AttractionTickets.com Reviews 

32,786
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 5,452 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the impeccable service and excellent value, often finding the best prices for their tickets. Many highlight the helpfulness and professionalism of the staff and customer service, noting their exceptional responsiveness and willingness to assist, alongside a user-friendly website that makes ticket purchasing and downloading straightforward and efficient. However, some people mentioned occasional difficulties with customer service, including instances where live chat would not launch or receiving unhelpful and inaccurate responses to their queries.

What people talk about most

Price

Customers had positive experiences with price, consistently finding better and cheaper options compared to... See more

Service

People report positive experiences with service, consistently describing it as impeccable, excellent, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness and... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

User experience

Reviewers mention positive feedback about user experience, frequently highlighting the ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used AttractionTickets for numerous trips now to Disneyland Paris and twice for Orlando (both DisneyWorld and Universal as well as Busch Gardens and SeaWorld). Impeccable service every time.... See more

Company replied

Rated 5 out of 5 stars

We had an amazing day at Disnaeyland Paris, we went trough a lot of fun attractions and we enjoyed every second of the park, there’s many cool places where you can drink your coffee or get something t... See more

Company replied

Rated 5 out of 5 stars

Used Attrationtickets.com for the first time to book Disney Florida tickets and was really impressed. It was hard to find tickets for less than a 7-14 day trip but this platform and the team made it s... See more

Company replied

Rated 5 out of 5 stars

Ease and speed of service. I love attraction tickets my partner and myself have used them since before 2015 but I know my family used to use them before then. And I can see why as it's just fantastic... See more

Company replied


Company details

  1. Event Ticket Seller
  2. Travel Agency

Written by the company

We offer Disney tickets, Universal Orlando Resort™ tickets and a range of other attractions at unbeatable prices. Get your attraction tickets today

Our promise to you

Written by the company

Our goal is to give every customer, whether they book online or speak to one of our expert sales team, a seamless and stress-free booking experience. We know how important your holidays are (we're theme park obsessed ourselves!) and we'll take them time to guide you through the process of booking an incredible theme park holiday that you'll remember forever.

Contact info

THE UK'S NO.1 ATTRACTION TICKET PROVIDER

The experts in Walt Disney World, Universal, Disneyland Paris & more!

4.8

Excellent

TrustScore 5 out of 5

33K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.8

All reviews

(32,786)

5,083 reviews in the last 12 months

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Rated 5 out of 5 stars

Safe Reliable knowledgeable Company

I have been using attraction tickets for over 20 years
Fantastic service very friendly staff who know Florida inside out and are great at helping you
Gate ready tickets no fuss and plenty of choice with various different tickets to choose from.

July 31, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you for being with us for over 20 years! We’re so pleased to hear you’ve always had a great experience with our team.

Rated 5 out of 5 stars

Great service

Great service. Ordered tickets and received them promptly with great communication.

July 24, 2026
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Reply from AttractionTickets.com

Thank you for your review! We’re delighted you received your tickets quickly and enjoyed our service.

Rated 5 out of 5 stars

My opinion

Love when you can pay monthly or weekly ,helps a lot.tickets are there instantly when final payment paid.

July 31, 2026
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Reply from AttractionTickets.com

Thanks for sharing your thoughts and supporting us!

Rated 5 out of 5 stars

Best experience ever

Best experience ever - from start to finish. First with doing a quote with me over chat for hotels and park tickets for Orlando then following up with an email and then keeping in touch to make sure I was happy with everything and when I was having issues paying, Kathy rang me and guided me through the process - just brilliant customer service

July 31, 2026
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Reply from AttractionTickets.com

Thank you so much for your amazing feedback! We’re thrilled to hear about your experience from start to finish. We’ll be sure to share your kind words with Kathy and the team.

Rated 5 out of 5 stars

Easy to use

Easy to use, great prices amd super customer service

July 24, 2026
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Reply from AttractionTickets.com

Thank you! We’re glad you had a smooth experience and enjoyed our service.

Rated 5 out of 5 stars

Good value very good customer service.

I’ve purchased 3 x 6 attraction passes they are good value,and any problems you may have they sort it for you with no problem.

July 24, 2026
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Reply from AttractionTickets.com

Thank you! We’re so pleased you enjoyed the value of our passes and the help from our team.

Rated 5 out of 5 stars

No fuss booking process

No fuss booking process, competitive price.

July 24, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you! We’re pleased we could make your booking simple and hassle-free.

Rated 5 out of 5 stars

Used time after time

Used time after time, easy purchase, great website never had issues

July 22, 2026
Unprompted review
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Reply from AttractionTickets.com

Thank you for your continued support! We’re delighted that you always have a great experience with us and appreciate your trust.

Rated 1 out of 5 stars

I made an error in my booking

I made an error in my booking, attempted to fix it immediately, attraction tickets said no, suck it up, lost a chunk of money

July 30, 2026
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Reply from AttractionTickets.com

We are sorry to hear about your experience, and we understand your disappointment.

While we always do our best to assist our customers and find the best possible solution, as a company, we must follow the terms and conditions set by our suppliers. In this case, as stated in the terms and conditions agreed to at the time of purchase, tickets could only be cancelled up to 72 hours before the event date.

Unfortunately, we were unable to make an exception outside of these conditions. We truly regret any frustration or disappointment this may have caused and appreciate your understanding that we must adhere to the policies provided by the attraction operators.

Thank you for sharing your feedback.

Kind regards,
Attraction Tickets Team

Rated 5 out of 5 stars

Great to deal with!

We have used AttractionTickets for numerous trips now to Disneyland Paris and twice for Orlando (both DisneyWorld and Universal as well as Busch Gardens and SeaWorld).
Impeccable service every time. Minor inconvenience of not being able to login for no apparent reason. Never need to fret however as customer service is the best I've ever dealt with. Always feel like they care about your family's trip. In a world where customer care is bad and worsening, these folks excel. Keep it up!

July 23, 2026
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Reply from AttractionTickets.com

Thank you for your continued trust and support! We’re delighted our team could provide the care and assistance you needed. We look forward to helping with many more adventures.

Rated 5 out of 5 stars

Got my tickets

Got my tickets, at a better price. All I needed

June 15, 2026
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Reply from AttractionTickets.com

Thank you so much for the feedback!

Rated 5 out of 5 stars

Very easy to book via website

Very easy to book via website. We use this company a lot when we go away

July 23, 2026
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Reply from AttractionTickets.com

Thank you for your lovely review! We’re so pleased to hear you’ve had great experiences with us and that our team could make your trips a little easier.

Rated 5 out of 5 stars

Easy booking process

Easy booking process. I booked a hotel only with a low deposit and free cancellation. This turned out to be important as I did have to cancel and did so with no issues and a very speedy refund of my deposit. Great service.

July 22, 2026
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Reply from AttractionTickets.com

Thank you for your wonderful feedback! We're delighted to hear everything went smoothly and appreciate your kind words.

Rated 5 out of 5 stars

Had a bit of an issue where our flight…

Had a bit of an issue where our flight was going to be late in the day landing in Orlando.
I requested a change in the start date as we could not make the first original date.
Nothing was too much bother for customer services. New dates and new tickets issued.
Been using Attractiontickets for years now and they are far the best at what they do.

July 30, 2026
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Reply from AttractionTickets.com

Thank you for your continued loyalty! We’re so happy our team could help and ensure your plans stayed on track.

Rated 5 out of 5 stars

Charley was a great help

Charley was a great help - superb agent. Was friendly and informative.

July 30, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you for your kind feedback! We’re delighted to hear Charley provided great support and assistance.

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