Flawless experience from start to finish!I rented a car from this agency at Bari Airport (BRI) for a week-long road trip around Puglia, and I couldn't be happier. The desk was easy to find in the arri... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company
Ti garantiamo trasparenza, qualità e supporto costante.
Queste garanzie riflettono il nostro impegno per offrirti un servizio affidabile e di qualità superiore.
Seguici sui nostri canali social per rimanere aggiornato su offerte, novità e consigli di viaggio:
Via Oliveri Mandalà Emanuele, 23, 90146, Palermo, Italy

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience. The employee spoke to us in french and were nice. No problem with the car. Good agency !!!!

Reply from Automania
I had a great experience from start to finish. The team was professional, responsive, and always willing to help whenever I had questions. Communication was clear, everything was handled efficiently, and the whole process was smooth and stress-free. It’s refreshing to work with a company that genuinely cares about its customers and delivers on its promises. I highly recommend their services to anyone looking for reliability and excellent customer support. Thank you for the outstanding experience

Reply from Automania
The car had a lot of bruises already and when returning it, the clerk insisted on having found yet another one. The insurance paid more than 400 EUR for light scratche on the edge of the drivers door and I doubt that the repair was executed. So it all just seemed a way of making money by making up damages, that don't exist. Unfortunately there was no way for us to solve it since we had to catch a flight.

Reply from Automania
Booked our car with Sunnycars. No problems, great service. Lovely car. Thanks!

Reply from Automania
Delightful staff.
Car as requested, very clean and totally undamaged.

Reply from Automania
Everything was good. Ones to improve, in my opinion, car could be better. I mean, stronger for 3 personel, I asked and better car suspension. . Especially, I had dificulties to get to Etna.

Reply from Automania
They didnt try to force me to buy their insurance, they didnt overcharge me not even 1 euro. Would recommend.

Reply from Automania
It was my first time renting a car in Italy, and I was extremely satisfied. I definitely made the right choice. The staff were friendly and professional. The transfers from the airport to the office and back were perfectly organised. The car was great and in excellent condition. Our trip was amazing, and Automania definitely contributed to making it so special.

Reply from Automania
Second time hiring from automania at naples airport,good service and nice staff and great location for autostrada

Reply from Automania
The car was not what we expected,
Not worth the money,
Not very well mainained

Reply from Automania
staff could be more supportive and clear in explaining before hand the procedure required to check in.
The vehicle provided was not at its best shape: scratched, dirty and with no water for wipers.

Reply from Automania
We were given the location where to pickup and the car stood ready for us. Because of the online checkin we quickly could drive away. It was almost new and was driving well.
On the inside however the car could have been more clean.
Drop off went also quickly. Thanks automania!

Reply from Automania
We were very happy with our rental from Automania. The car was reasonably priced, the pickup location was very convenient for the airport, the company offers on-line check-in which made picking up the car very simple and they provided a good car, exactly as shown on the booking. The only commet we would make is that returning the car outside office hours meant leaving the car and posting the keys in the letterbox. However, we were contacted as soon as the office opened to assure us that the car was fine.

Reply from Automania
The check-in and the delivery of the car was efficient and easy. The car was effective but the inner Lightning didn’t work. We got small problems with a tire who lost air while driving and we had to put some extra air several time: I mentionned it during the check-out.
The check-out was in a rush as they needed the car and had other clients waiting ( we returned the car at 8:30 as we were asked, Just fair enough)
We waited 30 min for the shuttle to bring us to the airport….the shuttle service is definetly the weak point and less efficient of the whole organisation.

Reply from Automania
The car was in a very bad condition. Brakes not working properly, old tires, no water for windscreen, too many bumps and scratches. Furthermore, an unusual list of penalty charges (eg 18,50 € for leaving thrash in the car.) Not a good experience.

Reply from Automania

Reply from Automania
Friendly and helpful staff, a well-maintained and seemingly new car, and an easily accessible office—even though it’s located off-site. There were absolutely no issues with picking up the car outside regular business hours or returning it. And all of this at a great price.

Reply from Automania
Good price in comparison to Sicily by Car, which I used in the past. Location almost the same. Car was OK and staff very nice. The only issue was lack of car, but I arrived one hour earlier to pick up, so I had to wait. Anyway I recommend Automania :)

Reply from Automania
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.