I bought from them before checking reviews. (yes yes i know) but to be honest, they really seem like they're trying to improve their customer service. they were great at redesigning my sticker so they... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The flags are good quality which I have have before. Requested a Banner after seeing they were free for Charities and Non-Profits. We were turned down because we don’t have a charity number , but as a... See more
Company replied
Such a wide range of products. Very competitive prices with discounts for multiple units. They are happy to accept customers art work and willing to give helpful suggestions on improvements, also... See more
Company replied
I had a great experience with BannerBuzz UK. The ordering process was seamless, the customer support team was highly responsive, and my banner clips arrived right on time. The clips themselves are stu... See more
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Company details
Written by the company
Design Print Banner Ltd. (DBA: bannerbuzz.co.uk) was established with a vision to capture online retail markets. With our parent company's 20+ years of experience in the sign business and our state-of-the-art printing technology, bannerbuzz.co.uk offers wholesale prices to retail customer. We focus on quality, value and service, and are one of the larger flex-vinyl sign printers around. Using cutting-edge printing processes and World Wide Web technology, our ready infrastructure and industry experience allow us to offer high quality products at wholesale prices.
Contact info
London, United Kingdom
- 08082812761
- sales@bannerbuzz.co.uk
- www.bannerbuzz.co.uk
3.0
Average
747 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Urgent shipping is a scam and quality isnt great either...
I ordered a flag and paid £18 urgent delivery as the delivery date said Friday 12th June. My event was on the 13th June but the flag didn't arrive. After emailing customer service, they advised if the banner still hadn't arrived by the end of Monday 15th June, a shipping refund would be processed.
Without consulting me or attempting delivery, the flag got delivered to a UPS access point on Tuesday 16th June (again not chosen by me) and I was told to collect it which was not convenient at all!
Not overly impressed with the flag quality either but what I'm still waiting for is my shipping refund, and the emails have gone conveniently quiet.... please respond and refund as YOU promised!!!!
June 16, 2026
Unprompted review
Reply from Bannerbuzz
Dear Customer, We sincerely apologize for the inconvenience and disappointment caused. Kindly email us at reviews@groupbayport.com along with your order details so we can review the shipping refund request and the concerns regarding the delivery and product quality. Rest assured, our team will investigate this on priority and assist you with an appropriate resolution at the earliest.
Reply from Bannerbuzz
Hi Joanne, Thank you for your wonderful feedback! We’re delighted to hear that your banner turned out perfect and met your expectations. We truly appreciate your support and look forward to serving you again.
Very happy with the product quality and…
Very happy with the product quality and the price! Very fair and great communication
June 22, 2026
Unprompted review
Reply from Bannerbuzz
Hi Mr. Moore, Thank you for your wonderful feedback! We’re delighted to hear that you were pleased with both the product quality and pricing. It’s also great to know that our communication met your expectations. We truly appreciate your support and look forward to serving you again.
Responsive Company
Easy ordering facility, Quality production, speed of delivery.
June 22, 2026
Unprompted review
Reply from Bannerbuzz
Hi Adrian, Thank you for your valuable feedback! We’re delighted to hear that you had a smooth ordering experience and were pleased with the product quality and delivery speed. We truly appreciate your support and look forward to serving you again.
Items were not delivered
Items were not delivered in time the was paid for (over a week late) and the three items in the order were all sent to different addresses. Completely disorganised and some items still not received. Customer services were very unhelpful when trying to rectify the issue and offered no solutions.
June 12, 2026
Unprompted review
Reply from Bannerbuzz
We sincerely apologize for the inconvenience caused to you. We can see that our team has already contacted you via email regarding your concern and is actively working on your case to provide further assistance. However, we will certainly take your feedback into consideration as we continue to improve the customer experience.
Delivered exactly as ordered
Delivered exactly as ordered. Quick turnaround
June 17, 2026
Unprompted review
Reply from Bannerbuzz
We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The banner arrived just as was shown
The banner arrived just as was shown, excellent quality and service, just great.
June 13, 2026
Unprompted review
Reply from Bannerbuzz
Hi Andrew, Thank you for your wonderful feedback! We’re delighted to hear that your banner arrived exactly as expected and that you were pleased with both the quality and service. Your kind words mean a lot to us. We truly appreciate your support and look forward to serving you again!
I'm so pleased with my banner!
I'm so pleased with my banner! It looks great on the stage at my Poetry Open Mic evening. The colours are exactly as submitted in the artwork work. The website was easy to navigate. The price very reasonable and the completed banner was sent out very quickly. I am delighted and have already recommended Bannerbuzz to a friend.
June 19, 2026
Unprompted review
Reply from Bannerbuzz
Hi Isabel, Thank you so much for your wonderful feedback! We’re delighted to hear that your banner turned out exactly as expected and looked great at your Poetry Open Mic evening. It’s especially rewarding to know that the colors matched your artwork perfectly and that you found the website easy to use.
We truly appreciate your kind words, recommendation, and support. We look forward to serving you again in the future!
Avoid at all costs.
I could not recommend you avoid a company more. The whole thing feels like a scam.
Support is not in the UK, no idea if the printing is. So they can't give you answers for anything and have no knowledge.
I ordered 10 banners earlier in the week for tomorrow, I still have no idea on the status, what is going on and if they will be delivered. Terrible company to deal with, can't get anything from them.
June 16, 2026
Unprompted review
Reply from Bannerbuzz
Hi Stuart, we sincerely apologize for the inconvenience you've experienced. Kindly email us your order number and the issue details at reviews@groupbayport.com, and our team will investigate the matter and assist you with an appropriate resolution as quickly as possible.
DO NOT USE THEM! CRAPP SERVICE
DO NOT USE THEM!! It is owned by Nishant Shah of Group Bayport and the service is absolutely terrible. They take your money and cannot deliver. They hold off on refunds and now I can't get my money back until after the event. They send you to a call centre who are absolutely useless. THEY HAVE RUINED MY EVENT. DO NOT USE THEM.
June 16, 2026
Unprompted review
Reply from Bannerbuzz
Hi Janice, We sincerely apologize for your experience. As per the latest update, your order has been canceled and a full refund has been initiated.
We would also like to clarify that we do not outsource our customer support to a third-party call center. Nevertheless, we regret that the level of service you received did not meet expectations.
We understand your disappointment regarding the impact on your event and appreciate the opportunity you gave us. We wish you all the best moving forward.
Stay away materials like a net…
Stay away materials like a net curtain.also took over a week to arrive. Comes from abroad.
June 1, 2026
Unprompted review
Reply from Bannerbuzz
Hi Amira, we're sorry to hear about your experience. Please email us at reviews@groupbayport.com with your order number and a brief description of the issue so our team can investigate it and work toward a resolution as quickly as possible.
I ordered a banner and paid £18 urgent…
I ordered a banner and paid £18 urgent delivery to have it delivered on Friday 12th June. The party was on the 13th and the actual banner arrived on Monday 15th June which was simply too late. Absolutely no use after the event has happened! What an absolute waste of money. No response from emails either
June 15, 2026
Unprompted review
Reply from Bannerbuzz
Hey Katie! We sincerely apologize for the inconvenience caused. As per our records, your concern has been addressed via email and a shipping refund has been offered. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.
Do not use this company, untrustworthy
Do not use this company. I ordered express delivery which should have taken 3-4 days and my order did not arrive for my event. The day my delivery should have arrived, I received an email saying that it still had not even left INDIA. I had no idea the company was based in India which meant we had to go ahead without the backdrop. This impacted the qualities of our photos as we didnt have a nice background in the building and ultimately had a negative effect. They are not responding to my emails about a refund. Never again.
June 10, 2026
Unprompted review
Reply from Bannerbuzz
Hi Natalie, We sincerely apologize for your experience and the inconvenience caused. As per the latest update, we have initiated a refund request for the order. We regret that the backdrop did not arrive in time for your event and appreciate your patience while the refund is being processed.
Good customer service.
Good customer service.
I paid for the proof check as I’m new to this. It paid off as I needed much larger files than I thought.
Bannerbuzz held my hand through this.
My customer is delighted with the signs on aluminium that were delivered.
June 12, 2026
Unprompted review
Reply from Bannerbuzz
Hi Simone, thank you for your wonderful feedback. We're delighted to hear that our team was able to guide you through the proof check process and help ensure everything was prepared correctly. It's especially rewarding to know that your customer is delighted with the aluminium signs. We truly appreciate your support and look forward to assisting you again in the future.
Horrific delivery experience - not arrived
I ordered a feather flag spike, so not a custom order and something that DID NOT require printing on 3rd June.
I still have not received the order despite the high fees for delivery. I wish for this order to be refunded so I can order this item through a proper UK company.
They are not a UK based company, they just have a ghost office in London. No one ever picks up on the number for the orders team, only the sales team pick up the phone and they say they can't help you with your order.
I need a full refund!
June 15, 2026
Unprompted review
Reply from Bannerbuzz
Hi Kieran, thank you for bringing this to our attention. We apologize for the inconvenience caused. Your issue has been escalated to the relevant team, and we will get back to you with an update as soon as possible. We appreciate your patience and understanding while we work to resolve this matter.
A straightforward process from start to…
A straightforward process from start to finish with helpful folk responding quickly to enquiries.
May 22, 2026
Unprompted review
Reply from Bannerbuzz
We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Absolutely superb
Absolutely superb - multiple artwork checks were made, delivery was sooner than expected and the banner is top quality, excellent print quality and material. Will 100% be using again.
June 10, 2026
Unprompted review
Reply from Bannerbuzz
Hey Penny! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Reply from Bannerbuzz
Hey Sam! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Absolutely brilliant
Absolutely brilliant
Surprised by the facility of the process and the result of the banners produced was excellent, and on top of that the service was extremely quick from order to delivery!
June 5, 2026
Unprompted review
Reply from Bannerbuzz
Hi Iain, Thank you for your fantastic feedback! We're thrilled to hear that you found the process easy and convenient and that the banners exceeded your expectations. It's wonderful to know that the quality, service, and quick turnaround from order to delivery all contributed to a great experience. We truly appreciate your support and look forward to serving you again in the future!
terrible company do not use !!!!!!!
terrible company do not use !!!!!!!
this company acts as a uk company yet all deliveries come from India. we selected delivery to be on the 9th June. also paid £25 for the delivery.
shock it hasnt turned up. called customer services to be told I have to wait till the 16th the refuse the package then when they get it back they will refund me.
terrible company and are just robbing people.
point blank refused to give me a refund.
DO NOT USE !!!!
June 10, 2026
Unprompted review
Reply from Bannerbuzz
Hi Calum, We sincerely apologize for your experience. As per the latest update, we have initiated a refund request for the order. Once approved, the refund will be processed within 2 business days and may take up to 7 business days to reflect in your account, depending on your financial institution's processing timelines.
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