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Atheneum Reviews 

12,939
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,575 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely professional, helpful, and courteous throughout every stage of the project coordination. People also state that the overall consultation process runs very smoothly, featuring clear communication, great scheduling flexibility, and excellent preparation by everyone involved. However, some people mentioned that the payment process was occasionally slow, requiring multiple follow-ups or taking several weeks before transactions were completed. A few other people also felt that the overall compensation cycle is simply too long when compared to alternative networks operating in the same industry.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Users describe positive interactions with service, highlighting that every call is seamless and efficient.... See more

User experience

Consumers find user experience to be a rewarding and seamless process from start to finish. Reviewers... See more

Payment

Customers consistently note ambiguous experiences with payment, reflecting a high level of disagreement.... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as professional, responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Atheneum staff at different levels. Service was good, payment was a bit slow (4 weeks or more) but it was not a major problem. Consultation client was of great quality.

Rated 5 out of 5 stars

I have worked with many projects with the role of designer, supervisor, contractor and management of the owner. Many type of projects such as industrial infrastructure, waterway engineering, wareho... See more

Company replied

Rated 5 out of 5 stars

I was satisfied with the entire process from start to finish. The team was professional, and everything was well organized. What impressed me the most was their communication and efficient coordinatio... See more

Company replied

Rated 5 out of 5 stars

The research consultant that reached out to me was thorough and clear, asking good questions and giving me confidence to want to be involved. Sent timely emails and the communication was good all rou... See more


Company details

  1. Business and IT Consulting Agency
  2. Information Service

Written by the company

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. Atheneum is growing rapidly, with 600+ professionals in 11 offices across the US, South America, Europe, Middle East, and Asia.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(12,939)

1,513 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Most things were fine

Mostly, the interaction was excellent.
Only the communication when the interview was done was not great. I typed in the information to receive payment, but it was my impression that that did not work, and it took several contacts until I got the reassurance that the payment procedure was indeed initiated.

September 2, 2026
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Reply from Atheneum

Dear Mr. Dietz, Dear XXXX, the payment was transferred on Sep 02, 2026 and it went through successfully from our side. In case of any issues in the future please contact us at expert.relations@atheneum.ai. As a designated division we are dedicated to your needs and are more than happy to assist at any time.

Rated 5 out of 5 stars

The process was smooth- from being…

The process was smooth- from being engaged through the Artheneum app to the interview with the client to the payment processing

September 3, 2026
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Reply from Atheneum

Thank you so much for your feedback! We are really glad that you enjoy working with us.

Rated 5 out of 5 stars

Great experience

Great professional community. Always precise, punctual and available. Clear, high quality communications.

September 3, 2026
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Reply from Atheneum

Your feedback is appreciated, and we hope to engage you in more projects soon.

Rated 5 out of 5 stars

Seamless and easy

Seamless and easy! Great moderator!

September 3, 2026
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Reply from Atheneum

Thank you for taking the time to leave us such a fantastic review!

Rated 5 out of 5 stars

Easy to use App

It is an easy to use app and communication with the team is very easy and they are very cooperative.

September 3, 2026
Atheneum logo

Reply from Atheneum

It was nice to work with you. Looking forward to connecting with you again.

Rated 5 out of 5 stars

Experience sharing

I have worked with many projects with the role of designer, supervisor, contractor and management of the owner. Many type of projects such as industrial infrastructure, waterway engineering, warehouse, building etc.
With each projects, i have participated since the start of projects, worked with many departments, authorities to provide my feedback, my advices.
Each projects, the supports of the colleagues are very important to improve the quality of documents as well as my own knowledges.
To share and consult what i have learnt is my Career orientation

September 2, 2026
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Reply from Atheneum

We’re very grateful for experts like you and we hope that you stick with us for years to come!

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