I’ve been using the BabyBub pregnancy pillow for a little while now, and it’s been such a game changer for my sleep. I love how compact it is compared to traditional pregnancy pillows, it gives g... See more
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Company details
Written by the company
A maternity brand for all mums and for babies made for motherhood, from pregnancy to blooming bellies, breastfeeding, and beyond.
Contact info
124 Broadkill Rd #780, 19968-1008, Milton, United States
- support@babybub.com
- www.babybub.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 1 week
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They shipped a used pillow
They shipped a used pillow. Had hairs and dirt and smelled like marijuana. Disgusting.

Reply from Babybub
Fantastic customer service
Ordered these leggings in the wrong size and asked if I could exchange for a bigger size. They were so helpful and got me sorted with no issues. The leggings are great quality and customer service is fantastic! Highly recommend!
I was scammed by this company
I was scammed by this company. They claimed to send me a pillow, which was never delivered. When I confronted them, they sent me an obviously AI generated photo to try to prove it was delivered when it wasn’t. The photo had half a dozen things obviously fake it it (eg, screen door opens in the wrong direction and opposite from my front door). The company has subsequently sent me ab email asking me to spend more money to “fix” the problem instead of giving me a refund. Red flags everywhere. Don’t get scammed like me.

Reply from Babybub
Great Product, Even Better Customer Care
I absolutely love my Baby Bub pillows. They provide the perfect amount of support and comfort, and they’ve significantly improved my sleep quality. I was also very impressed with the customer service. When my original order was lost in transit, Rachel and Patricia from customer care responded quickly and resolved the issue without hassle. They promptly arranged a replacement, and their genuine care and commitment to customer satisfaction made all the difference. I’m very grateful for their excellent support and highly recommend both the product and the team behind it.
Extremely responsive and friendly…
Extremely responsive and friendly customer service. Pleasant to talk with and cares about the customer.
Love this pillow
Love this pillow! It holds me up and when I roll it doesn’t move! I stopped waking up when I rolled over
I have tried to message this company 3…
I have tried to message this company 3 times to say I would like a refund under the 90 day trial. Surprise I’ve had zero response.
My order number is 451496. Please look into this and email me with my refund details. Thank you.

Reply from Babybub
Try it out and see if it works for you.
I totally love and want to support this company. They are extremely honorable, honest, generous, and supportive. Even though my wife was having trouble with this product, they were able to comp me to allow her to have time to use it when she needs to. Their customer service is also top-notch and above my expectations. They reply fast and resolve my issues quickly and then some.
Though in all honesty, their product and emphasis on this: may not be for everybody. I urge everyone to try it out, given that they have a 90-day money-back guarantee, and see if it's for you.
My wife did say the belly support is helpful for travel, but the other pillows aren't that helpful. She does agree, though, that the belly support is helpful and comfortable. However, she will mostly use it during travel rather than at home.
Thank you so much for such an easy…
Thank you so much for such an easy process in getting me a better fit during my time of postpartum. I’m truly grateful thank you.
Love this company
Love this company. Really great support and even better material. Definitely worth EVERY penny sooo glad I stumbled upon these they have really been a BIG help in my recovery especially since I had a c section !!!
its very comfy when I get the pillow to…
its very comfy when I get the pillow to stay where I want it too
Amazing customer service
Amazing customer service. I had questions about my maternity pillow and they have gone above and beyond to help me with it and get a better experience using it.
The purchase has been one of the best…
The purchase has been one of the best during my pregnancy - I use this pillow every night and it has immensely improved my sleep. I also bring it when I travel, it’s so easy to pack. Can’t recommend this enough. It gives perfect support for my lower back and under my belly.
The product (postpartum leggings) is of…
The product (postpartum leggings) is of good quality and when I needed support, the support team were super helpful and very prompt in delivering their help. I am super happy with the brand and I definitely recommend it to every mum out there.
easy to order and easy to contact with…
easy to order and easy to contact with return request.
the little pillow that could
No question, this pillow is amazing! I got it early at 10 weeks and I am so glad I did. Many more uses than just sleeping, i use it all the time for reading in bed- propped against the pillows for extra support, the little bolster pillow my new best friend, I even shove it between my boobs when they feel so heavy at night. Put the two halves together for sexy time and you have a hip lift.... thank me later for that one.
Customer service is on the next level. Amazing!
Product is amazing. But customer service and after-sales communication are more amazing.
Thank you, Ashley, Rachel, Patricia, and to all people who helped me with all of my concerns. I do hope I mentioned all the names who guided me in choosing the right product.
Amazing people.
2-3 weeks and still no pillow
I have gone back and forth with BabyBub for 2 weeks. I never got my pillow and the courier they use lost my package. I have asked that just another pillow be sent so I can be comfortable (which is why I ordered it) and whatever shows up I will just ship back. They do not prioritize or support the comfortability of the pregnant mother.
Updated: After going back and forth with 3 different people and asking multiple times for a new pillow to be sent, BabyBub did finally get someone to send out a new one after 12 days of me waiting and asking. It is supposed to arrive today by a different courier. I would honestly say that seeing some of the other reviews of people not receiving or having to wait a full month or more to get their order is logistic mismanagement. I would hope the company would reevaluate using a courier service that is not responsive to them or their customers. I upgraded my rating to 2 stars after my experience and them finally getting me a new pillow but honestly I shouldn't have had to ask for my money back or a new pillow.

Reply from Babybub
My goodness!
My goodness!! I didn’t know how much I needed it! It’s the perfect level of comfort and takes up less space than my previous one! I would definitely recommend to any pregnant mommas who are looking for a good nights sleep!
What a great pillow helps with the bump…
What a great pillow helps with the bump and back ache and is so well made and comfortable . Fantastic customer service and was kept notified as to where it was. And a Brillaint price the material is very soft
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