Do not purchase from this company - well that’s if you want to see your goods, you have paid for! I did all the chasing to see where my order was a week later, i emailed and then tried to... See more
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See what reviewers are saying
Order my items but then I was sceptical because I didn't check the negative reviews till after I ordered. But everything has gone smoothly and I'm really happy with the transaction, I ordered on Sater... See more
Company replied
Been going into the beauty and hair wearhouse for many years it’s always pleasure to visit everyone is always very helpful Denise it’s amazing always there to help whenever you need her even tho she’s... See more
A lady from Aston and Fincher sent a text to my phone to let me know some items were out of stock and would I like to replace with anything else or a refund. Never had that from previous suppliers. F... See more
Company details
Written by the company
Aston and Fincher, trade professional hair and beauty wholesale supplies since 1959.
Contact info
Pavilion Drive, B6 7BB, Birmingham, United Kingdom
- 0345 201 0825
- businessservices@astonandfincher.co.uk
- www.astonandfincher.co.uk
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Hasn’t replied to negative reviews
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Good products good delivery
Ordered colours that came super fast with an excellent delivery service 👏 xx
Very quick delivery
I ordered 2 wax pots from this company…
I ordered 2 wax pots from this company online, they where smaller then expected, so I went to return products to Oldbury, they told me you didn't order from our store and they didn't help me. I then went to the Birmingham store just before 5pm, and they didn't return my money and gave me a credit note instead, very poor customer service, they where more interested in closing the store and wanted to go home. My very first experience with this company and its not been great. I feel like they stole my money.

Reply from Aston & Fincher
One of the best places to shop 🙏🏻🙏🏻…
One of the best places to shop 🙏🏻🙏🏻 always 100% satisfaction
Excellent service my items were…
Excellent service my items were delivered very quickly
Always spot on with order and delivery…
Always spot on with order and delivery ❤️xxx
A pleasure to deal with
I always gets a happy, friendly voice on the end of the phone. They are always happy to help and are pleasant. Delivery has never been late. It's easy to order online too and a great way to appreciate the VAT free days.
Always a great service quick and easy
Always a great service quick and easy
Never disappointed and always there to help
Great experience lovely helpful staff
Competitive pricing and good stock…
Competitive pricing and good stock levels on the Schwarzkopf products I use for my Hairdressing business.
Good products often have vat free
5 stars best wholesalers
5 stars always helpful if you need to call up.
Have always been helpful if I need to add on to an online order.
Helpful when something isn’t quite right or something may be missing in order they always sort the situation out quickly.
I will always use them as my wholesalers
excellent fast delivery can’t say a bad…
excellent fast delivery can’t say a bad word
Overall not great service online.
Overall not great service. I had items that weren't in stock, my order went to a store 50 miles away.. they contacted me. When I contacted them, I was ignored and no one tried resolve regards my order issues. The ordering online, kept telling me items were out of stock when they weren't. Website very slow.
I wasn’t in when the delivery was made…
I wasn’t in when the delivery was made so the driver came back the following day and made the delivery then.
Amazing as always
Great service yet again
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