Back in Action Reviews 

Recently bought the HAG Capisco 8020 chair for working at at high desk. Advice from Iliana was great and I tried various options. A variable height desk was set up to mimic my home set up. I ended up also buying a variable desk as well that was on offer.
Really pleased! Delivery was quick too.

Terrific product and knowledgable staff made this a 5 star experience

made to look and feel rather more lux than it had any right to be. back and neck pain worst than ever. also shoddy materials and work.
looks the stuff, but misses by a mile.
and dreadfully over priced.

Excellent company I have bought several pairs of trainers and sandles on ever sent one pair back as I ordered wrong size returning them was very simple. Customer service and delivery is excellent.

Very excellent

In addition to viewing a great range of products and trying the Mobiliser the customer service at the Marlow store was friendly and superb.

The Mobiliser is a game changer .
I rented one during covid and i found it so fantastic I bought one ,
I use it everyday , it gets me out of pain , it helps me sleep , it helps relax tense back muscles ...it really is an amazing piece of kit , I have mine o the massage table as I cant get to the floor ...so easy to get on and off , I honestly dont know what I would do without it . Thankyou so much for developing this machine .

We've bought a lot of products from Back in Action over the past few years. All are great quality. The staff have always been extremely helpful, friendly, interested and patient, both before and after the products have arrived. The Back in Action Mobiliser is great for relieving tension and encouraging movement; and the Dorsoo bed has helped tremendously, after many tries at other types of bed and mattress - such that I no longer wake up stiff and in pain. We also love our Stressless chairs, and appreciated BIA's expert advice on the best type for taller people - otherwise we might well have bought unwisely. I also have a lovely adjustable-height desk from BIA. The only bone to pick is that I've found it very challenging to find the right office chair, and BIA's 'active sitting' simply doesn't suit me, making me much more tense. I'm unsure why this is, but I've had to take their advice on this with a pinch of salt. That said, I appreciate having an office chair (the RH Logic) that gives me lots of options and avoids me getting stuck in one position all day.

Stephen advised me over the phone about which pillow would be most suitable. I was unable to try one in a shop. The order arrived quickly and was exactly what I needed. Highly recommend. Their service.

Visited London store 31 May & very helpful and courteous adviser assisted/advised me. I wanted to try out the varier (a HAG Capisco I'd bought from a different company wasn't suitable for my desk & caused back pain). I didn't buy a Varier from the shop that day but bought one online later. Its proved perfect! Customers services are so good in BackinAction shop & online - no pressure and really listen. Varier is a truly great chair. Highly recommend.

I bought a chair from their Marlow branch more than 20 years ago that now needed repair. When I enquired, I received a prompt call from their Amersham branch with advice. Once the chair had been repaired they delivered it to my home the next day. I don't see how they could have been any more helpful.

Great products .. I have used the pillows from back in action for over 10 years.
The service was excellent too

Friendly, informative, listened to my symptoms and gave helpful advice. No sales push. Spent over a hour in the shop so wasn't rushed.

I have bought products from Back in Action before really being looked after.
This time was no different. I was well looked after and bought another pair of MBT shoes.
Thank you.

Excellent friendly service. Received the delivery of the Mobiliser bench the day after placing the order. I’ve had the actual Mobiliser for over 15 years and it’s still going strong without a glitch. A great business with friendly people who know what they’re on about.

From the first contact with the delightful Christiana to the incredible help & attention we received from the incomparable Carlos for whom nothing was too much trouble, my husband & I experienced a rare enjoyable & more importantly, successful shopping expedition.
We are impressed & grateful.

I can thoroughly recommend Back in Action, and particularly the service offered by Fiona. I procure office chairs for staff with various requirements, and the feedback I receive about the consultations and products purchased is excellent. The right chair can be absolutely transformative for staff and I know I can rely on Fiona's expertise.

Excellent service again from Back in Action. Third time using them to buy MBT shoes, great service, good choice and despatched on day of order. Highly recommended

Thank you to the Back In Action team. I called for advice on a home office chair that could help me stay comfortable for long periods with a bad back. My Hag chair arrived the day after and I am delighted with it. I've used Back in Action over the years and I would recommend them to anyone.

Delivery arrived on time and product was exactly what was expected.