Athenaeum Boekhandel Reviews 9

TrustScore 3 out of 5

3.1

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Company details

  1. Book Store
  2. Magazine Store

Written by the company

Athenaeum Boekhandel onderscheidt zich door haar onafhankelijkheid en eigenzinnigheid, brede en zorgvuldig samengestelde assortiment en door de vakkennis van haar boekverkopers. Daarnaast spelen wij een actieve rol in de boekenwereld met boekpresentaties, signeersessies en andere activiteiten rondom boeken, tijdschriften en schrijvers. Wij hebben meerdere boekhandels in Amsterdam en Haarlem, ieder met een eigen, unieke signatuur: Athenaeum Boekhandel & Nieuwscentrum Spui, Athenaeum Boekhandel Haarlem, Athenaeum Boekhandel Zuidoost, Boekhandel Van Rossum en Boekhandel het Martyrium.


Contact info

3.1

Average

TrustScore 3 out of 5

9 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Unprofessional - Misleading information

No english version.
Terrible customer service that doesn't take criticism.
Tells me my books are shipped next week then no news during 3 weeks.

July 23, 2021
Unprompted review
Athenaeum Boekhandel logo

Reply from Athenaeum Boekhandel

Dear anonymous, thank you for your review. I'm sorry that you're not happy with our service. I can't trace your order history, since you're anonymous, but I'm afraid shipping does cost more time than we can arrange. We're working on improving our information on that.

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