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Ashimaryhair Reviews 

3,429
•
TrustScore 4.5 out of 5

4.6

Wig Shop
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Review summary

Created with AI, based on recent reviews

Looking at 1,989 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful product quality, stating that the hair is incredibly soft, beautifully natural-looking, and holds its style exceptionally well. Buyers frequently mention the very fast shipping times and praise the exceptionally helpful support team for assisting with orders smoothly. However, some people mentioned receiving items that were significantly shorter than expected or did not match the original online product description. Consumers also noted occasional delivery troubles where packages were unfortunately left in incorrect locations or encountered minor shipping delays. Reviewers occasionally experienced minor challenges with returns or exchanges when items did not meet their personal preferences.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the wigs are exceptionally soft, beautiful, and... See more

Quality

Consumers find quality to be positive, frequently describing the hair as soft, natural-looking, and made from... See more

Order

Reviewers mention positive feedback about order, noting that placing orders is extremely easy and products... See more

Delivery service

Clients share positive opinions on delivery service, highlighting swift shipping times and parcels arriving... See more

Customer service

Customers report positive experiences with customer service, highlighting fast response times and helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service was excellent! I had ordered the wrong wig and June and the team were amazing, professional yet also very helpful with my replacement. The hair is fab, good quality, no smells and eas... See more

Rated 5 out of 5 stars

This company is amazing they have great customers services & their products are high quality. FedEx kept leaving my products at the wrong house twice but this co steped up and resolved the issue I was... See more

Rated 5 out of 5 stars

This company kept me updated all throughout, even when at times I thought I was going to be scammed as this has happened before when ordering from other companies. The wig arrived well worth the mone... See more

Rated 5 out of 5 stars

Stunning chocolate brown kinky hair. Great service and communication from ordering to delivery. This unit could be a little more dense but otherwise it is lovely, soft, no strange odours and colour e... See more

Company details

  1. Wig Shop

Written by the company

Ashimary Hair, began with a simple belief: Beauty no limits! Everyone deserves to feel confident in their natural beauty. We set out to redefine luxury hair solutions. Today, we blend innovative technology and sustainable practices to empower women worldwide. Our virgin human hair is hand-selected for its durability and silky finish, with full traceability from donor to product. Ashimary proprietary technology ensures heat-resistant, tangle-free extensions for effortless styling.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(3,429)

1,936 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Ashimary sent me the most gorgeous 20in…

Ashimary sent me the most gorgeous 20in black & ombre unit. It is thick, minimal shedding & so so soft. Goes with my latte skin beautifully. I' always purchase from Ashimary. Go get some wigs girls!!! ❤️

August 12, 2026
Unprompted review
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Rated 2 out of 5 stars

Would like to receive my nearly $100…

Would like to receive my nearly $100 wig, but apparently FedEx left it outside and some one took it. Customer service took a report, but Nothing else has been done. Please help

July 23, 2026
Unprompted review
Ashimaryhair logo

Reply from Ashimaryhair

Hi there,
We’re very sorry to hear that you haven’t been able to locate your package, especially after the tracking showed it was delivered outside your address.
We completely understand how frustrating this situation must be. We have received your report and are following up on the delivery issue with the carrier. Since the package was marked as delivered by FedEx, additional investigation may be required to determine what happened after delivery.
Please rest assured that we have not ignored your case. Our customer service team will continue to follow up and contact you directly with any updates or available solutions.
Thank you for your patience while we work to resolve this with you.
— Ashimary Hair Customer Care

Rated 5 out of 5 stars

True and Beautiful Wig

I have purchased many wigs, however, this is my first time buying an Asahimary
Wig I can honestly say it is the best wig I have Ever bought. The integrity of the wig is Great and
Is beautiful thank you. I can recommend your wigs with confidence again thank you
From a senior
CynDY F

August 18, 2026
Unprompted review
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Rated 5 out of 5 stars

The customer service of this company is…

The customer service of this company is incredible, I purchased a wig explained that I was waiting for a payday and they slashed the price for me, set it up and sent me the link. The wig is thick, full and is of great company. This is my 3rd time ordering from there and I'm not disappointed.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

I love my experiences with Ashimaryhair

I love my experiences with Ashimaryhair. I have been satisfied with every purchase. I love a wig unit that I can install and do low maintenance too.The hair is great quality and you can wear it several times.The put on and go wig units are my best friend.The shipping is fast as well.I will be purchasing again from Ashimaryhair.

August 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent

The customer support is excellent in responding to request also on going support with orders highly recommended as the products are also great value and last longer than the average if cared for properly this is my no:1 go too for human hair wigs. Thanks Ashimary

August 18, 2026
Unprompted review

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