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Atorka Reviews 

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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1 review in the last 12 months

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Rated 1 out of 5 stars

Atorka weigert wettelijke garantie op gescheurde deken van € 199.-

In april een Snuggy Hoods eczeemdeken van € 199,- gekocht.
Binnen 5 maanden is deze volledig op de naadverbinding (het stiksel) opengebroken.
Atorka schuift de schuld direct af op de fabrikant en claimt op basis van een foto dat de maat niet klopt.
Dit is aantoonbaar onjuist (een grotere maat was veel te groot en de wet legt de bewijslast de eerste 12 maanden bij de winkel).
Bovendien vermeldt Atorka in haar eigen garantievoorwaarden expliciet dat loslatende stiksels onder de garantie vallen.
Er wordt geen enkele service geboden en de wettelijke garantie wordt simpelweg geweigerd.
Zeer slechte ervaring voor een dure speciaalzaak.
De koop is inmiddels officieel ontbonden.

September 17, 2026
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