The technician was great, arrived on time, friendly and efficient. Worked well, windscreen changed in an hour, glass cleaned etc. Booking was different, a constant push for upselling extras, 3 or 4... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I feel that Autoglass really care about their customers, we aren't just a number. This is evident in the time taken to communicate before, during and after the service provided. The Booking process wa... See more
Stress free Insurance claim for a cracked windscreen. All online which took minutes. I booked the time and date that best fit me then had great communication from the team of 2 who replaced my screen... See more
The whole job of reporting my windscreen damage, replacing my windscreen and paying the insurance excess was made simple. Booking a day & time on-line was easy. Being able to choose it to be done on m... See more
Company details
Contact info
1 Priory Business Park, MK44 3US, Bedford, United Kingdom
- 0800363636
- callme@autoglass.co.uk
- www.autoglass.co.uk
4.5
Excellent
150K reviews
Asks customers to review
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Good job well done
August 22, 2026
you come and fixed my windscreen on my…
you come and fixed my windscreen on my drive with out any hassle at all
August 22, 2026
Stress free Insurance claim for a…
Stress free Insurance claim for a cracked windscreen. All online which took minutes. I booked the time and date that best fit me then had great communication from the team of 2 who replaced my screen.
An efficient and professional service id use again though hopefully won’t need to!
August 22, 2026
Free chip repair with excellent…
Free chip repair with excellent efficient service from home. Great friendly guys
August 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My car was left unsecured for two weeks…
My car was left unsecured for two weeks and then the day before they tried to change it for a further two weeks
August 18, 2026
Reply from Autoglass®
We're very sorry to hear about the issues experienced during your time with Autoglass® and we appreciate you bringing this to our attention.
If you wish to discuss the matter further and allow us to investigate, please send your job number along with any additional information to our Customer Service email below:
customer.services@autoglass.co.uk
Thank you,
Autoglass®
Easy to book a appointment and…
Easy to book a appointment and technician was super friendly thank you!
August 22, 2026
Windscreen repairs
They turned up on time and did the repair without fuss and the technician was helpful and informative
August 21, 2026
Excellent service
August 22, 2026
Crack worse after treatment
The crack in my windscreen was very small and hardly noticeable. After treatment it was a lot bigger and noticeable from a distance. I asked if it would at least now be stronger to stop crack spreading and he didn’t know. Was given an appointment slot of 12.15-3.15pm however the man given the job was given a time before 8am so i was unprepared and asleep. He was lovely and understanding. I’m just disappointed it now looks worse and there’s no guarantee it won’t continue to get bigger. Wish I hadn’t tried to get it fixed. Wont be doing it again.
August 21, 2026
Reply from Autoglass®
We're very sorry to hear about the issues experienced during your time with Autoglass® and we appreciate you bringing this to our attention.
If you wish to discuss the matter further and allow us to investigate, please send your job number along with any additional information to our Customer Service email below:
customer.services@autoglass.co.uk
Thank you,
Autoglass®
On time with my request very friendly
August 22, 2026
Auto Glass fitted my windscreen and…
Auto Glass fitted my windscreen and they done a fantastic job
Kept me on the loop by calling me to tell me what time they were Hong to be with me
The technician was very polite and down his job great
August 22, 2026
Great service
Great service, great experience, quick, and the technician cleaned up after themselves
August 22, 2026
Autoglass highly recommended company
Absolutely first class service done by the technician at the Bridgwater branch.
From start to finish the professionalism was remarkable and he replaced the windscreen and recalibrated our new Renault 5 in just 2 hours!
The waiting room was comfortable and well equipped with tea and coffee making facilities.
Autoglass are really highly recommended.
Many thanks 👍
August 22, 2026
Unprompted review
Very happy with the service
Very happy with the service, technician was very pleasant and no issues during the repair
August 22, 2026
The technician arrived when he said and…
The technician arrived when he said and he was professional.
August 22, 2026
Auto glass let me chose my appointment…
Auto glass let me chose my appointment day, they kept in contact with confirmation and when they were arriving, once arrived Luke told me what he was doing to do, he let me know what might go wrong, he completed the work to a high standard.
August 22, 2026
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