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My totally new suitcase arrived damaged to Vagar airport. The airline refused to cover the costs of the repair. I send the photo and all other documents, but they insisted that it was just wear and tear. Terrible customer service!
Min kuffert gik i stykker mens den var i Atlantic Airways besidelses
Det er jo hvad der kan ske men at få den erstattet er åbenbart ikke lige til
Jeg har sendt det de bad om
Bank oplysninger samt kvittering på en ny kuffert med de refundere ikke mine udgifter
Sidste gang jeg rejser med Atlantic Airways
My suitcase broke while in the possession of Atlantic Airways
That is what can happen, but getting it replaced is obviously not easy
I have sent what they asked for
Bank details as well as a receipt for a new suitcase with them not refunding my expenses
Last time I travel with Atlantic Airways
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