Nice customer service
Bought a house in Pilar and needed broadband. I went into the store to make enquiries. Lovely staff very helpful and English speaking.
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En Avanza Fibra somos un operador de telecomunicaciones 100 % español que apuesta por las personas. Desplegamos y gestionamos nuestra propia red de fibra óptica simétrica (FTTH) para ofrecer velocidades reales de 300 Mb, 600 Mb y 1 Gb, acompañadas de servicio móvil 5G, televisión a la carta y sistemas de alarma inteligentes. Creemos en la transparencia: todas nuestras tarifas son sin permanencia, sin costes ocultos y con instalación y activación gratuitas. Nuestro equipo de atención al cliente está formado por profesionales locales que te atienden 24/7 desde Murcia, Alicante, Valencia, Almería, Granada, Albacete y Cuenca. Esto nos permite resolver incidencias en tiempo récord y hablar tu mismo idioma, con cercanía y honestidad. Además, monitorizamos la red las 24 horas para garantizar una conexión estable, rápida y sin cortes, tanto si navegas, juegas en línea, teletrabajas o gestionas tu negocio. Nos comprometemos con el desarrollo de las comunidades donde operamos: creamos empleo de calidad, impulsamos la digitalización rural y utilizamos tecnología de bajo consumo para reducir nuestra huella de carbono. Miles de clientes ya confían en nosotros por la calidad de nuestra red, la flexibilidad de nuestros planes y el trato humano que nos diferencia frente a las grandes corporaciones. Si buscas un proveedor que combine velocidad, transparencia y servicio cercano, elige Avanza Fibra y experimenta la conectividad que mereces.
Calle Uruguay, 19/11, Pol. Ind. Oeste, 30169, Murcia, Spain
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Bought a house in Pilar and needed broadband. I went into the store to make enquiries. Lovely staff very helpful and English speaking.
I was going to move to this company but now having read the reviews that will not be happening. I asked for details from them with regard to coverage 2 days ago. I was told that the "Tech´s" were looking to see if I was covered and to date I have heard nothing. I went to find their store today and despite walking up and down the road I could not find it so, I am guessing they are sharing a desk in another shop or operating from a back office. I also have a sneaky feeling that they are third party sellers for Avatel. With a Name like AVanzATEL I smell a rat with a long tail. I am so pleased I looked them up on here.
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