Questionable service
Didn’t hear from them at all until the package came asking for a review.
Sent a Dm before asking a question and I got no reply.
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🌍 Sustainable fashion 👕 50 new items dropped weekly ✈️ Worldwide shipping 💰 Get 10% off with code 'FREE' 👨🎓 Student Discount 💵 Buy now, pay later Klarna & Clearpay
32 Crook Farm, Glen Road, BD17 5ED, Baildon, United Kingdom
No recent history of asking for reviews
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Didn’t hear from them at all until the package came asking for a review.
Sent a Dm before asking a question and I got no reply.
Very professional service five star and wish them the best in the future and will shop there again.
Excellent quality and quick service. Helpful owner which you can contact if any enquiries and a clear display of wide range of items available on their website. Their instagram profile is great to stay up to date with new products so definitely keep an eye out. I would recommend and purchase again
Great stuff and half the price of other - fast delivery I’m very happy
The communication from this company is terrible. They have ignored my emails and texts - only responding to my earlier trust pilot review. The conversation we had about an item’s postage not being paid for by the company turned out to be unrelated to Back to the Vintage - the package in question was from a different company.
The jacket I ordered from Back to the Vintage NEVER arrived, and I still have not received a reply or a refund, when I ordered the product months ago.
Sent countless emails and messages on socials about a return I sent back weeks ago as I hadn't received a refund or had any contact whatsoever, it's now been weeks and I've still had no response from anyone from my messages and no refund from my returned item. Appalling service.
UPDATE: Refund was given after getting in touch and raising it with Klarna.

Reply from Backtothevintage
Couldn’t have asked for better service, went above and beyond and made sure the item was posted fast to ensure I received it for an event!
Thanks guys!!!
Fast postage, items came exactly as described on website!! Brilliant customer service and amazing value for money! Would 100% purchase from again!
Fast deliveries along with Brilliant customer services! Some of my favourite clothing aswell!
Excellent choice of products much to choose from and shipping was no issue they came exactly when the seller said they would, definitely buying from again!
Great clothing, exactly as shown online, came on time and great service
Great range of products, good customer service and fast delivery
Great original clothing. Customer service was friendly and delivery was quick. Would have no problem buying from here again!
Clothing came in perfect condition, exactly as advertised on the site!
Delivery was fast and great customer service when asking about the sizing and fit of certain items!
Would recommend
Fab service, quick delivery and good quality clothes! Thank you!
Outstanding service and quality product. Fair prices. Wouldn’t go anywhere else now I’ve found Back to the vintage
Love love love
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