Excellent incredibly fast connection, excellent incredibly fast service when someone puts a JCB through the fibre, normally repaired in less than 4hours... Left a voicemail one Sunday over a minor i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Delivering gigabit full-fibre broadband to the hardest to reach, working alongside rural communities.
Contact info
Station Yard, LA6 2QY, Melling via Carnforth, United Kingdom
- 01524555887
- info@b4rn.org.uk
- www.b4rn.org.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great technical team to get you…
Great technical team to get you installed and going. Good WiFi. Can’t fault.
Satisifed Customer since 2015
I have been with B4RN since it was installed in our village in 2015. The service by the team has been first rate and I consider it great value for money. Other, larger, service providers promise lots but B4RN consistently delivers.
A great service
A great service, fast speeds and quick responses if there is ever a problem which has only happened once when my husband dug up the cable!
excellent in all ways
Excellent service and fast speeds
Excellent service and fast speeds. Only one outage in three years due to a farmer accidentally cutting a cable and that was fixed very rapidly. Recommended
First class service for about 4 years
First class service for about 4 years. We’ve only had one 2 day break in service and we were kept fully informed of progress. I use it for work and lots of TVs etc, it’s excellent.
Fantastically fast and rock solid…
Fantastically fast and rock solid internet.
I have reliable fast BB at home…
I have reliable fast BB at home enabling me to run a business. I regularly joinonline meetings and my internet connection never lets me down, wheas it often does fro other attendees, even when connecting from their offices! I have almost no phone signal here with any of the main companies, so B4RN broadband also improves my phone connectivity via Wifi WhatsApp calls.
Efficient and Reliable
When installed the visits were scheduled and the staff and volunteers arrived on time. They were polite and explained everything.
Since that time the performance has been outstanding. One glitch and assistance from the helpline talked me through and resolved the issue. A follow up email with written advice for any future occurrences was received. Other residents have confirmed that any break in service has been resolved within less than 1 hour. Price is very competitive.
Satisfied Customer
I have been with the company since Lawkland completed our comunity installation in April 2017. the system as been virtually trouble free. Maintenance operations are always flagged well in advance. The main down time is usually caused by local farmers and contractors damaging the network.
Best broadband in the UK
Best broadband in the UK. Nothing comes close. No contention ratios slowing you down, the speed is guaranteed.
Very reliable service
Very reliable service, friendly staff who are always ready to help, fair value.
Very fast and extremely reliable.
Brilliant B4RN
Living in a very rural area the B4RN connection is vital to our everyday life.
When problems have arisen( e.g.someone digging up our cable) the response was resolved very quickly without fuss.
This internet service is brilliant, I would recommend it to anyone who is offered it.
Very stable and fast system
Very stable and fast system. Fast response to accidental damage. Fast response to service requests from new customers. Very good business model involving local volunteers and shareholders.
Just a great service, product and price.
I've been with B4RN for years and it's just a great service, product and price.
Excellent service all round
Good rural fibre network
Persevered to create a fibre to property network in my rural area, thus increasing my download speeds by a factor of 10 and upload by much more. Good technical help too when needed. Reasonable value for the service offered.
Good communication
Good communication about disruptions to service, which have been few. However, the strength of the signal leaves a lot to be desired. It can be nonexistent at times in some parts of the house.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








