The technician was great, arrived on time, friendly and efficient. Worked well, windscreen changed in an hour, glass cleaned etc. Booking was different, a constant push for upselling extras, 3 or 4... See more
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Contact info
1 Priory Business Park, MK44 3US, Bedford, United Kingdom
- 0800363636
- callme@autoglass.co.uk
- www.autoglass.co.uk
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Disappointed and below my expectations
Not very good. As it was raining the technician repaired the chip in my garage which was not ideal because of poor light and a small piece of the repair was not done properly
Called to confirm appointment and gave…
Called to confirm appointment and gave an estimated time of arrival. Arrived within the time estimate and completed the job with no issues.
Excellent service
Easy to book appointment. Technician friendly, polite and did an excellent job
The technician was great
The technician was great, arrived on time, friendly and efficient. Worked well, windscreen changed in an hour, glass cleaned etc.
Booking was different, a constant push for upselling extras, 3 or 4 times. Then less than 5 minutes after it was booked, you get an email asking you to 'rate their service' and that was sent several times over the next week.
How they help you go through the form…
How they help you go through the form and information, also keeping me informed on each stage going along right upto the technician arrived on site and how polite the technician was and explain how long he was going to be.
It was quite good really
Great job done
Easy to book from start to finish.
Easy to book from start to finish.
Friendly staff on time and very efficient
I highly recommend them
I highly recommend them! The windscreen replacement was done quickly, efficiently, and professionally. Everything went smoothly, and the service was friendly and helpful. The windscreen was fitted perfectly. I’m very happy with the service and would definitely use them again. Highly recommended! ⭐⭐⭐⭐⭐
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