AttractionTickets.com Reviews 

32,676
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of the booking process and overall smooth experience. Many people appreciate the friendly, helpful, and knowledgeable staff who provide phenomenal customer service, often going above and beyond to assist. Reviewers also find the prices to be good value, with many noting the availability of deals and easy-to-use website for purchases. However, some people mentioned dissatisfaction with customer service, describing it as unhelpful, unfriendly, or providing inaccurate information. These reviewers also noted a lack of flexibility or willingness to resolve issues, which in some cases led to a loss of confidence.

What people talk about most

Price

People report positive experiences with price, often finding competitive and affordable options for various... See more

Service

Users describe positive interactions with service, consistently praising the excellent and first-class... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting quick, helpful, and efficient... See more

User experience

Customers had positive experiences with user experience, finding the booking process straightforward, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an amazing day at Disnaeyland Paris, we went trough a lot of fun attractions and we enjoyed every second of the park, there’s many cool places where you can drink your coffee or get something t... See more

Company replied

Rated 5 out of 5 stars

Used Attrationtickets.com for the first time to book Disney Florida tickets and was really impressed. It was hard to find tickets for less than a 7-14 day trip but this platform and the team made it s... See more

Company replied

Rated 5 out of 5 stars

What can I say….. Amazing in Every way!! A long standing contract with the USA Disney and universal I think speaks for itself! Thanks so much Attraction Tickets! Our Children (24,15&14) have... See more

Company replied

Rated 5 out of 5 stars

Wanted tickets for MVMCP but was going to be at work when they were released. Phoned the week before and spoke to Charley who told my details and registered my interest. Received an email the day b... See more

Company replied


Company details

  1. Event Ticket Seller
  2. Travel Agency

Written by the company

We offer Disney tickets, Universal Orlando Resort™ tickets and a range of other attractions at unbeatable prices. Get your attraction tickets today

Our promise to you

Written by the company

Our goal is to give every customer, whether they book online or speak to one of our expert sales team, a seamless and stress-free booking experience. We know how important your holidays are (we're theme park obsessed ourselves!) and we'll take them time to guide you through the process of booking an incredible theme park holiday that you'll remember forever.

Contact info

THE UK'S NO.1 ATTRACTION TICKET PROVIDER

The experts in Walt Disney World, Universal, Disneyland Paris & more!

4.8

Excellent

TrustScore 5 out of 5

33K reviews

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4-star
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1-star

Asks customers to review

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4.8

All reviews

(32,676)

5,542 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Service

Service, booking process

July 20, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Many thanks for the four stars!

Rated 5 out of 5 stars

Excellent service

Ease and speed of service.
I love attraction tickets my partner and myself have used them since before 2015 but I know my family used to use them before then. And I can see why as it's just fantastic service when ever you need help or advice off staff, the ease of use of the website and convenience of being able to log in and pay bits off as and when really helps. Sammie Todd is an asset to the company she has helped loads last year and this year with our holiday bookings.

July 26, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thanks so much for your continued support! It means the world to us, and we’ll be sure to pass your lovely words on to Sammie.

Rated 5 out of 5 stars

Kennedy Space Center here we come.

Recently bought tickets for Kennedy Space Center. Got a good deal compared to the gate price. Straight forward transaction.

July 25, 2026
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Reply from AttractionTickets.com

Thank you for choosing us and for sharing your experience.

Rated 5 out of 5 stars

Highly recommended

Honestly, I can’t say how easy it was to book our hotel and park tickets. It was a spur of the moment decision but the most easiest holiday I have ever booked. I am so excited and can’t wait to tell the kids on their birthday where we are going. I am super excited. The system was easy to navigate and lots of questions answered. Thank you.

July 26, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thanks so much for your lovely feedback! We’re thrilled we could be part of such an exciting surprise. Have an amazing trip!

Rated 5 out of 5 stars

Top notch!

Top notch service from start to finish. Super helpful staff and fabulous customer service. Thank you!

July 24, 2026
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Reply from AttractionTickets.com

Your feedback and support mean a lot to us!

Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate
Gave better rates than the actual attraction and also gave Blue light card discount

July 26, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you for taking the time to leave us a review.

Rated 4 out of 5 stars

Was easy to book tickets

Was easy to book tickets. It was a bit difficult lo link the tickets to my phone. I got help from a family member to do that

July 19, 2026
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Reply from AttractionTickets.com

Thanks so much for your 4-star review! We’re glad booking was easy, and if you ever need a hand with your tickets, we’re always happy to help.

Rated 5 out of 5 stars

Charlotte was all over my many many…

Charlotte was all over my many many requests , had been to the hotel , could give me tips. 5* service.

July 26, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thanks so much for your lovely feedback! We’re really glad we could help and make your experience a great one.

Rated 5 out of 5 stars

Super easy to deal with

Super easy to deal with, tickets arrived promptly after final payment. Cheapest price I could find

July 25, 2026
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Reply from AttractionTickets.com

Thanks for sharing your thoughts and supporting us!

Rated 5 out of 5 stars

Excellent service great company

Always helpful and give great service,
Efficient and quick to help with any queries.
Excellent price with good discounts to offers.

July 26, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thanks for your kind words! We’re always happy to help.

Rated 1 out of 5 stars

Order did not arrive as advertises

Order did not arrive as advertised. I had to call 3 times and still no help. Ended up cancelling the order. Beware of these

July 26, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

We are truly sorry to hear about your experience and apologise for the inconvenience caused.

We understand your frustration, and we regret that the freebie was not added to your order as expected. This was due to a technical glitch, which has now been identified and corrected.

We are also sorry to hear that you decided to cancel your booking. We always aim to provide a smooth and helpful experience for our customers, and we appreciate you bringing this issue to our attention.

If you need any further assistance or have any questions, please feel free to reach out. We would be happy to help.

Kind regards,
Attraction Tickets Team

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