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Atheneum Reviews 

12,938
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,555 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for providing a seamless, well-organized consultation process and maintaining clear communication from start to finish. Consumers note that the team is always polite and highly responsive, making scheduling expert calls quick, easy, and straightforward for everyone involved. However, some people mentioned that the payment cycle can be quite slow, often taking up to four weeks or more to finally complete. A few other people also felt that following up multiple times for delayed disbursements was somewhat frustrating, though many still appreciated the overall professional guidance.

What people talk about most

Staff

Consumers find staff to be positive, professional, and very well organized. Reviewers consistently mention... See more

Service

Customers consistently note positive experiences with service, highlighting professional communication and... See more

User experience

People report positive experiences with user experience, highlighting seamless and fast interactions from... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers reporting quick, reliable, and timely... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing appreciation for the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is very nice platform for using people expertise remotely, however sometimes you are relevant and fit for the given survey but system based filters makes you disqualify . which need to be carefully... See more

Rated 5 out of 5 stars

Great experience with Atheneum staff at different levels. Service was good, payment was a bit slow (4 weeks or more) but it was not a major problem. Consultation client was of great quality.

Rated 5 out of 5 stars

I was satisfied with the entire process from start to finish. The team was professional, and everything was well organized. What impressed me the most was their communication and efficient coordinatio... See more

Company replied

Rated 5 out of 5 stars

Great communication and liaison between Expert and client. Set up in the system was easy and protocols for calls are straightforward and easy to follow. No technology glitches observed during calls... See more

Company replied


Company details

  1. Business and IT Consulting Agency
  2. Information Service

Written by the company

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. Atheneum is growing rapidly, with 600+ professionals in 11 offices across the US, South America, Europe, Middle East, and Asia.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 49% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(12,938)

1,511 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Most things were fine

Mostly, the interaction was excellent.
Only the communication when the interview was done was not great. I typed in the information to receive payment, but it was my impression that that did not work, and it took several contacts until I got the reassurance that the payment procedure was indeed initiated.

September 2, 2026
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Reply from Atheneum

Dear Mr. Dietz, Dear XXXX, the payment was transferred on Sep 02, 2026 and it went through successfully from our side. In case of any issues in the future please contact us at expert.relations@atheneum.ai. As a designated division we are dedicated to your needs and are more than happy to assist at any time.

Rated 5 out of 5 stars

The process was smooth- from being…

The process was smooth- from being engaged through the Artheneum app to the interview with the client to the payment processing

September 3, 2026
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Reply from Atheneum

Thank you so much for your feedback! We are really glad that you enjoy working with us.

Rated 5 out of 5 stars

Great experience

Great professional community. Always precise, punctual and available. Clear, high quality communications.

September 3, 2026
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Reply from Atheneum

Your feedback is appreciated, and we hope to engage you in more projects soon.

Rated 5 out of 5 stars

Seamless and easy

Seamless and easy! Great moderator!

September 3, 2026
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Reply from Atheneum

Thank you for taking the time to leave us such a fantastic review!

Rated 5 out of 5 stars

Easy to use App

It is an easy to use app and communication with the team is very easy and they are very cooperative.

September 3, 2026
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Reply from Atheneum

It was nice to work with you. Looking forward to connecting with you again.

Rated 5 out of 5 stars

Experience sharing

I have worked with many projects with the role of designer, supervisor, contractor and management of the owner. Many type of projects such as industrial infrastructure, waterway engineering, warehouse, building etc.
With each projects, i have participated since the start of projects, worked with many departments, authorities to provide my feedback, my advices.
Each projects, the supports of the colleagues are very important to improve the quality of documents as well as my own knowledges.
To share and consult what i have learnt is my Career orientation

September 2, 2026
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Reply from Atheneum

We’re very grateful for experts like you and we hope that you stick with us for years to come!

Rated 5 out of 5 stars

Professional and well-coordinated consultation

I had a positive experience working with Atheneum. The coordination was professional, communication was clear, and the client came well-prepared with relevant and focused questions. The discussion was engaging and allowed for a constructive exchange of industry perspectives.

One suggestion would be to share the interview deck earlier, as I only had one afternoon to review the materials and prepare. More preparation time would help experts provide even more thoughtful and well-supported insights. Overall, the process was smooth, and I would be happy to participate in future consultations.

August 18, 2026
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Reply from Atheneum

We’d like to thank you for taking the time to write this review of our service. Every bit of feedback like this does so much to help us out in improving our services.

Rated 5 out of 5 stars

First experience

I had a really good experience with Atheneum. This was actually my first time participating in a consultation as an expert, so I wasn’t quite sure what to expect at first.

The whole process was very smooth and professional, from the initial communication and screening to the actual consultation. I also liked the fact that the client remained anonymous during the video call. It made the session feel comfortable and allowed me to focus on sharing my professional experience and opinions without feeling pressured.

The discussion itself was interesting, and I appreciated the opportunity to share my knowledge and perspective on a topic related to my work. It was also a good experience to see how professional expertise can be valued outside of our usual workplace.

Considering the time involved, the work required, and the payment received, I definitely feel that it was worth it. Overall, it was a positive and rewarding experience, especially for my first time as an expert. I would be happy to take part in similar consultations with Atheneum again in the future.

September 2, 2026
Atheneum logo

Reply from Atheneum

Thank you so much for taking the time to leave an excellent rating. We really appreciate you being part of our global expert network. We hope to engage you in more projects soon!

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