Azpects Ltd Reviews 

78
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I had my patio done with Indian Sandstone three years ago. It was done by professional specialists in laying patios, and they used Easyjoint. I am impressed that the joints look as perfect as when the... See more

Company replied

Rated 1 out of 5 stars

This product like all brush in permeable grouts is plain terrible. I used this last year on my patio and its not last 12 months. Put it down as per instructions. I even compacted it in with a trowel... See more

Company replied

Rated 5 out of 5 stars

I emailed Azpects for advice about how to remove oil-based paint that had been spilt by contractors on my patio’s natural stone paving slabs. They responded immediately with initial advice and again... See more

Company replied

Rated 5 out of 5 stars

I was advised by Sika Technical Dept to use diluted Caustic Soda to remove surface residue from there own brand of Patio Seal. Despite several attempts nothing happened. Consequently I researched & pu... See more

Company replied

Company details

  1. Paving Materials Supplier
  2. Construction Material Wholesaler

Written by the company

Azpects Ltd is the leading manufacturer of jointing, sealing, cleaning and ground stabilisation products for patios, driveways, and garden use, including the landscapers favourite, EASYJoint. We are proud to have developed innovative ways of garden care and landscaping, aiming to create premium quality products. Our extraordinary customer service makes us who we are, with a customer care team to help you get the results you deserve. If you have any technical issues, please do not hesitate to contact us at support@azpects.co.uk.


Contact info

3.3

Average

TrustScore 3.5 out of 5

78 reviews

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No recent history of asking for reviews

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3.3

All reviews

(78)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Been using Azpects products for years

Been using Azpects products for years now, always find them easy to use and of good quality. Whether it’s the spacer posts, easy prime, easy joint or the easy joint pro resin.

I’ve also dealt with Tom Pearson and he has gone above and beyond with his service to secure my business and ensure I have the easiest and least stressful time possible using and sourcing their products

February 21, 2025
Unprompted review
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Rated 5 out of 5 stars

I sent Azpects a query re' sealing…

I sent Azpects a query re' sealing glazed porcelain tiles having seen their ad for sealing unglazed tiles. It happens they can't help with my tiles but they took the truble to reply quickly and pointed me at a possible alternative supplier.
Very helpful and straightforward.
Appreciated.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Easy point pro

I run a construction Company and wanted to switch to a polymer resin pointing for the best results for my clients. I got in touch with Tom Pearson from Azpects and his knowledge of all the products is outstanding, he volunteered to come down and point the patio with me in order to use the product efficiently and get the best results,I was very grateful and the Easy Point Pro is as good as it sounds, I was really impressed with it. He had pre warned me to seal the patio prior to us pointing with this product, you could instantly see the water beading off it when we pre wet the slabs and the material moved around very easily and cleaned of beautifully. Over all the products worked as they state and I look forward to supplying my customers with installation and aftercare packages now I have a greater knowledge of the Azpects range thanks to Tom.

October 22, 2024
Unprompted review
Rated 1 out of 5 stars

This is the worst stuff put on market…

This is the worst stuff put on market ever! After 6 months of installation most of the tiles are moving because this stuff is not waterproof or frost proof. It cost me a lot of time and money to fix all issues.
Please do not use it ever.

August 30, 2024
Unprompted review
Rated 1 out of 5 stars

EASY....not!

Azpects EasyJoint
DO NOT USE THIS PRODUCT! I used the palest colour but within a year it was turning black with algae which is almost impossible to remove due to the nature of the EasyJoint. After 2 years it was completely disintegrating. I had no other choice but to remove it all..it came out like wet sand..and it gets everywhere! HORRID HORRID HORRID! It has taken months to remove it from the whole terrace along with a lot of jet washing, sweeping, scraping! Now have to pay someone (again) to put in sensible sand and cement. Parkers Builders Merchant have even stopped selling it based on poor quality!

July 10, 2024
Unprompted review
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Rated 1 out of 5 stars

Very disappointed with this company

Very disappointed with this company. I had about 40 easygrid panels break (I think it is down to poor quality but didn't even argue the toss with them as presumed they would say it was down to the sub base) and asked if I could buy some replacements. They got me to call around local stockists which is fine but 2-3 hours later and 25+ calls later, every stockist told me I had to buy 225 minimum. I find this ironic that a company that act environmentally friendly stating their products are recyclable, are happy to get someone to throw 175 panels away in land fill. Tried to contact manager but was promised a call back but never came.

June 14, 2024
Unprompted review
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Reply from Azpects Ltd

Hi Jason,

Sorry to hear that you have had the above issues. We are keen to get this sorted with you. If you could share your contact details, I will get our customer support manager to contact you as soon as possible. Thank you for your understanding.

Liam

Rated 5 out of 5 stars

The Dunswell joint

I was a bit unsure after watching the videos but was too late already bought it.
I made sure that all the open joints would run clear when soaked with water prior to pouring the contents on the natural stone,and no I didnt seal them. It seemed a bit strange keeping everything wet whilst easing into the joints with a big squeegee,bought from b&m £2.50. All was good,quite impressed and would you believe it the rain came down five hours after completing so it helped was the area over.
It took about 48 hours before it was hard to the touch but I am impressed and glad I used it.

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I have worked in the trade customer service industry for over 20 years and Melissa is a credit to the company, I found myself in a right pickle and not even Azpects fault.

Melissa helped me out and saved my bacon, thank you Azpects and thank you Melissa

May 15, 2024
Unprompted review
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Rated 1 out of 5 stars

Awful product,have used on dozens of…

Awful product,have used on dozens of Indian sandstone patios,yet to have any of them last a year,yes looks good when first installed then few months later starts to fail.I could get a full time job jet washing out and re pointing in standard sand and cement with the amount of jobs I’m asked to replace it on.I tell all my customers to stay away unless want issues in near future.

May 8, 2024
Unprompted review
Rated 1 out of 5 stars

Misleading colour lids

The colour lids on packaging
That have black lid for black
Cream lid for cream and so on
But for stone grey they havea grey lid when product is a brown charcoal colour very misleading, when I call the company they couldn’t give a f;&£ . I’ll pass it on to the marketing side ! That doesn’t help with raking out 40m2 and paying for more !!! Stay well away use Sika!

April 17, 2024
Unprompted review
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Reply from Azpects Ltd

Good afternoon, Trevor. I hope you're doing well. I wanted to clarify that the colour of our lids serves as an indicator of the contents inside but isn't an exact match. The product itself is stored in the tub within a clear bag. If you're not satisfied with the colour, you're certainly within your rights to return or exchange it through the merchant where you made the purchase. However, it's important to note that returning or exchanging after using several tubs is not feasible.

Rated 1 out of 5 stars

Terrible stuff easy joint after 6…

Terrible stuff easy joint after 6 months you’re see the nice colours turn black and algae starting to form on it .its just like a sponge water actually goes through it . The best method is the old method wet mortar stands the test of time . Easy joint but terrible joint.

March 6, 2024
Unprompted review
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Reply from Azpects Ltd

Hi Richard, Thanks for leaving a review. EASYJoint has been designed as a permeable product. Water will pass through. Algae will form if the conditions allow and this is usually because the bedding mortar is not free draining. Please contact us at support@azpects.co.uk and we will be happy to offer more advice and support. Thanks, Liam

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Rated 5 out of 5 stars

Amazing product

Amazing product! I met the team at BMF and loved the product. Thanks team for helping us choose what’s right for us!

September 21, 2023
Unprompted review
Rated 1 out of 5 stars

Easy joint select is the worst product…

Easy joint select is the worst product I don’t know how they can sell it!?? It takes twice as long as any other grout and the results are shocking. It’s basically sand. Gritty bits get everywhere and 24 hours later it can still be washed out the joints! I’ll have to start again with an actual grout now. Update: a rep came out and said that’s how it’s supposed to be, however it still comes out in tiny granules when I sweep the patio. She also told my wife she would call me as I wasn’t there and so far I’ve heard nothing

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Hardscape Cleaner

Just cleaned my patio using this product and I am amazed with the results. So easy to use and apply.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable and helpful team

Very knowledgeable and helpful team, offering the right solution to a problem with some porcelain tiles. Highly recommended

July 31, 2023
Unprompted review
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Reply from Azpects Ltd

Thank you so much for your kind words! We're thrilled to hear that our team could assist you with your problem. It's always our goal to provide knowledgeable solutions and the best service possible. We appreciate your recommendation and look forward to assisting you in the future!

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Rated 1 out of 5 stars

EASYjoint select is by far the worst…

EASYjoint select is by far the worst jointing compound I have used in over 25 year in the trade.
Follow the instructions and you’re in for a serious mess, stained paving and pitted joints of which you have to go over a thousand times.
Install it with a trowel and it’s going to take you 3x longer than Sika fix, yes the result is better, but then you have to rinse it off and go back and fill in where it’s pitted.
If you don’t wet it it doesn’t bond or smooth off.
ITS EASIER TO JUST NOT USE IT!

August 7, 2023
Azpects Ltd logo

Reply from Azpects Ltd

Thank you for taking the time to share your feedback with us. We are sorry to hear about your negative experience and would like to assure you that we take your concerns seriously.
We have contacted you to gather more information and investigate the issue thoroughly. We aim to understand the situation better and work towards a resolution that meets your expectations.
Your satisfaction is important to us, and we are committed to addressing this matter promptly. We appreciate your patience and cooperation as we work towards a solution.
Please feel free to contact us if you have any further questions or if there's anything else we can do to assist you.

Rated 5 out of 5 stars

LOVE AZPECTS PRODUCTS

Used the deck cleaner last weekend and my decking looks like new. Would definitely recommend!! I've used a few other Azpects products previously and have always found them to work exactly as they should. It's nice to find a landscaping company that produces quality products.

July 26, 2023
Unprompted review
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Reply from Azpects Ltd

Hi Rose, thank you for writing such an fantastic review about our Patio & Deck Cleaner!

We are delighted to hear you have had such a positive experience with our products.

Rated 5 out of 5 stars

EASYJoint Select Platinum

I have just applied EASYJoint Select Platinum to our new Indian Sandstone paving and the contrast and finish looks outstanding! The product was easy to install and point up and it has set rock hard achieving a flawless finish! Big thank you to Lewis for his technical knowledge and installation advice!

July 21, 2023
Unprompted review
Azpects Ltd logo

Reply from Azpects Ltd

Hi Ben, thank you for writing such an excellent review.

It is so wonderful to receive such fantastic feedback about one of our Sales Support team. We strive to provide high-quality customer care and satisfaction, and your review reflects the hard work we put in to achieve this.

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