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Automania Reviews 6,314

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,491 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the helpful, polite, and efficient staff. Many people highlight the quality of the cars, often receiving new, clean, and well-maintained vehicles. The smooth and quick pick-up and drop-off processes are also consistently mentioned as positive aspects of their experience. However, some customers also noted issues with the car's condition, such as a dirty interior or mechanical problems like faulty AC or damaged tires. A few other people also felt that the office location could be hard to find or a bit far from the airport, despite the availability of shuttle services.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast, friendly, and professional staff. Many... See more

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the staff for being friendly,... See more

Product

Customers consistently note ambiguous experiences with the product. Many reviewers received new, clean, and... See more

Quality

People report positive experiences with quality, often receiving clean, new, and well-maintained cars. Many... See more

Location

Consumers find location to be ambiguous, with some reviewers noting that rental stations are easy to find,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very professional handling of a short term booking. We got a brandnew car that was immaculate. Time schedule kept perfectly and quick administration. No hidden catches. English spoken well. Our wi... See more

Company replied

Rated 4 out of 5 stars

Booking was simple, unlimited mileage an advantage. Some waiting time at pick-up is to be expected. Advice: if you're not sure to be able to return the car on time, book straight away an additional... See more

Company replied

Rated 4 out of 5 stars

Recent car - friendly service at the office - good response on Whatsapp messages. Even a change of the return location was facilitated and agreed upon in a smooth and quick way. Only point not to g... See more

Rated 5 out of 5 stars

Ottimo servizio, bella macchina, tutti sono stati molto simpatici con noi! Sicuramente torneremo nel futuro se ci serve noleggiare un’auto in Sicilia. Great service, nice little car, very pleasant... See more

Company replied


Company details

  1. Car Rental Agency
  2. Bicycle Rental Service
  3. Boat Rental Service
  4. Scooter Rental Service
  5. Van Rental Agency

About Automania

Written by the company

Automania S.r.l. - Il tuo partner di fiducia per il noleggio in Italia

Dal 2014, Automania si impegna a offrire un servizio di noleggio auto di qualità, diventando un punto di riferimento per chi cerca affidabilità, convenienza e flessibilità.

La nostra azienda è in continua crescita e si sta espandendo su tutto il territorio italiano per garantire una presenza sempre più capillare.

Oggi vantiamo un'ampia flotta composta da veicoli moderni, sicuri e adatti a ogni esigenza:
  • Utilitarie per la città
  • SUV per viaggi più lunghi
  • Van a 7 e 9 posti
  • Veicoli commerciali
  • E-bike
  • Gommoni

Siamo orgogliosi di offrire un’esperienza senza stress, con:
  • Procedure semplici
  • Tariffe vantaggiose e trasparenti
  • Un’assistenza clienti sempre pronta a supportarvi

Scegli Automania per un noleggio che fa davvero la differenza!

  • Economico Economico
  • Affidabile Affidabile
  • Sul territorio italiano Sul territorio italiano
  • Noleggio senza carta di credito Noleggio anche senza carta di credito
  • Ampia flotta veicoli Ampia flotta veicoli (auto, furgoni, scooter, van, e-bike, gommoni)

Clicca qui Prenota Subito

Il Tuo viaggio, la Nostra missione

Written by the company

Autonoleggio su misura per ogni esigenza
Offriamo un'ampia gamma di veicoli per soddisfare le tue necessità: auto compatte per la città, SUV spaziosi per le avventure in famiglia, e veicoli di lusso per eventi speciali, veicoli commerciali adatti ad ogni carico, E-bike per favorire la mobilità e gommoni per ammirare le meraviglie del territorio via mare. La nostra flotta è moderna, sicura e costantemente manutenzionata per garantirti un'esperienza senza pensieri.
Prenotazioni facili e servizio clienti d'eccellenza
Con un sistema di prenotazione online intuitivo e un team dedicato al servizio clienti, ti guidiamo passo dopo passo per un'esperienza senza stress. Siamo qui per aiutarti, sia che tu stia pianificando un viaggio di lavoro, una vacanza o un'esigenza temporanea.
Convenienza e trasparenza senza compromessi
Crediamo in politiche di prezzo trasparenti, senza costi nascosti. Le nostre offerte competitive includono opzioni flessibili per chilometraggio, assicurazione e tipologia di veicolo, adattandosi al tuo budget e alle tue esigenze.

Sicurezza e fiducia al primo posto

Ti garantiamo trasparenza, qualità e supporto costante.

Dettagli

  • Prenotazione senza rischi: Modifica o cancella la tua prenotazione gratuitamente entro i termini previsti.
  • Assistenza 24/7: Il nostro team è sempre disponibile per supportarti in ogni momento del tuo viaggio.
  • Veicoli sicuri e garantiti: Ogni auto della nostra flotta è sottoposta a controlli regolari per garantirti un'esperienza di guida impeccabile.
  • Nessun costo nascosto: Con noi sai sempre cosa stai pagando. Trasparenza totale, per evitare sorprese.

Queste garanzie riflettono il nostro impegno per offrirti un servizio affidabile e di qualità superiore.


Scopri di più

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Contact info

Promotion box for Automania

Noleggia anche senza carta di credito

Semplice e sicuro con la Nostra Kasko Platinum: Vieni a scoprirla!

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quick and efficient pick up and drop…

Quick and efficient pick up and drop off. Car was clean and worked fine. Location near the airport easy to find with google maps and shuttle bus available straight away for a short trip to the terminal. Holding deposit released immediately on return of car. Would definitely use again.

April 17, 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 5 out of 5 stars

At first there was a misunderstanding…

At first there was a misunderstanding about insurance. But getting that resolved the office girls were very friendly and sincere. I would rent from them again thanks Tom B

April 10, 2026
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Reply from Automania

Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.

Rated 5 out of 5 stars

Great service

A bit slow the pick up procedure otherwise all perfect.

April 17, 2026
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Reply from Automania

Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff! Fast and easy handling!

April 10, 2026
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Reply from Automania

Dear guest,
Thank you for your review! We are glad to hear that the reception staff were kind and helpful. We hope your experience with us was enjoyable and look forward to seeing you again soon.

Rated 5 out of 5 stars

very professional

very professional, everything runs smooth and fast, highly recommended

April 10, 2026
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Reply from Automania

Dear guest,
Thank you for your review! We are glad to hear that the reception staff were kind and helpful. We hope your experience with us was enjoyable and look forward to seeing you again soon.

Rated 5 out of 5 stars

Satisfied

The rental service went very smoothly. Checking in was very convenient, even knowing that we came earlier agreed time, it took up to 20 min. Checking out also fast, simple, without any discrepencies. The car was reneted through Discover Cars with full insurance, so the service desk ensured all what was approved. Car was clean and new.

April 6, 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 5 out of 5 stars

The service was faster and the car was…

The service was faster and the car was new with both fuels LPG and petrol . All passed very well.

April 17, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your kind words! We truly appreciate your positive review, and it was a pleasure to have you as our guest. We hope to welcome you again soon.

Rated 5 out of 5 stars

Great service

Accommodating and courteous

April 11, 2026
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Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 5 out of 5 stars

GREAT

Good service

April 10, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 5 out of 5 stars

Friendly car rental, reliable cars

The car was picked up and returned quickly. The airport shuttle is a very useful service because the office is further away from the terminal. We got a brand new car, which was a bit stressful in the Naples traffic, but it held its own among the thousands of other Pandas. Get into the rhythm of the traffic and look ahead! :-)

April 9, 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 3 out of 5 stars

Car is OK, debit card doubles the price with extra insurance

Rental in palermo port : car is OK, some scratches here and there but recent and reliable. Be sure to have a CREDIT card or you will be forced to buy the full cover insurance (even if you already have a full cover insuarance from dicovercars or similar). this extra insurance almost doubles the price of the rental (~30€/day for a VW polo)

April 10, 2026
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Reply from Automania

Dear Customer,
At Automania, we are committed to providing transparent and efficient logistics. As stated in our Terms and Conditions, if a customer does not have a credit card and only has a debit card, Full Insurance must be purchased.
All of this information is clearly outlined in our Terms and Conditions, as well as on the rental voucher provided when you book the vehicle.
We look forward to welcoming you again soon and ensuring a smoother and more enjoyable experience next time.

Rated 5 out of 5 stars

From the first contact everything went…

From the first contact everything went smoothly. The car was almost new and in the line with the contract. Very nice experience.

April 16, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 5 out of 5 stars

Location- next to the Catania airport

Location- next to the Catania airport
Staff- very friendly
The car was OK. Everything was all right.

April 9, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 5 out of 5 stars

excellent experience

Very helpful and polite staff! Deposit was reasonable and DEBIT cards were accepted!
Fast service and brand new car! Adding the full extra insurance, you don’t have to worry about anything as they informed us and especially if you visit places like Amalfi, I’d strongly suggest to add that insurance!
We’re absolutely satisfied by the company and we’d suggest that!

April 14, 2026
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Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 5 out of 5 stars

Great experience and everyone involved…

Great experience and everyone involved helped me to make my holiday in south Italy a success. The team even extended my contract on short notice which was really helpful.

April 7, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you very much for your positive feedback! We appreciate your kind words and are glad that your experience with us was excellent. We constantly strive to provide the best customer service, and we are happy to know that we succeeded. Thank you again!

Rated 5 out of 5 stars

Very good experience.Not a problem

Very good experience.Not a problem, small but good car,enough for the Italian roads.

April 16, 2026
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Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 5 out of 5 stars

All fine

All fine. Prompt and efficient

April 16, 2026
Automania logo

Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

Rated 4 out of 5 stars

Simple booking

Booking was simple, unlimited mileage an advantage.
Some waiting time at pick-up is to be expected. Advice: if you're not sure to be able to return the car on time, book straight away an additional day, rather than paying extra on the day of return (which was almost the same amount as for my 5 day rental...)

April 9, 2026
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Reply from Automania

Dear Customer,
Thank you for taking the time to leave us a review! We are very happy to hear that you had a good experience with us and we look forward to seeing you again!

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