Azbro Reviews 

Just received a jumper from this company which is nothing like the product I ordered very poor quality and I cannot get on to the site to return the item with full refund absolutely disgusted. Never deal with this company will be going to appeal via PayPal

When ordered it didn’t come as expected, then when it came the material was so bad it made the clothes look like a costume. I even got a dress back with the sleeves sewn on backwards you can’t speak with anyone .. save your time and money don’t buy. I lost 120.00 .

I ordered from Azbro and as soon as I submitted my order something told me to check for reviews on the company. When I looked I came across this website and I immediately began the process of cancelling my order. The payment had processed as soon as it was confirmed through Paypal. I emailed Azbro and I received a response within 24 hours. They asked for my order number and within two days I received an email from Paypal saying that a refund had been processed through the company. My order was cancelled and I received my refund in less than a week. I cannot speak on the quality of their clothing, but I can say that their customer service has improved (at least in my experience) from what I have seen in other reviews!

Bridgette :)

My advice to everyone is to beware of this company. I purchased 2 items from Azbro.com, and if I took the time to search for reviews, I would have saved my money. I purchased 2 large sweatshirts from this company. The 2nd week after the purchase I received 1 of the shirts. The tag inside of the shirt was cut off, so the size was not on it, but looking at the shirt, it was evident that it was small and not a large. Two weeks after that, I received the second shirt which was totally different from what I purchased. After I received the first shirt, I tried to sign on to their website, and low and behold, my account did not work. Will never purchase from this company again. Pretty unsavory.

UPDATE
Azbro responded to this review, saying that they will resolve this issue, and suggest that I check my email for a message to do this. Azbro has not contacted me. Like I said, PRETTY UNSAVORY.

I had placed an online order on September 28th, 2017. I paid a 15.00 additional fee for expedited shipping. Today is October 16, 2017 and I STILL have not received the items I paid for. I requested a refund from the company for the express shipping and was denied. The company claims to be located in Delaware, but I believe this is fraud and everything is coming from China. When I finally received a shipping notification on October, 14th I was instructed "If you are contacted by the Customs when your parcel arrives in your country, please contact us at the first time instead of providing the invoice or the value of the parcel to the Customs directly. Thank you for your cooperation." I am not sure what is exactly going on here, but I will NEVER do business with this company again. BUYER BEWARE!!

I bought a dress with fast delivery for an additional 15 and it came later than expected. They are horrible with keeping track on where packages are. The dress came in not fitting at the top as it said it would. Cheap fabric the skirt was not the same skirt in the picture. This was the most saddest time not having a dress for homecoming which is in 2 days. I am extremely upset with this company on how false their advertisements are. PLEASE DO NOT BUY FROM THIS COMPANY.

Placed a order on 9/10 was told it would be express shipping it is now 9/26 and I haven't even received a shipping date, email the company no response. Will be requesting a refund though PayPal

I ordered two sweaters and not only did not get an email confirmation, but ordered these items a week ago and they still have not shipped out. I have emailed them 3 times, and have gotten NO response. Now after reading these reviews I just want a refund!

BAD SIZING, BAD QUALITY AND AWFUL CUSTOMER SERVICE. Do not buy from them!!!!

SCAM. DO NOT Buy from them paid £15.95 for a poor Quality shirt dress absolute rubbish. Tried to Return for Refund but instead of sending back to a UK address was told to return to China and use Tracking cost £10 postage £10 Tracking or they first Offered £5 then£7 and suggested I take it to a Charity Shop. If they do this to all their Customers they are making a fortune out of us. It is Fraudulent.

Utter nonsense of a company. DON'T ORDER WITHOUT USING PAYPAL OR TRUSTED CREDIT CARD COMPANY so that you can get refunded when you don't get what you paid for.
I ordered on 9/9, paid $15 for expedited shipping, and today is 9/18 and nothing. No updates. When i reached out to customer service with a clear and concise message that included my order number (because I'm not an idiot) and finally, 3 days later I received this: "Dear. Please submit order number so we can look into this matter." Come on...terrible stalling technique. Starting a conflict resolution via paypal.

This is horrible. My package was lost so I tried to get ANY sort of compensation, I've waited for 4 days, messaged them 4 times and waited hours! Till this day I have no reply. No refund. NO DRESS. Never ordering from them again unfortunatly cause they had many nice things.

Terrible customer service ! I ordered a dress 11th July. Ref : 58989941. And still have not received it. I have tried emailing them and live chat getting no response from either. I do not recommend this company.

UPSIDE: The dress i ordered was ordered on 8/27/17 and i recieved it today 9/8/17. That was awesome, i was impressed it took a little over a week to be delivered. It looks like the picture. Im supposed to wear it for a wedding.
THE DOWNSIDE:
I OPENED THE PACKAGE BUT IT SMELLS LIKE FISH.
YES, LIKE THE AQUATIC SWIMMING ANIMAL.
IM ABSOLUTELY REVOLTED.

After ordering two dresses that didn't fit I requested a refund and was initially offered ridiculous compensation in the form of £20 instead of the £140 my items were worth and that "I could give them to a friend or charity" instead! I persevered and was told I could get a full refund but would have to pay for the return shipping myself so I took the cost of £25 and sent them back. Several days later I received an email to say my refund had been processed but it has not and I do not have the money back in my account. I will continue to pursue this as it is unacceptable. Very dodgy company, do not use them.

I ordered a dress weeks ago and received it later than expected. Then it didn't fit and was the wrong color so ultimately useless. I've tried submitting a request to return it and emailed the company but have not been contacted. I'm very dissapointed.

I wish I had read these reviews before using this company. The quality of my goods were terrible and so have a requested a full refund and an address to return my items to.. reply emails take over a day and they still have not given me an address only a suggestion that I give my items to charity! It is my legal right to return my items and get my full refund!

It was very dispointing to find out return items must be sent to china! chanrging between £5-£7 to return and no guarantee of it actually arriving due to customs fee.
Furthermore they do not make it clear on their website of this policy until you email directly.
This is a horrendous and dishonest business.

I ordered a prom dress and looking at all these reviews I was worried I'd get it on time, but it came on time and it was the right size and the right colour. Also the customer service team were very helpful and they replied straight away to my concerns as I always spoke to them at 8am English time. Thanks again for my dress 😊

Zero stars. We did not like the goods and after three emails asking for a return address we were told to send it back to
CHINA!! Do not touch this company it is a scam company.