Artknit Studios Reviews 868

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, timeless design, and the use of high-quality fabrics and craftsmanship. Many consumers appreciate the brand's commitment to sustainability and ethical production. The staff is frequently highlighted for being friendly, helpful, and providing excellent service, while the delivery service is noted for its efficiency and promptness, often accompanied by beautiful packaging. However, some customers expressed mixed opinions regarding the pricing, with a few finding the items expensive or the quality not matching the price point. Additionally, a small number of people experienced issues with sizing, noting that some items ran larger or smaller than expected, or that certain pieces were see-through.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Customers consistently praise the... See more

Quality

Users describe positive interactions with quality. Many consumers praise the high quality of the clothing,... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being incredibly... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed and... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the prices reasonable, especially... See more

Based on these reviews

Rated 5 out of 5 stars

Dear Artknit, I love your brand and products. Thank you! I find you show integrity with your aim for sustainable, high quality and (relatively) affordable clothing. It has become rare to find compan... See more

Rated 5 out of 5 stars

I’ve been looking for good quality knitwear that will last me for years for a while and I finally found it! So refreshing to find a solid, slow fashion brand that is actually worth your money. Bought... See more

Rated 5 out of 5 stars

Amazing products; timeless pieces very versatile that I wear for work and on weekends; very simple lines with details perfectly executed Also really like the quality of the fabrics Very effi... See more

Rated 5 out of 5 stars

This flagship store in Milan is an amazing place to shop. Its concept is extraordinary and the staff is incredibly friendly and helpful. I discovered this brand through social media and found a lot of... See more


Company details

  1. Online Marketplace
  2. Men's Clothing Store

Written by the company

Artknit Studios connects you with the best Italian makers. 
By combining natural fibres, timeless designs and enduring craftsmanship, we offer you better products made in a better way at the lowest environmental impact.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

868 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great fashion and good service

Great fashion and good service
Delivering company did a very poor job

July 28, 2023
Unprompted review
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Reply from Artknit Studios

Hi Ronald, thank you for your feedback! We're glad to hear that you appreciated our service and our products! We apologize, however, for any inconvenience caused by the delivery company's performance. We take your feedback seriously and will work to address any issues to ensure a better experience in the future
Best regards, Artknit Team

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Rated 5 out of 5 stars

Beautiful quality product

Beautiful quality product, classic design, packed with incredible care and attention and dispatched promptly.

July 21, 2023
Unprompted review
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Reply from Artknit Studios

Hi Paul, we greatly appreciate your positive review! We take pride in ensuring that each item is packed with the utmost care and attention to detail, and we're pleased that our efforts were noticed. Thank you for taking the time to share your experience, and we hope to continue providing you with exceptional products and service in the future. Best regards, Artknit Team

Rated 5 out of 5 stars

Love my knit polo

Love my knit polo. Easy to wear and comfortable. Good quality. Fast, efficient service and the packaging was impressive.

May 7, 2023
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Reply from Artknit Studios

Hi Alison, Thank you really much for your kind words! We're glad that you appreciate the good quality of our product and also the packaging. A warm greeting from Artknit Team

Rated 5 out of 5 stars

Great quality & ethical production

Great customer service (esp important when ordering made to measure) and great product! Super good quality and soft feel to the pants made of wool. Happy to have supported a ethically fair/family owned manufacturing facility.

June 28, 2023
Unprompted review
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Reply from Artknit Studios

Hi Julia, Thank you so much for your review! We're thrilled to hear that you had a great experience with our customer service and our products :) Thank you for choosing Artknit!!

Rated 5 out of 5 stars

Nice quality

Nice quality - worth the price

July 31, 2023
Unprompted review
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Reply from Artknit Studios

Thank you so much for your support and for choosing Artknit!! Best regards :)

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Rated 5 out of 5 stars

From design to the quality of …

From design to the quality of clothing, you guys have exceeded my expectations.Artknit studio value their customers, you can tell the way they send their packages, almost a work of art.says a lot about their commitment & attention to detail.

July 1, 2023
Unprompted review
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Reply from Artknit Studios

Hi! We truly appreciate your kind words and are delighted to hear that we have exceeded your expectations! We genuinely value our customers, and we make it a priority to provide exceptional service :) we look forward to continuing to provide you with outstanding products and service in the future, Artknit Team

Rated 5 out of 5 stars

Amazing products and service!

Amazing products and service!
I have bought 2 pieces from Artknit and I highly recommend it. Both because of the quality and the customer service.
It takes a bit longer for the clothes to arrive after you order them, but it makes sense since the quality is so much better and the pieces are not produced in large quantities.
I also got great customer service when I had a hole in my pull-over, where I could send the piece back to artknit and have it repaired and refreshed for a very small price. I believe I will wear my artknit pieces for many many years, and I will definately come back for more.

June 20, 2023
Unprompted review
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Reply from Artknit Studios

Hi Frederik! Thank you so much for your wonderful review! At Artknit, we take immense pride in the quality of our pieces, and we're glad to know that it has left a positive impression on you. We're also delighted to hear about your positive experience with our customer service team. It's our goal to provide prompt and efficient assistance to our valued customers. Thank you for choosing Artknit! Best regards, Artknit Team

Rated 5 out of 5 stars

The material is truly amazing

The material is truly amazing! I love my blouse and how warm and fresh it’s at the same time. Costly but very high quality

June 29, 2023
Unprompted review
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Reply from Artknit Studios

Hi Julieth, thank you very much for your kind words and for your support! A warm greating, Artknit Team :)

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Rated 5 out of 5 stars

beautiful garments in excellent…

beautiful garments in excellent quality. For sure it was not my last purchase. Beautiful packaging too. highly recommended!

April 25, 2023
Unprompted review
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Reply from Artknit Studios

Hi! Thank you so much for your kind words and positive feedback! We strive to provide our customers with exceptional products and service, and knowing that you had a positive experience encourages us to continue doing what we love :) Hope to see you soon, Artknit Team

Rated 5 out of 5 stars

Great products and great service.

The quality of the products is high and the service is flawless.

May 15, 2023
Unprompted review
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Reply from Artknit Studios

Hi! Thank you so much for taking the time to share your review! We truly appreciate your kind words :) We sincerely value your support and trust in our brand, a warm greeting from Artknit Team!

Rated 3 out of 5 stars
Artknit Studios logo

Reply from Artknit Studios

Hi Niklas, thank you for your feedback! We sincerely apologize for any inconvenience caused. If you have experienced any quality issues, please don't hesitate to reach out to us at hello@artknit-studios.com, so that we can better understand how we can help you. Thank you for your collaboration! Best regards, Artknit Team

Rated 2 out of 5 stars

Unfortunately green color polo shirt…

Unfortunately green color polo shirt was damaged after two days.

A cotton thread went out and created a hole in the polo short which is not wearable anymore.

Is it a usual problem ?

May 19, 2023
Unprompted review
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Reply from Artknit Studios

Hi! We're really sorry to hear that you experienced a problem with your polo. At Artknit, we value high-quality craftsmanship and take pride in the products we create. We're committed to providing our customers with products that are made to last, so we take concerns about product quality very seriously.
We're going to write you an email to find a solution together in the next 24 hours. A warm greeting from the Artknit Team :)

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Rated 5 out of 5 stars

Excellent product

Excellent product, packed with care.

April 17, 2023
Unprompted review
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Reply from Artknit Studios

Hi! Thank you for your positive feedback :) We hope to see you again, Artknit Team

Rated 5 out of 5 stars

High quality

High quality, very nice and straight design, perfect service - already my favorite pieces

February 5, 2023
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Reply from Artknit Studios

Hi Birgit, thank you very much for your kind words! :) we're very happy to know that you appreciated our project! Best regards, Artknit Team

Rated 5 out of 5 stars

I am a big fan of your materials

I am a big fan of your materials. Items purchased have a wonderful fit. I wish you much success in the future. With a job of this quality, congratulations again.

April 21, 2023
Unprompted review
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Reply from Artknit Studios

Hi René, thank you for your kind words and support! It is our goal to continue providing high-quality products :) Hope to see you again, Artknit Team

Rated 5 out of 5 stars

The quality of the fabric is really…

The quality of the fabric is really good. Packaging is very elaborate.
Size is exact
It just took more time to send than I expected.

April 14, 2023
Unprompted review
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Reply from Artknit Studios

Hi! We are thrilled to read that you appreciated our quality of fabric and packaging! We apologize for any inconvenience caused by any delay in shipping. We will continue to provide you with high-quality products and service :) Artknit Team

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Rated 3 out of 5 stars

I’m thinking it’s a good fabric

I’m thinking it’s a good fabric. But a few quality issues with the stitches.

I will see how long the fabric will stay.

April 12, 2023
Unprompted review
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Reply from Artknit Studios

Hi! Thank you for your feedback. We're very sorry that you encountered issues with stitches. Please feel free to contact us to hello@artknit-studios.com so we can better understand how we can help you. We look forward to continuing to provide you with the high-quality products you have come to expect from Artknit studios. A warm greeting from the Artknit Team

Rated 5 out of 5 stars

Beautiful material and design, and eco packaging

Beautiful material and design. I love the driving idea and the sustainable commitment of the brand.

March 1, 2023
Unprompted review
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Reply from Artknit Studios

Hi! We are very happy to know that you appreciated our project :) thank you for your support!
See you soon, Artknit Team

Rated 5 out of 5 stars

Very good product and great service

Fast shipping, nice packaging, very beautiful items!
The quality is very good.
First purchase , will buy again.
Overall great service!

March 30, 2023
Unprompted review
Artknit Studios logo

Reply from Artknit Studios

Hi Ross, thank you very much for your kind words and your positive feedback. We hope to provide you with great service again in the future :) See you soon, Team Artknit

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