Baisiwig Reviews 

Buyer Beware! This company does NOT stand by it's return policy. They will try to nickel and dime you to death and offer you mere pennies for your purchase. I spent over $350 on the premise that they state on their website: "At BAISI,We love our customers and want you to love your purchases without the stress of being stuck with an item you don't like. We understand the difficulties of shopping online and will ensure to provide top notch service so you will always be happy shopping with us!
BAISI offers a 30-Day Return guarantee.
If you are unhappy with your purchase, please feel free to contact us for return / refund / cancel / exchange." ALL LIES!!!! They offered me $30 to keep items I absolutely hate and will never use. Money wasted and lesson learned. I have filed a dispute with PayPal hoping to get this resolved otherwise, money down the drain.

I’ve ordered several wigs from Baisiwig and I am so impressed by the speed and great service! Thank you!

I order to toppers and still have not received them. I asked for a refund and was told I can’t receive one because they have been shipped. Lie number one, then I continue to look through there page and found a picture of me and a style my stylist did and it not a topper SMFH. They are stealing other stylists work and promoting for themselves. I should have read their review first, but I thought they were legit. PLEASE DON’T BUY FROM THIS COMPANY!!!!! They don’t go by their own rules and policies. I will let my bank deal with them. YOU WILL LOSE YOUR MONEY DEALING WITH THIS COMPANY. I AM REPORTING THEM TO THE BBB AND I HOPE THEY STOP ALLOWING THEM TO DO BUSINESS IN THE UNITED STATES.

This is one of the best hair place i have ever found on the internet. The quality of their hair is top. Getting my second order right now. Amazing customer service too..

I’m in love with the Mullets she was shipped in 4 days and my life has not been the same… the style is giving fabulous when it comes to dying

Horrible. This company steals other stylists work And cannot duplicate the final product.

The customer service representative was very helpful to me. I really appreciate the quick responses and the custom discount. I will definitely order from you guys again. I have my eye on another wig on the website.

I would recommend staying away from this company at all cost. There are really good companies that stand by their products and refund policy. This one does neither. The wigs that are styled on their site does not arrive that way and when you ask for a refund they give you all types of excuses to convince you to keep it and they will refund you a lot less than what you paid. Avoid adding a return label to your order because you won’t get it. Shop else where if you value your money. If you don’t care about losing money this company is for you. I have 2 wigs that I purchase that were both awful still in the shipping bag can’t get my money back and again if you check their refund policy it states if you’re not satisfied contact them for a refund. NOT TRUE AND BUYER BEWARE

The customer service is the worst. Took forever to receive a return label that I actually paid extra money for. I was eventually able to return the item ( mind you they sent the wrong item) which is why I had to return it. Now 5 weeks later I still have yet to get a refund. I sent emails and suddenly get messages that the email no longer exists. I have sent messages to a different email and have yet to get a response. This company is not 100 percent legit and does not stand by what it says regarding returns. Save yourself the time and money.

Great customer service!

The customer service is superb. I look forward to wearing my wigs. I ordered 6 wigs. They are all so beautiful!!!!!

Just place an order for two Alopecia human hair wigs can’t wait until they come to try them out

This is my second time ordering another topper from them excited to see it and wear it i loved my first topper and received so many compliments on it. Next ima try there glue less curly hair wigs.

Great customer service rep Ashley went over and beyond to make sure I was ok. Thank you

I just received my topper and I tell you, this is the best topper you can buy, the hair is human hair and it’s very soft, curls nicely with the flat iron, will purchase another topper, no more beauty salon for me😁😁😁😁😁

Took 4ever 4 wig to come. Its trash, chopped up, sticky like gel'd already, uneven..They email bk once a day suggesting I wash, style. I DO NOT WANT this for $200! I want my $ back! I will RUIN this co on social media b4 I allow them to rob me of my $ just 2 ship me anything! Will NEVER do biz with this fraud company!!

Professionally wrapped and received in reasonable time. I appreciate order confirmation from Ashley before my order was shipped. Great job Ashley!

These people sent me a wig that look nothing like the picture I tried to return it because I ordered a return label and never received it don't order from these people because you won't get a refund. I wish I had known this before I wasted my money. This company is a rip off taking poor people money. They make the website look like it all good nothing but a scam . I'm done with any company that isn't in the United States of America. FRAUD!!!! It based in China. Don't waste your money. You Will be disappointed!!! I don't care if they get mad about my review but it's the truth. I'm just letting people know tired of wasting my money and not getting what is advertised. They will offer a compensation to keep the wig but it's not worth it. These wigs are close to two hundred dollars and should come as advertised on the website. Please beware this website is scam!!!! The address for return they sent you in invalid the post office told me it will cost more than it worth to return, you might consider you just lost money smh!!!! They are using fake models from other websites to sell the wigs to get people money. They are not the real deal they should be banned from any social media website. Please help me banned this website so other people won't be disappointed and losing money!!!!!!!! They offered me $40 to keep the wig to keep me from returning it. This is not a business website and don't believe in Customer Satisfaction at all. SCAM!!!!!! You can't even post a real review on their website if it not 5 Stars or above they won't post your review on their website. I have tried to post this same review on the website and they refused to post it. Proves these people are scammers!!!!

I purchased 3 wig and don’t none of them look like she I purchased. I literally would have to style them myself, this is complete bs. NEVER AGAIN!!!