Broadband for the Rural North Reviews 

483
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the incredibly fast and reliable service provided. Many people highlight the exceptional staff and customer service, noting their helpfulness and professional approach. Reviewers also appreciate the competitive pricing and excellent value for money compared to other providers. The company excels in quickly resolving any issues, with many noting rapid repairs and effective communication during outages. Customers frequently mention the seamless installation process and the significant improvement in internet speeds, especially in rural areas.

What people talk about most

Service

Reviewers mention positive feedback about service, often describing it as exceptional, prompt, courteous, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their promptness, courtesy, and... See more

Customer service

Consumers find customer service to be positive, consistently praising the fast, helpful, and pleasant... See more

Price

Clients share positive opinions on price, with many reviewers finding the service reasonably priced and... See more

Value for money

People report positive experiences with value for money, consistently highlighting the reasonable cost for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent incredibly fast connection, excellent incredibly fast service when someone puts a JCB through the fibre, normally repaired in less than 4hours... Left a voicemail one Sunday over a minor i... See more

Rated 5 out of 5 stars

When installed the visits were scheduled and the staff and volunteers arrived on time. They were polite and explained everything. Since that time the performance has been outstanding. One glitch an... See more

Rated 5 out of 5 stars

Living in a very rural area the B4RN connection is vital to our everyday life. When problems have arisen( e.g.someone digging up our cable) the response was resolved very quickly without fuss. This... See more

Rated 5 out of 5 stars

Reliability and speed of signal are unparalleled. Very, very few power outages and those only occur for necessary maintenance and take place when most people don’t need the service. The price for the... See more


Company details

  1. Internet Service Provider
  2. Internet Provider

Written by the company

Delivering gigabit full-fibre broadband to the hardest to reach, working alongside rural communities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

483 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(483)

462 reviews in the last 12 months

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Rated 5 out of 5 stars

Satisifed Customer since 2015

I have been with B4RN since it was installed in our village in 2015. The service by the team has been first rate and I consider it great value for money. Other, larger, service providers promise lots but B4RN consistently delivers.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

A great service

A great service, fast speeds and quick responses if there is ever a problem which has only happened once when my husband dug up the cable!

June 16, 2026
Unprompted review
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Rated 5 out of 5 stars

I have reliable fast BB at home…

I have reliable fast BB at home enabling me to run a business. I regularly joinonline meetings and my internet connection never lets me down, wheas it often does fro other attendees, even when connecting from their offices! I have almost no phone signal here with any of the main companies, so B4RN broadband also improves my phone connectivity via Wifi WhatsApp calls.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and Reliable

When installed the visits were scheduled and the staff and volunteers arrived on time. They were polite and explained everything.
Since that time the performance has been outstanding. One glitch and assistance from the helpline talked me through and resolved the issue. A follow up email with written advice for any future occurrences was received. Other residents have confirmed that any break in service has been resolved within less than 1 hour. Price is very competitive.

June 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Satisfied Customer

I have been with the company since Lawkland completed our comunity installation in April 2017. the system as been virtually trouble free. Maintenance operations are always flagged well in advance. The main down time is usually caused by local farmers and contractors damaging the network.

June 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Brilliant B4RN

Living in a very rural area the B4RN connection is vital to our everyday life.
When problems have arisen( e.g.someone digging up our cable) the response was resolved very quickly without fuss.
This internet service is brilliant, I would recommend it to anyone who is offered it.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Very stable and fast system

Very stable and fast system. Fast response to accidental damage. Fast response to service requests from new customers. Very good business model involving local volunteers and shareholders.

June 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Good rural fibre network

Persevered to create a fibre to property network in my rural area, thus increasing my download speeds by a factor of 10 and upload by much more. Good technical help too when needed. Reasonable value for the service offered.

June 16, 2026
Unprompted review
Rated 4 out of 5 stars

Good communication

Good communication about disruptions to service, which have been few. However, the strength of the signal leaves a lot to be desired. It can be nonexistent at times in some parts of the house.

June 16, 2026
Unprompted review

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