Easy to book an appointment (although did have to wait 2 weeks as our car needed to be repaired in their workshop as opposed to at home). Everything explained on arrival and the centre texted us when... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s worth the wait if you request the job to do at home. Would recommend extra tools for the technician from what he encountered. Although it did resolve with my little help. Also hire more technicia... See more
From the time of booking until the windscreen was fitted I was updated with my appointment. The windshield replacement was great on time ant a mark inside and out, a few days later the speed recogniti... See more
Did a good job repairing a 30mm crack. When booking there were no free slots for almost 2 weeks but after a few days they phoned to offer a slot that afternoon as a gap in their schedule had arisen.... See more
Company details
Written by the company
Expert Windscreen Repair & Replacement Across the UK. Auto Windscreens is a leading UK specialist in windscreen repair and replacement, trusted by thousands of drivers and insurers nationwide. With over 50 years of experience and a strong reputation for quality and reliability, we’re committed to keeping drivers safe and vehicles road-ready. Our expert technicians provide fast, friendly, and professional service, whether you need a quick chip repair or a full windscreen replacement. We also offer advanced driver assistance system (ADAS) calibration to ensure your vehicle’s safety features continue to function correctly. We’re proud to be rated highly by our customers for our friendly service, nationwide coverage, and commitment to quality. Book online 24/7 or speak to our UK-based customer service team for support. Auto Windscreens, your trusted partner for windscreen care.
Contact info
United Kingdom
- www.autowindscreens.co.uk
4.6
Excellent
76K reviews
No recent history of asking for reviews
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Excellent reception at the shop and…
Excellent reception at the shop and good customer service. Everything was explained to me clearly before and after the job was done.
The results was fantastic.
August 4, 2026
Unprompted review
Great service
Great service, very polite staff and the job was done to a very high standard:)
July 31, 2026
Unprompted review
Great service
Great service. Engineer kept me informed about what time he would arrive. Did a really good job fitting my new windscreen.
August 4, 2026
Unprompted review
I would have given 5 stars but they…
I would have given 5 stars but they didn't come out very quickly. I had to wait a week and a half. The technician however was excellent when he did come
August 5, 2026
Unprompted review
fantastic speedy service
fantastic speedy service, was kept up to date along the way, thank you to Charlene Deakin who was amazing throughout.
August 4, 2026
Unprompted review
Received a call from Neil letting me…
Received a call from Neil letting me know he was on his way, arrived on time and was really helpful and friendly had my windscreen replaced in no time, excellent service from Neil
August 5, 2026
Unprompted review
Professional
Very friendly, communicative, did a fast job of replacing the windscreen and updated my easily by phone.
August 3, 2026
Unprompted review
polite lovely men no bother at all…
polite lovely men no bother at all quick clean efficient
August 3, 2026
Unprompted review
Very easy to deal with
Very easy to deal with, got the parts quickly (a sunroof) and fitted them very promptly (while I had a full English breakfast). Good experience all round.
July 15, 2026
Unprompted review
My windscreen experience was a complete…
My windscreen experience was a complete disaster! Took over 2 weeks to get my new windscreen which included 2 cancellations because my replacement hadn’t been delivered! I wouldn’t mind but it’s only a Mazda not a Ferrari! Had to shout and stamp my feet before it got sorted.I definitely would not recommend Auto Windscreens to anyone! I had no choice but to use them as it was through my insurance company.
August 6, 2026
Unprompted review
Neat workmanship
Before we actually received assistance, I had to listen to a recorded message repeating the phrase "quick & simple" for forty-five minutes—twice.
In the end, we simply drove to the Cardiff branch, where we were welcomed by friendly staff.
Unfortunately, the promised new window wasn't there the next day. However, we were able to continue our journey fairly quickly with a temporary Perspex window.
We had to pay for a brand-new window upfront; after more than two weeks—and several emails and phone calls—the price difference was finally refunded.
Still, 3 stars for the friendly staff and the neat workmanship.
August 5, 2026
Unprompted review
Fitter turned up on time
Fitter turned up on time, very friendly and efficient. No complaints at all and took the old screen away. Very happy and a shout out to Will the fitter.
August 5, 2026
Unprompted review
Great customer service and professional…
Great customer service and professional service
August 26, 2026
Unprompted review
Brilliant and fast service from my…
Brilliant and fast service from my technician, he was friendly and absolutely went above and beyond
August 5, 2026
Unprompted review
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