Autoguard Warranties Ltd (United Kingdom) Reviews 

Absolutely brilliant, quick & easy, very impressed

Sorted and paid for in quick time, worked with my garage i use.
Only had the car a month, so glad i bought the warranty

Staff was so helpful, kind and friendly Excellent service all round

I have warranty with autoguard and I went to a vat registered garage they let autoguard what the problem was and they accepted fairly fast and they reimbursed me within 5 days!

Once I understood the procedure t was very quick and easy to deal with, very prompt payment on completion.

Good communication

The claim was done very quickly and the garage I took it to had me up and running the same day

What made my experience with your company is the speed and efficiency with which the claim was dealt with in a timely fashion.
I would not hesitate in recommending your warranty services.
Yours Sincerely,
Mr. P Page

The communication from Autoguard was excellent throughout the process. Emails were quickly responded to and once the payment was authorised it was paid really quickly. I highly recommend Autoguard.

I submitted my claim and was asked very sensible and appropriate questions as p[art of their due diligence.

Once i had provided the information the payment was issued immediately

I had to chase up my enquiry but after that, I had no issue at all

Over the period of owning my car which has been 2 months I have had quite a few things go wrong with it. Autoguard has declined everything. Taken a very long time to respond, not covered the correct amount of hourly rate and then decline everything. Highly recommend to stay far away from them.

As you can see in the response below they first of all missed the 3 other claims I tried to make and as it is ‘case by case’, it allows them to review each case as a decline. There customer communication maybe pretty good but when it comes down to actually covering the cost they are terrible!

Great customer service, under difficult personal circumstances!

Hassle free, everything was sorted

Well, many used cars are offered with a three month warranty, sometimes with an offer of extension, at your expense. This car came with a very comprehensive twelve month warranty which made a considerable difference in my thinking at purchase. Whilst the car is exceptional, it has not been without its teething problems. This warranty proved absolutely invaluable. Their positive and rapid response has been top drawer. Would I recommend? Without hesitation. Many thanks Autoguard Warranties Ltd.

Great service for me

I rang to say i had a problem i was told to get an estimate,I did so,I paid for the work and was told later that there was a limited payment for the work after it was done had i been told this upfront, i could have looked for a better estimate or if i had been advised where to take the van. so i was out of pocket, not able too recomend this services.

Do not touch with a barge pole. The company are a bunch of 'loss adjusters' whose favourite quote was "or SMART Technicians" don believe they can fix it by the roadside so get quotes. They offered me 26% of the total cost so I have chosen to expose them rather than take the money, because I could not afford to pay the rest myself. The would not even transfer me the money, quoting the policy so I could shop around for a lesser quality job. The policy is designed to trip up.sensible customers who do not report small scratches as they happen, for efficiency and to reduce the call out cost I stupidly allowed a few to accumulate so it would be one call out. I was wrong to be sensible. Do not touch them with a barge pole.
Auto Guard Ref
SRS03012145