Autobutler.de Reviews 3,448

TrustScore 4 out of 5

4.1

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Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Car Service

Written by the company

Autobutler.de ist einer der führenden Online-Marktplätze für Autoreparaturen in Europa, der Autobesitzern eine einfache und bequeme Möglichkeit bietet, Angebote für Autoreparaturen zu bekommen und zu vergleichen. Werkstätten werden von Kunden geprüft und bewertet, um so ein hohes Maß an Transparenz, Glaubwürdigkeit und Qualität zu gewährleisten.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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Rated 4 out of 5 stars

The offer from autobuttler give me a…

The offer from autobuttler give me a clear idea how much does it cost and where i can go. everything went well. one thing that need to be improved is that the participant company should keep also follow up appointment and prepare for that. I was there on time but no one there in the company and they did not know that i am coming.

March 15, 2023
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Rated 5 out of 5 stars
Autobutler.de logo

Reply from Autobutler.de

Hallo Herr Tandon,

vielen Dank für Ihre Bewertung auf Trustpilot.

Bestens, dass Sie mit uns vollkommen zufrieden waren!

Wir würden Sie in Zukunft gerne wieder auf Autobutler.de begrüßen.

Viele Grüße

Florian
Autobutler.de Kundenservice

Rated 2 out of 5 stars

Dirty job done

Friendly but the job (oil service) was done dirty.
Back dirt spots on the front seat.
The gear handle in the car was covered with oil and dirt.
The was some spilled oil around the oil tank cover.
Not recommended .

August 22, 2022
Autobutler.de logo

Reply from Autobutler.de

Dear Dario,
Thanks for your feedback.
We are sorry if you were not satisfied with the service performed at the workshop. We will pass on your information internally.
Warm greetings
Your Autobutler.de team

Rated 5 out of 5 stars

Top!

Top Service!

August 5, 2022
Autobutler.de logo

Reply from Autobutler.de

Lieber Torsten,
vielen Dank für dein super Feedback.
Wir freuen uns, dass du dir die Zeit genommen hast, um uns zu bewerten.
Liebe Grüße,
Dein Autobutler.de Team

Rated 5 out of 5 stars

Super

Super! Top top Super!

July 13, 2022
Autobutler.de logo

Reply from Autobutler.de

Hallo Waldemar,

vielen Dank für Ihre positive Bewertung.

Es freut uns, dass Sie mit der Abwicklung, Terminfindung, dem Preis und unserem Service sehr zufrieden sind.

Wir hoffen, Sie auch zukünftig bei der Suche nach einer geeigneten Werkstatt unterstützen zu dürfen.

Das gesamte Team von Autobutler wünscht Ihnen allzeit gute Fahrt.

Viele Grüße

Uta

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Rated 5 out of 5 stars

Very helpful and feiendly

Very helpful and feiendly . Will go there again

September 24, 2021
Autobutler.de logo

Reply from Autobutler.de

Hello Amit

Thank you for your positive feedback.

We are happy to hear, that we could assist you with repair offers.

Have a nice day

Best regards

Nancy
Autobutler

Rated 5 out of 5 stars

Very handy service

Easy to get an offer and they come fast, easy to compare between different offers.

June 25, 2021
Autobutler.de logo

Reply from Autobutler.de

Hallo vt,

Thank you for taking the time to leave a positiv review.

We're happy that we were able to help you out. Our team of butlers are here ready for when you need us in the future!

We wish you a great day.

Nancy
Autobutler

Rated 5 out of 5 stars

Excellent all around!

February 5, 2021
Autobutler.de logo

Reply from Autobutler.de

Hello Bruce Berry

Thank you for your kind words, we always aim to give you transparency with best quality garages in your local area.

We are glad you found the site easy to use and we are pleased to hear you liked the service we and the workshop provided.

Please don't hesitate to contact us again, if you car needs fixing or a check up.

Have a nice week.

Nancy
Autobutler

Rated 5 out of 5 stars

Service war OK

April 28, 2020
Unprompted review
Autobutler.de logo

Reply from Autobutler.de

Hallo Herr Junghans,

mit Ihren 5 Sternen haben Sie uns eine große Freude gemacht.

Es freut uns, dass Sie unseren Service vertrauen und wertschätzen. Gern stehen wir Ihnen jederzeit wieder zur Verfügung.

Wir wünschen Ihnen eine schöne Woche.

Viele Grüße

Nancy
Autobutler

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Rated 4 out of 5 stars

Tracking of date and transparancy very good

transparancy about price and contact + help about fixed date very good, only suggestion is to get more garages for the comparision to have a bigger database.

December 17, 2019
Unprompted review
Autobutler.de logo

Reply from Autobutler.de

Dear Robert,

Thank you for sending us your feedback.

We are happy to hear that you like our service and the prices. We are constantly working on growing our network of partner garages and hope to have more garages available in your area soon.

The Autobutler team hopes to welcome you back at your portal the next time your car needs a repair.

Best regards,

Julia
Autobutler

Rated 5 out of 5 stars

Great service, thank you!

April 16, 2019
Unprompted review
Autobutler.de logo

Reply from Autobutler.de

Hi Mile,

thank you for the great rating!

We hope to welcome you again on our platform when you have an upcoming garage visit or car repair.

Best regards,

Julia
Autobutler

Rated 5 out of 5 stars

Top!!!

Alles in Ordnung

February 26, 2019
Unprompted review
Autobutler.de logo

Reply from Autobutler.de

Hallo,

das Autobutler-Team bedankt sich recht herzlich für die tolle Bewertung.

Wir hoffen, Sie auch zukünftig dabei unterstützen zu können, wenn Ihr Fahrzeug in die Werkstatt muss.

Weiterhin wünschen wir Ihnen allzeit gute Fahrt.

Viele Grüße

Julia
Autobutler

Rated 2 out of 5 stars

Canceld service after leaving car

After leaaving the car at 8 as the apointment said, got a call after i arrived back home, that they need to cancel my service because the person responsable for this called in sick, what i felt is that the person at the service asked me twice about the price I was given for the service and he did not agree with the price but didnt want to say it directly to my face, made me trawel 30 km and loose 3 hours of my life... Never back again.

4 stars for the Agent who helped me , he was friendly and helpfull.

October 25, 2018
Unprompted review
Autobutler.de logo

Reply from Autobutler.de

Hello

Thank you for your feedback.

We are sorry to hear, that you aren't happy with the service the garage provided.

As we spoke to the garage and double checked the price with the boss he agreed again with the offer.

Unfortunately the owner was not in, the day your appointment took place and he apologizes for the incurred inconveniences.

This is certainly not the service autobutler stands for and we are very sorry to hear what happend there.

We hope you will give us another chance, to proof our service to you.

Have a great day!

Best

Nancy
Autobutler

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Rated 5 out of 5 stars

Toll!

Superguttoll.

March 30, 2018
Unprompted review
Autobutler.de logo

Reply from Autobutler.de

Hallo Daniel R.,

vielen Dank für die 5 Sterne! Unser Ansporn und Belohnung sind Bewertungen wie Ihre.

Schön zu hören, dass alles so reibungslos und zu Ihrer vollsten Zufriedenheit geklappt hat.

Wir wünschen Ihnen weiterhin gute Fahrt.

Viele Grüße

Nancy
Autobutler

Rated 5 out of 5 stars

I can't believe such a service exists

I can't believe such a service exists. Too good to be true?

February 9, 2018
Unprompted review
Autobutler.de logo

Reply from Autobutler.de

Hello Paul

Thank you so much for your 5 star review.

It was my pleasure to provide you with the highest quality of customer service possible.

Please don't hesitate to contact us again, if you car needs fixing or a check up.

Have a nice weekend.

Nancy
Autobutler

Rated 5 out of 5 stars

Alles Super

Alles Super, funktioniert sehr gut.

January 31, 2018
Unprompted review
Autobutler.de logo

Reply from Autobutler.de

Hallo Uwe,

es freut uns zu hören, dass wir Sie dabei unterstützen konnten eine passende Werkstatt für die Reparatur Ihres Fahrzeuges zu finden.

Gern helfen wir Ihnen auch zukünftig wieder bei der Werkstattsuche.

Viele Grüße

Nancy
Autobutler

Rated 5 out of 5 stars

Super Service.

October 30, 2017
Unprompted review
Autobutler.de logo

Reply from Autobutler.de

Hallo Mina,

vielen Dank für Ihr positives Feedback.

Wir freuen uns, dass Sie unseren Service schätzen und hoffen Sie auch zukünftig dabei unterstützen zu können, wenn Ihre Fahrzeug in die Werkstatt muss.

Wir wünschen Ihnen allzeit gute Fahrt.

Viele Grüße

Nancy
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