A huge help at a difficult time. This process was quick thorough and very informative. The initial evaluation over the chat was very efficient, friendly while remaining focused on my experience. The... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you! I was connected with Dr Diana and she was able to advise me on a minor health issue through her thorough inquiries, saving me an unecessary visit with my GP. With her knowledge, clear expla... See more
As I said in the recording, I found myself in a situation late on a Monday and no one else was open. I did a search and found this. The Dr. took my concerns seriously, had an answer and was reassuri... See more
Dr. Li went over the information I had provided and confirmed the information. Based on my symptoms she had recommendations to help me deal with my elevated blood sugars pending my receiving the me... See more
Company details
- #2 of 31 best companies in Information Service
- #1 of 2 best companies in General Practitioner
- #1 of 1 best companies in Internist
- #3 of 32 best companies in Mental Health Service
Written by the company
Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
Contact info
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Effective medical response
I think it was easy to use, and the medical feedback was sound.
May 23, 2026
Femur bump…
I gave my situation using the questions asked. The questions were thorough in making sure there were not any underlying issues,
May 23, 2026
The vet explained everything that made…
The vet explained everything that made me feel that it was ok to wait until the morning to address. She was very friendly and professional.
May 22, 2026
Dr Phophalia listened to my minor…
Dr Phophalia listened to my minor question and didn't make it sound like I was wasting his time. Response was quick. I really appreciate that. Hope to be able to get him again if I need it. Thank you, Dr! HAPPY MEMORIAL DAY!!!
May 22, 2026
The doctor was very thorough with his…
The doctor was very thorough with his explanation and put me at ease.
May 22, 2026
Ongoing subscription required for service should be made known to customer before discussing aspects of service being requested.
Very nice lady! Good information! Little difficult to understand however was able to quickly work through parts I had trouble with.
May 21, 2026
Kind patient & listened
May 21, 2026
The doctor was super responsive and…
The doctor was super responsive and very kind and helpful! Thank you
May 21, 2026
I’m not a text person
I’m not a text person. I spoke to Dr. Lin she was amazing, if you want to hear from phone 7608215523!
May 20, 2026
suportive and never once demeaned me…
suportive and never once demeaned me for my bad habit of smoking-which I personnaly have experienced by other doctors who just can't seem to understand how hard it has been for me to quit, His support was outstanding and I really appreciated his advice, and in his honor I am even going to try even harder to quit. Thank You
May 20, 2026
The doctor was knowledgeable and…
The doctor was knowledgeable and assessed my condition in terms that I understood. Dr. Li also advised me about what to do (ice pack application) and what to look for if the condition worsens. I was put at ease with her kindness and knowledge. Thanks to Dr. Li.
May 19, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.