Haven’t received my order yet
I ordered a Mattress topper on the 1st of August and paid for it immediately. They deducted my money from my bank on the 4th. I received an Email a few days later stating that my order had been processed and picked up by the courier and to track its progress through the Shop App. I didn’t receive any updates for over a week and then tried to contact them, realising that they don’t have a contact number on their website so I used their messaging page but didn’t receive any response. It was only when I started posting negative reviews on their Facebook page and Instagram that they finally responded. BTW I’m now blocked from their Facebook page. I very nice customer support girl apologised tome and assured me that my package should arrive soon. According to the SHOP App it should have arrived yesterday and I messaged them but haven’t received any response yet. Nor have I received my package?! Be very careful when ordering from this company. I’m not saying that I’ll never receive my order but it’s taking a very very long time.



