I had my patio done with Indian Sandstone three years ago. It was done by professional specialists in laying patios, and they used Easyjoint. I am impressed that the joints look as perfect as when the... See more
Company replied
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I had my patio done with Indian Sandstone three years ago. It was done by professional specialists in laying patios, and they used Easyjoint. I am impressed that the joints look as perfect as when the... See more
Company replied
This product like all brush in permeable grouts is plain terrible. I used this last year on my patio and its not last 12 months. Put it down as per instructions. I even compacted it in with a trowel... See more
Company replied
I emailed Azpects for advice about how to remove oil-based paint that had been spilt by contractors on my patio’s natural stone paving slabs. They responded immediately with initial advice and again... See more
Company replied
I was advised by Sika Technical Dept to use diluted Caustic Soda to remove surface residue from there own brand of Patio Seal. Despite several attempts nothing happened. Consequently I researched & pu... See more
Company replied
Azpects Ltd is the leading manufacturer of jointing, sealing, cleaning and ground stabilisation products for patios, driveways, and garden use, including the landscapers favourite, EASYJoint. We are proud to have developed innovative ways of garden care and landscaping, aiming to create premium quality products. Our extraordinary customer service makes us who we are, with a customer care team to help you get the results you deserve. If you have any technical issues, please do not hesitate to contact us at support@azpects.co.uk.
Unit 13 Rapier Street, IP2 8JX, Ipswich, United Kingdom
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I used EASYJoint Mushroom to re point my old patio. The only hard part was grinding out the old cement joints. EASYJoint was simple to use and I’m very happy with the finished look. They are not lying when they say it is Easy. As a DIY user with limited experienced, it was very quick easy to use - even for a novice. I did have a hand from an experienced DIY friend who was skeptical at first but even he was convinced by the end and ended up using it for his own patio! A brilliant product and highly recommended.

Reply from Azpects Ltd
We are installers in Hampshire New forest and we have just had terrible experience with the new recommended to us easy joint pro.
Avoid at all costs it's ruined and large patio we installed a couple weeks ago and the aftercare from aspects has been crap and not helpful.
As per aspects response below is lies only had there sales rep come take a look who knows nothing about the product and not a instillation issue whatsoever.
We are professional installers with years of experience.
Still 6 weeks later still getting excuses from aspects team due to there product to there product performance and failures.
The easy joint pro has ruined a expensive properly installed porcelain patio.
Avoid and don't listen to aspects excuses they refuse to accept responsibility for there failings.... No doubt to be resumed in court soon.

Reply from Azpects Ltd
In the spring of 2021 we employed a local landscaper to lay a new porcelain patio in our back garden.
Buildbase in Ashbourne, Derbyshire recommended and supplied Easy Grout slurry grout – light grey for the grouting. Our landscaper carried out the work in accordance with Azpects recommendations.
However once the grout had dried out we noticed it had a patchy inconsistent colour – some areas are the right colour - light grey whilst other areas are dark grey. This completely spoils the aesthetic affect of the patio. Easygrout is not fit for purpose.
We have asked the company's technical department for help but all we got back was a technical jargon from them. To add insult to injury they have tried to sell us a cleaning product to rectify the problem.

Reply from Azpects Ltd
Easy enough to use , but we tried this to refresh an existing patio which is in good condition but has bits of original grout missing . We thought it would fill the gaps, but all that happened was the grains of the product just remain as grains. It has a horrible smell which gave me a headache and I was worried about my dog getting it on his paws. We watched the video several times and indeed the application is very simple, but the product isn't effective. We felt that a couple of £3 bags of sand would be better than paying £36 for this. Cannot recommend because it doesn't work.

Reply from Azpects Ltd
We had professional contractors install a stone patio after being sold on Azpects "Easy Joint." The product failed within months, with multiple joints either falling apart, or diminishing into sand. To their credit, the distributer came out and supervised the repairs, which lasted through the winter. We are back to collapsing joints, and have lost upwards of 5mm in the joints--the compound turns to loose sand, which has accumulated in the gardens and our home. I contacted Azpects, and not surprisingly, did not receive a reply.

Reply from Azpects Ltd
bought 30 tubs of this and has been a complete disaster. It crumbles out and is not 'pressure washer resistant' like it says on the tub. it is a complete CON !
I am now in the process of gathering evidence to go to the small claims court to get my £1300 back but its the hassle of digging all this rubbish out is the biggest pain ! **AVOID** You have been warned !

Reply from Azpects Ltd
Easy Joint is coming out of the joints. It doesn't do the only thing its supposed to do and the little grains are everywhere.

Reply from Azpects Ltd
Easy joint pro . Half of area never got set , it's still soft like sand you can take it out with your fingers . After contacting the company the manager insist the product is not a problem !!! I used different companies and never had a problem , avoid

Reply from Azpects Ltd
Please don’t use. After six months it attracts moss. If you hose your patio it will knock the resin out of the joint. Waste of money. Never drys and you could drag it out with your fingernail. Absolute con.

Reply from Azpects Ltd
Imagine you're laying a patio of porcelain paving and you need to grout it before you get paid my advice is
DO NOT BY ANY MEANS USE EASY GROUT
it is to loose even throughout the jointing experience I adjusted the water content to try and aid installation to no avail.
It took us 8 hours to essentially pour dark grey slop onto paving then try to get it off we still have a day's cleaning to go.
I watched the video several times
I've been paving for over 30 yrs
I cannot believe just how RUBBISH this so called easy grout is.
To conclude the only easy part was to waste my money and time
Do not use it

Reply from Azpects Ltd
Just had to review after reading the negative reviews I had a Riven Indian Sandstone Patio Laid and the Contractor used Easy Joint he says uses nothing else for speed and durability The Patio is now 3 years old and the pointing is perfect, not cheap but saves on labour would recommend to anyone. just wash it in with plenty of water and it sets solid.

Reply from Azpects Ltd
I bought 5 tubs of the easy grout for porcelain paving for a landscaping project. I usually use a traditional grout for external conditions. But was looking at ways to speed things up a bit. I followed the instructions and the mix was so wet. We then amended the mix to make it really stiff to fill in the joints at the edges of the patio otherwise you would have no chance.
It was a dry day and minimal moisture in the joints. Working outside there is always likely to be some moisture!
It takes far to long to set and even longer to clean off.
Stick to a regular grout and save yourself the hassle. Very poor product and certainly not Easy!
This product is not fit for purpose...application may be easy & the result looks good for a very short period but the product disintegrates, comes out in large lumps & discolours very quickly. A second application after 12 months has not helped...we now have patches of original colour next to patches of black, discoloured product & it looks terrible. I’d say the only people happy with this product are likely to be the patio layers because it’s quick and easy for them to use...sadly it’s rubbish for those who have to live with it.
People who laid patio used this and applied it according to instructions washing it in with a hose and brush. Was very expensive and looked good for few months. Unfortunately porous nature means gets dirty very quickly. One winter and although patio was sealed and care was taken NOT to pressure wash the grout directly it just disintegrated. Am having to remove the Easy grout and re-grout some 100 square metres of patio paths and ramps. This product may be quick to apply but does not last test of time and is just not fit for purpose in comparison to other grouting methods.
I was really pleased with our finished patio last year which we used the mushroom joint compound with, easy to put down and easy to clean up, however after just one year the compound is coming away from the slabs in areas and all of the compound is now black which looks pants with the slabs. I had thought this was simply just dirt, however it is all the way through and nothing I've tried so far will clean it up, so whilst I may have been pleased with the initial set down, it has not at all stood the test of time. Looks like a rake out job.
Had our patio down less than a year and the builder used easy joint compound , most of it has cracked and come away . Absolute rubbish product and annoyingly we went for the dearer stuff as thought would last better ! Steer clear of it , whole area needs re doing costing us a lot of money
Contact this company after purchasing 10 tubs of their "Easyjoint" brush in jointing compound.
This product has started to discolour after less than 10 months in use.
I followed the installation instructions to the letter, making sure the patio had the correct base & drainage.
When I noticed the discolouring I contacted their customer services hoping for some advice, but all they try to do was sell me another one of their product range to "clean" up the discolouration.
I had already explained that this discolouration was NOT due to dirt or grime, but the actual product altering colour.
They still try to sell you more product !!!
I now have to dig out the "Easyjoint" and replace with another brand.
Not great after just 10 months.
If anyone is considering using one of these brush in compounds on their patio, please consider a different brand to Azpects Easy Joint.
It looks good initially but just does not last.
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