and the colors really pop! The preview samples they sent really helped put my mind at ease and also helped me decide on the print medium. I highly recommend ArtisanHD printing service.
July 7, 2023
Reply from ArtisanHD
Hello! Thank you for the 5-star review! We're so glad the samples made the selection process easier and you're happy with the final result!
I was able to speak to a representative…
I was able to speak to a representative about different types of media and the processes. I ordered a canvas and aluminum brushed metal artwork and am very happy with the end products. The order was securely packaged and delivery was on schedule.
July 12, 2023
Reply from ArtisanHD
Thank you for the 5-star review! We're so happy to hear that your experience with ArtisanHD was a smooth and positive one from start to finish!
The care in packaging is so great
The care in packaging is so great, the images so sweet.
July 11, 2023
Reply from ArtisanHD
Hi Joe! Thank you for leaving us a 5-star review! We're so glad that you appreciate the care we put into packaging our orders and that your prints arrived as expected! Thank you again for your order!
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