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Automania Reviews 

8,047
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,620 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is extremely helpful, professional, and always ready to assist with a welcoming attitude. People also truly appreciate the exceptionally quick airport transfers and the smooth, hassle-free vehicle collection process. Reviewers describe the cars as clean, modern, and very comfortable for road trips. However, some customers also noted that certain vehicles were quite dirty, scratched, or not in the best shape upon arrival. A few other people also felt that the overall pick-up process took a long time and that the shuttle service could occasionally be slow.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient vehicle pickup and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as friendly, professional, and... See more

Product

Customers had ambiguous experiences with product, reflecting a high level of disagreement. While some... See more

Quality

Consumers find quality to be positive, highlighting a great balance between price and condition. Reviewers... See more

Location

Clients share ambiguous opinions on location, with some reviewers praising the convenient proximity to the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Flawless experience from start to finish!I rented a car from this agency at Bari Airport (BRI) for a week-long road trip around Puglia, and I couldn't be happier. The desk was easy to find in the arri... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Automania Brindisi! We rented the car via DiscoverCars and initially selected it for not having a < 25 fee. The checkin was smooth and took us literally 5 minutes to g... See more

Company replied

Rated 5 out of 5 stars

Quick and easy, collection from airport, positive people in the office, 2 minutes from airport. Collection and drop off all smooth. They look after their cars, and if you do the same theyll look afte... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Very kind staff. The selection of vehicles was OK as they have very basic rental cars like Fiat Panda, but great nonetheless if you want to pay by debit card. I highly recommend aut... See more

Company replied


Company details

  1. Car Rental Agency
  2. Bicycle Rental Service
  3. Boat Rental Service
  4. Scooter Rental Service
  5. Van Rental Agency

About Automania

Written by the company

Automania S.r.l. - Il tuo partner di fiducia per il noleggio in Italia

Dal 2014, Automania si impegna a offrire un servizio di noleggio auto di qualità, diventando un punto di riferimento per chi cerca affidabilità, convenienza e flessibilità.

La nostra azienda è in continua crescita e si sta espandendo su tutto il territorio italiano per garantire una presenza sempre più capillare.

Oggi vantiamo un'ampia flotta composta da veicoli moderni, sicuri e adatti a ogni esigenza:
  • Utilitarie per la città
  • SUV per viaggi più lunghi
  • Van a 7 e 9 posti
  • Veicoli commerciali
  • E-bike
  • Gommoni

Siamo orgogliosi di offrire un’esperienza senza stress, con:
  • Procedure semplici
  • Tariffe vantaggiose e trasparenti
  • Un’assistenza clienti sempre pronta a supportarvi

Scegli Automania per un noleggio che fa davvero la differenza!

  • Economico Economico
  • Affidabile Affidabile
  • Sul territorio italiano Sul territorio italiano
  • Noleggio senza carta di credito Noleggio anche senza carta di credito
  • Ampia flotta veicoli Ampia flotta veicoli (auto, furgoni, scooter, van, e-bike, gommoni)

Clicca qui Prenota Subito

Il Tuo viaggio, la Nostra missione

Written by the company

Autonoleggio su misura per ogni esigenza
Offriamo un'ampia gamma di veicoli per soddisfare le tue necessità: auto compatte per la città, SUV spaziosi per le avventure in famiglia, e veicoli di lusso per eventi speciali, veicoli commerciali adatti ad ogni carico, E-bike per favorire la mobilità e gommoni per ammirare le meraviglie del territorio via mare. La nostra flotta è moderna, sicura e costantemente manutenzionata per garantirti un'esperienza senza pensieri.
Prenotazioni facili e servizio clienti d'eccellenza
Con un sistema di prenotazione online intuitivo e un team dedicato al servizio clienti, ti guidiamo passo dopo passo per un'esperienza senza stress. Siamo qui per aiutarti, sia che tu stia pianificando un viaggio di lavoro, una vacanza o un'esigenza temporanea.
Convenienza e trasparenza senza compromessi
Crediamo in politiche di prezzo trasparenti, senza costi nascosti. Le nostre offerte competitive includono opzioni flessibili per chilometraggio, assicurazione e tipologia di veicolo, adattandosi al tuo budget e alle tue esigenze.

Sicurezza e fiducia al primo posto

Ti garantiamo trasparenza, qualità e supporto costante.

Dettagli

  • Prenotazione senza rischi: Modifica o cancella la tua prenotazione gratuitamente entro i termini previsti.
  • Assistenza 24/7: Il nostro team è sempre disponibile per supportarti in ogni momento del tuo viaggio.
  • Veicoli sicuri e garantiti: Ogni auto della nostra flotta è sottoposta a controlli regolari per garantirti un'esperienza di guida impeccabile.
  • Nessun costo nascosto: Con noi sai sempre cosa stai pagando. Trasparenza totale, per evitare sorprese.

Queste garanzie riflettono il nostro impegno per offrirti un servizio affidabile e di qualità superiore.


Scopri di più

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Contact info

Promotion box for Automania

Noleggia anche senza carta di credito

Semplice e sicuro con la Nostra Kasko Platinum: Vieni a scoprirla!

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.5

All reviews

(8,047)

4,867 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good

Nice car, nice people, everything went well.

August 1, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.

Rated 5 out of 5 stars

Everything was perfect!

Everything was perfect!

August 1, 2026
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Reply from Automania

Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.

Rated 4 out of 5 stars

Everything was oke

The car was what we expectet

July 25, 2026
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Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 5 out of 5 stars

Everything was good organised and…

Everything was good organised and fluent. Giuseppe was super kind.
Thank you and see you next time.
7th time we book with automania ! 😀

July 31, 2026
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Reply from Automania

Dear Customer,
Thank you for your review! We are glad to hear that your experience was so positive. We are especially pleased that you appreciated the friendliness of our staff. We always strive to provide excellent customer service, and we are happy to have exceeded your expectations. We look forward to seeing you again soon!

Rated 5 out of 5 stars

I had a great experience with Automania…

I had a great experience with Automania in Sicily. The whole rental process was quick, easy, and professional. The staff were friendly and helpful, and everything was clearly explained. I received an almost brand-new Opel Corsa, which was clean, comfortable, and in perfect condition. It made our trip around Sicily enjoyable and completely hassle-free.
I highly recommend Automania to anyone looking for a reliable car rental company. I will definitely use their services again on my next visit!

August 1, 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

Rated 5 out of 5 stars

Small deposit

Small deposit, works with debit cards, nice cars, shuttle bus. Perfect.

August 1, 2026
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Reply from Automania

Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.

Rated 4 out of 5 stars

Smooth Service, Average Car

The pickup and drop-off process was smooth and efficient. The rental office is located off-site from the airport, which we knew in advance, and we didn't have to wait for the shuttle. The staff were friendly and helpful throughout.

The car was clean and reliable throughout the trip. However, we were not particularly impressed by the DR brand, as both the acceleration and braking felt rather weak. Overall, the service was excellent, but the car itself left some room for improvement.

June 8, 2026
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Reply from Automania

Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.

Rated 5 out of 5 stars

Good experience

Good experience. The employee spoke to us in french and were nice. No problem with the car. Good agency !!!!

August 1, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

Rated 5 out of 5 stars

Excellent service and a great experience

I had a great experience from start to finish. The team was professional, responsive, and always willing to help whenever I had questions. Communication was clear, everything was handled efficiently, and the whole process was smooth and stress-free. It’s refreshing to work with a company that genuinely cares about its customers and delivers on its promises. I highly recommend their services to anyone looking for reliability and excellent customer support. Thank you for the outstanding experience

July 31, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

Rated 2 out of 5 stars

The car had a lot of bruises already…

The car had a lot of bruises already and when returning it, the clerk insisted on having found yet another one. The insurance paid more than 400 EUR for light scratche on the edge of the drivers door and I doubt that the repair was executed. So it all just seemed a way of making money by making up damages, that don't exist. Unfortunately there was no way for us to solve it since we had to catch a flight.

February 26, 2026
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Reply from Automania

Dear Customer,
We’re sorry to hear about your recent experience. Our team is thoroughly trained in delivering attentive and professional service, and we strive to ensure every interaction is clear, smooth, and satisfactory.
At the time of vehicle pick-up, it is the customer’s responsibility to carefully inspect the car and ensure that any existing damages are properly recorded in the check-out document. This step is essential to avoid any misunderstandings upon return.
If any damage is identified during the subsequent inspection the damages are then assessed by the partner body shops we work with. Once the repair estimate is received, Automania will proceed with charging the corresponding amount.
The customer is always informed in a transparent manner regarding the cost and the charge for any detected damages.
We look forward to welcoming you again soon and ensuring a smoother and more enjoyable experience next time.

Rated 5 out of 5 stars

Booked our car with Sunnycars

Booked our car with Sunnycars. No problems, great service. Lovely car. Thanks!

July 31, 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

Rated 5 out of 5 stars

Delightful staff/ great car

Delightful staff.
Car as requested, very clean and totally undamaged.

July 31, 2026
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Reply from Automania

Dear Customer,
Thank you for your review! We are glad to hear that your experience was so positive. We are especially pleased that you appreciated the friendliness of our staff. We always strive to provide excellent customer service, and we are happy to have exceeded your expectations. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Everything was good

Everything was good. Ones to improve, in my opinion, car could be better. I mean, stronger for 3 personel, I asked and better car suspension. . Especially, I had dificulties to get to Etna.

July 24, 2026
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Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 5 out of 5 stars

Honest, no hidden costs

They didnt try to force me to buy their insurance, they didnt overcharge me not even 1 euro. Would recommend.

July 22, 2026
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Reply from Automania

Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.

Rated 5 out of 5 stars

A Hassle-Free Car Rental Experience in Italye renting a car in…

It was my first time renting a car in Italy, and I was extremely satisfied. I definitely made the right choice. The staff were friendly and professional. The transfers from the airport to the office and back were perfectly organised. The car was great and in excellent condition. Our trip was amazing, and Automania definitely contributed to making it so special.

July 26, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you for your review! We are glad to hear that your experience was so positive. We are especially pleased that you appreciated the friendliness of our staff. We always strive to provide excellent customer service, and we are happy to have exceeded your expectations. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Second time hiring from automania at…

Second time hiring from automania at naples airport,good service and nice staff and great location for autostrada

July 24, 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

Rated 2 out of 5 stars

The car was not what we expected,

The car was not what we expected,
Not worth the money,
Not very well mainained

July 23, 2026
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Reply from Automania

Dear Customer,

We are sorry to hear that the vehicle did not meet your expectations.

We would like to clarify that your reservation was for a Category C vehicle, and you were provided with a Renault Clio, which belongs to the Category C group, in accordance with your booking.

Vehicle models within the same category may vary depending on availability, but they always meet the specifications of the category booked.

All our vehicles are constantly updated and inspected as Automania is committed to make every experience trasparent and efficient

Thank you for your feedback, and we hope to have the opportunity to serve you again in the future.

Kind regards,

Rated 3 out of 5 stars

I guess you get what you pay for

staff could be more supportive and clear in explaining before hand the procedure required to check in.

The vehicle provided was not at its best shape: scratched, dirty and with no water for wipers.

July 30, 2026
Automania logo

Reply from Automania

Dear Customer,

Thank you for taking the time to share your feedback.

We are sorry to hear that your experience did not fully meet your expectations.

Regarding the check-in procedure, we appreciate your comments and will share them with our team in order to improve the clarity of the information provided to our customers before and during the rental process.

Concerning the vehicle condition, we regret that it was not presented to you in the best possible state. We always aim to provide clean and well-maintained vehicles, and your comments regarding the scratches, cleanliness, and missing windscreen washer fluid will be forwarded to the relevant department for review.

Thank you again for bringing these points to our attention. Your feedback is valuable and helps us improve our service.

Kind regards,

Rated 4 out of 5 stars

We were given the location where to…

We were given the location where to pickup and the car stood ready for us. Because of the online checkin we quickly could drive away. It was almost new and was driving well.
On the inside however the car could have been more clean.
Drop off went also quickly. Thanks automania!

July 29, 2026
Automania logo

Reply from Automania

Dear Customer,

Thank you very much for taking the time to share your feedback.

We are pleased to hear that your pick-up experience was smooth and that the online check-in allowed you to start your journey quickly. We are also glad that you were satisfied with the vehicle's condition and driving performance.

We appreciate your comment regarding the cleanliness of the interior and will share it with our team to ensure that our vehicles are prepared to the highest possible standards for every customer.

We are happy to know that the drop-off process was quick and convenient as well.

Thank you again for choosing Automania. We hope to have the pleasure of welcoming you again in the future.

Kind regards,

Rated 5 out of 5 stars

Happy Automania Customers

We were very happy with our rental from Automania. The car was reasonably priced, the pickup location was very convenient for the airport, the company offers on-line check-in which made picking up the car very simple and they provided a good car, exactly as shown on the booking. The only commet we would make is that returning the car outside office hours meant leaving the car and posting the keys in the letterbox. However, we were contacted as soon as the office opened to assure us that the car was fine.

July 29, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We truly appreciate your kind words and are delighted to know that your experience with us was excellent.
We are always striving to improve our service, and we will take your review into consideration as we continue working to become even better. Your feedback is valuable to us and helps us enhance the experience we provide to all our guests.
Thank you again for your support, and we hope to welcome you back soon!
Kind regards.

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