Bad.no Reviews 

1,694
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I have bought on this shop several times and all went smooth, until last order which had resulted in claim, due to product being damaged. Claim handling was somehow slow and took almost 2 weeks to sol... See more

Company replied

Rated 5 out of 5 stars

We just bought an Oso smart boiler and Vikingbad shower cabinet. The prices were very reasonable, and we found the customer service guys to be friendly and helpful when we contacted them.

Company replied

Rated 5 out of 5 stars

I ordered two products, Esbada Toilet roll holder with brush and Habo soap dispenser. During the same week of delivery I got information that Habo can't produce more this year but upon this informat... See more

Company replied

Company details

  1. Bathroom Remodeler
  2. Bathroom Supply Store
  3. Interior Designer
  4. Plumber
  5. Plumbing Supply Store
  6. Shower Door Shop

Written by the company

Drømmer du om et nytt bad uten stress? Bad.no er her for å gjøre oppussingen enkel. Som Norges eldste VVS-nettbutikk har vi hjulpet tusenvis av kunder med å finne de riktige produktene til bad, kjøkken og vaskerom - alltid med gode priser og pålitelig levering. Hos oss får du mer enn bare kvalitetsprodukter fra anerkjente merker. Vårt erfarne team av rørleggere og konsulenter står klare til å gi deg faglige råd som gjør prosjektet ditt enklere og tryggere. Utforsk et stort utvalg produkter med Prismatch-garanti, raske 3-5 dagers levering på lagerførte varer og rabatter opptil 70% på vårt outlet sortiment. Gjør drømmebadet til virkelighet - enkelt, trygt og til en pris du har råd til!


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,694)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We just bought an Oso smart boiler and…

We just bought an Oso smart boiler and Vikingbad shower cabinet. The prices were very reasonable, and we found the customer service guys to be friendly and helpful when we contacted them.

June 4, 2026
Unprompted review
Bad.no logo

Reply from Bad.no

Thank you so much for your kind review!

We’re delighted to hear that you were happy with both the prices and the service you received. We really appreciate you taking the time to share your experience, and we hope you enjoy your new OSO smart water heater and VikingBad shower cabin for many years to come.

Bad.no support

Advertisement
Rated 5 out of 5 stars

Bad.no gir god service og hjelp.

For en god service og hjelp Bad.no gir. Du bør virkelig ikke nøle med å bestille noe hos dem.
Jeg er en utlending som trengte bestilling langt på forhånd av diverse artikler fra remote til hytta vår i Norge og Chris fra Bad.no hjalp oss med å ordne alle tingene. Holdt leveringen på vent til ønsket øyeblikk. Alt gikk veldig greit. Jeg anbefaler Bad.no til alle
What a great service and help Bad.no is providing. You really should not hesistate to order something with them.
I am a foreigner who needed order far upfront various articles from remote for our cabin in Norway and Chris from Bad.no helped us out arranging all the things. Kept the delivery on hold until the desired moment. All went really smoothly. I am recommending Bad.no to all

March 14, 2025
Unprompted review
Bad.no logo

Reply from Bad.no

Yeey! Great feedback - thank you so much for the kind words. Hope the cabin turned out exactly how you planned.

Bad.no support team :-)

Rated 4 out of 5 stars

I have bought on this shop several…

I have bought on this shop several times and all went smooth, until last order which had resulted in claim, due to product being damaged. Claim handling was somehow slow and took almost 2 weeks to solve, but eventually I received new item and small compensation in form of refund on the postage. Im giving 4* due to the longer waiting time, however Im eventually satisfied and will use this shop again in the future.

October 23, 2024
Unprompted review
Bad.no logo

Reply from Bad.no

Thank you for the nice review and sorry that it took us a while to solve the damaged goods claim. Glad to know it worked out fine and we will try improving our processing time for the future.

Rated 5 out of 5 stars

Extremely happy with customer service and order

I ordered two products, Esbada Toilet roll holder with brush and Habo soap dispenser. During the same week of delivery I got information that Habo can't produce more this year but upon this information, Bad.no not only refunded me but also provided a fantastic customer service and fixed a solution immediately. Extremely happy with Chris (Salgsleder) and his management of the case. Would definitely recommend to buy from them.

Quality or products is extremely good too.

November 5, 2024
Unprompted review
Bad.no logo

Reply from Bad.no

Thank you so much for the great feedback, we really appreciate it!

Rated 5 out of 5 stars

Fast delivery

Fast delivery. The quality of the product is consistent with what is described in the website.

June 4, 2024
Unprompted review
Bad.no logo

Reply from Bad.no

Thanks for the positive words and review. Highly appreciated - the support team!

Advertisement
Rated 1 out of 5 stars

Jeg ventet i 5 uker.

after 5 weeks. They canceled order.

March 13, 2024
Unprompted review
Bad.no logo

Reply from Bad.no

Tusen takk for din tilbakemelding! Produktet du kjøpte var en bestillingsvare fra den finske produsenten. Dessverre hadde vi ikke fått med oss at produktet var utgått fra deres sortiment ved årsskifte, og det tok lang tid før produsenten kom med denne oppdateringen etter vår ordre hos dem. Vi beklager ventetiden, dette produktet skulle vært avpublisert fra vår nettbutikk tidligere.

Rated 5 out of 5 stars

Can recommend this shop

I have ordered many items from bad.no. The delivery has always been quick. Once I had to return a product, and I had no problem with this. This is my go-to-shop for these types of products.

March 25, 2023
Unprompted review
Bad.no logo

Reply from Bad.no

Hi Monica, thanks a lot for the great review. It makes us smile of happiness knowing we have such great, regular customers. Have a wonderful weekend!

Rated 5 out of 5 stars

Very happy

Goods delivered pretty quickly in busy Christmas period. Sent updated info throughout the process.

December 23, 2020
Unprompted review
Advertisement
Advertisement
Rated 3 out of 5 stars

For dyrt og for lang leveringstid.

September 29, 2017
Unprompted review
Bad.no logo

Reply from Bad.no

Hei Stein Polmar,
Takk for din tilbakemelding på Trustpilot. Vi ser at levering heldigvis skjedde fint innenfor oppgitt leveringstid ved bestilling.

Håper produktet lever opp til din forventning og ønsker deg en riktig fin dag.

bad.no kundeservice

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look