Bar Stool Centre Reviews 

159
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the items are well-made, comfortable, and look exactly like the pictures online. Many buyers also note the straightforward assembly process and find the items sturdy for everyday use. Purchasers often appreciate the helpful assistance provided by the team when choosing products. Some reviewers were not happy with lengthy delivery delays and extended wait times for their purchases. People also mentioned struggling with poor communication and getting little help when asking for tracking updates. A few individuals additionally encountered issues with missing components or damaged items upon arrival.

What people talk about most

Product

Consumers find product to be a mixed experience, as while some reviewers praised good quality items, easy... See more

Delivery service

Users describe ambiguous interactions with delivery service, as some reviewers experience extremely slow... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as some reviewers praise responsive... See more

Quality

People report positive experiences with quality, expressing satisfaction with sturdy, well-made items that... See more

Order

Clients share ambiguous opinions on order experiences, as some reviewers highlighted quick shipping,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The delivery took over 2.5mths and no one replied to my email enquires. Eventually received and very happy with firepit purchase. However, one of the tiles was broken, so now trying to resolve that is... See more

Rated 4 out of 5 stars

Very happy and impressed with the quality of the barstools ordered. We were told on ordering that this was a very busy time and to expect a delay in the usual delivery time of up to a month. Had a ver... See more


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 18642972209

  1. Bar Stool Supplier

Written by the company

Welcome to Bar Stool Centre – Australia's premier destination for affordable bar stools. Dive into our curated collection where style meets value, ensuring you find the perfect seating solution tailored to your taste and budget. Discover quality craftsmanship and unparalleled selection right here at your fingertips.


Contact info

3.7

Average

TrustScore 3.5 out of 5

159 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically takes over 1 month to reply

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3.7

All reviews

(159)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Long delivery but good quality

Ordered a set of barstools and they took over 2 weeks to arrive. Quality was fine though, just not very timely in their delivery

February 1, 2026
Unprompted review
Bar Stool Centre logo

Reply from Bar Stool Centre

Hi Aletha,

Thank you so much for your support and for taking the time to leave your feedback.

We’re really pleased to hear you were happy with the quality of your bar stools, but we’re sorry the delivery took a little longer than expected. We completely understand how frustrating that can be when you’re waiting for your order to arrive.

For future orders, we do also offer a Priority Processing service at checkout for customers who would like their order moved through our system faster where available.

We truly appreciate you shopping with us, Aletha, and we’d love the opportunity to serve you again for any future furniture or seating needs.

Warm regards,
Sophie
Bar Stool Centre Team

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Rated 1 out of 5 stars

Be prepared to wait...and wait.

They stated 7 - 14 day delivery and after 14 days responded to my query by telling me they were busy and it could take up to 14 days before despatched. Shockingly inept and most unsatisfactory.

February 5, 2026
Unprompted review
Bar Stool Centre logo

Reply from Bar Stool Centre

Hi Stella,

Thank you for taking the time to share your feedback.

We’re really sorry for the frustration caused here, and we’ll absolutely own this one. The start of 2026 was an extremely and unexpectedly busy period for us, and while that explains some of the delay, it doesn’t excuse the experience feeling unclear or disappointing.

You’re right to expect better communication around delivery and dispatch timeframes, especially when you’ve already been waiting. We genuinely apologise that we didn’t make this smoother for you.

I’d really like the chance to make this right. We’ve had the pleasure of serving a number of customers named Stella, so I just need an order number or surname so I can locate your order and personally reach out.

Thank you again for your feedback. We truly appreciate the opportunity to improve, and I’d love the chance to help turn this around for you.

Warm regards,
Sophie
Bar Stool Centre Team

Rated 5 out of 5 stars

Good value, quality furniture and excellent customer service

What I saw on the internet is what was delivered- a sofa bed that was good quality, well made, correct colour, and simple design.
It is straight forward to put together too, with easy-to-follow directions
Clariza at Support was easy to deal with and very responsive and ensured it was delivered before the day it was required
I would shop there again. It was a pleasant surprise to get exactly what I expected, as this is the first time I have purchased furniture over the internet.

February 4, 2026
Unprompted review
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Reply from Bar Stool Centre

Hi Wendy,

Thank you so much for your wonderful review and for taking the time to share your experience.

We’re so pleased to hear your sofa bed arrived exactly as expected, with the right colour, quality, design and easy assembly. We completely understand that buying furniture online for the first time can feel like a bit of a leap, so it’s lovely to know we were able to make the experience a positive one for you.

We’ll also be sure to pass your kind words on to Clariza. She’ll be so happy to hear that her support helped ensure everything arrived before you needed it.

Thanks again for choosing Bar Stool Centre, Wendy. We truly appreciate your support and would love to serve you again anytime.

Warm regards,
Sophie
Bar Stool Centre Team

Rated 5 out of 5 stars

One happy customer

Absolute fantastic company to deal with, great range of products to select from and fast delivery. Super easy to put together and stools look superb. I will definitely be ordering again and cannot recommend this company enough

November 27, 2025
Unprompted review
Bar Stool Centre logo

Reply from Bar Stool Centre

Hi there,

Thank you so much for your amazing review.

We’re so pleased to hear you had such a great experience with us and that your new stools were easy to put together and look superb in your space.

It means a lot to know you loved our range, delivery, and overall service. We truly appreciate your recommendation and would love to serve you again when you’re ready for your next order.

Warm regards,
Sophie
Bar Stool Centre Team

Rated 4 out of 5 stars

Outdoor dining

Great product easy to use website

November 11, 2025
Unprompted review
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Reply from Bar Stool Centre

Hi Pamela,

Thank you so much for your lovely review.

We’re so pleased to hear you’re happy with your outdoor dining product and found our website easy to use. That’s exactly the kind of smooth shopping experience we want our customers to have.

We truly appreciate your support and would love to serve you again for any future furniture needs.

Warm regards,
Sophie
Bar Stool Centre Team

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Rated 5 out of 5 stars

Great range

Great range, fast delivery, easy assembly and look fabulous at our kitchen bench.

November 11, 2025
Unprompted review
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Reply from Bar Stool Centre

Hi Ian,

Thank you so much for your fantastic review.

We’re so pleased to hear you loved our range and that your new stools arrived quickly, were easy to assemble, and look fabulous at your kitchen bench.

We truly appreciate your support and would love to serve you again for any future furniture or seating needs.

Warm regards,
Sophie
Bar Stool Centre Team

Rated 5 out of 5 stars

I can honestly say this about my…

I can honestly say this about my purchasing experience on line with this company, and I do quite a lot on line.. I ordered a cafe set , it was the best price on the market.. I had free delivery and the set arrived very quickly, Ive been impressed by this company. I will definitely use them again in the future.

November 5, 2025
Unprompted review
Bar Stool Centre logo

Reply from Bar Stool Centre

Hi Lillian,

Wow, thank you so much for such a lovely review.

We’re so pleased to hear you had such a great online shopping experience with us, especially as someone who shops online often. It’s wonderful to know your café set was great value, arrived quickly, and that our free delivery made the experience even better.

We truly appreciate your support and kind words. We’d absolutely love to serve you again whenever you’re ready for your next order.

Warm regards,
Sophie
Bar Stool Centre Team

Rated 5 out of 5 stars

My google search for the perfect bar stool lead me to the Bar Stool Centre!!

I came across the Bar Stool Centre in my search for bar stools. They were by far the best value compared to their competitors. The bar stools I bought were a fantastic price, came with free shipping and very easy for me to put together by myself. I get lots of comments on how lovely and comfortable my stools are. The customer service team was also very responsive to any questions I had. Overall, it was a very positive shopping experience and I love my bar stools. I highly recommend the Bar Stool Centre.

October 3, 2025
Unprompted review
Bar Stool Centre logo

Reply from Bar Stool Centre

Hi Nikole,

Thank you so much for such a wonderful review.

We’re so pleased your Google search led you to us, and even happier to hear you love your new bar stools. It’s fantastic to know they were great value, easy to put together, comfortable, and already getting plenty of lovely comments.

We’re also glad our customer service team could help with your questions along the way. We truly appreciate your support and recommendation, and we’d love to serve you again for any future furniture or seating needs.

Warm regards,
Sophie
Bar Stool Centre Team

Rated 5 out of 5 stars

Great service highly recommended

It was a pleasure to deal with Bar Stool Centre.
Professional, prompt response to an email query, accurate tracking information, and delivery within the advised period. I would recommend this service highly.

October 31, 2025
Unprompted review
Bar Stool Centre logo

Reply from Bar Stool Centre

Hi Terry,

Thank you so much for your fantastic review and recommendation.

We’re so pleased to hear you had a smooth experience with our team, from the prompt email support through to tracking and delivery within the advised timeframe.

We truly appreciate your support and would love to serve you again for any future furniture or seating needs.

Warm regards,
Sophie
Bar Stool Centre Team

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Rated 5 out of 5 stars

So impressed with quality

So impressed with quality, price and quick free delivery, do yourself a favour and check out their range

October 9, 2025
Unprompted review
Bar Stool Centre logo

Reply from Bar Stool Centre

Hi Helen,

Thank you so much for your wonderful review.

We’re so pleased to hear you were impressed with the quality, pricing, and quick free delivery. That’s exactly what we aim to offer, great furniture, fair prices, and a smooth shopping experience from start to finish.

We truly appreciate your kind recommendation and would love to serve you again for any future furniture or seating needs.

Warm regards,
Sophie
Bar Stool Centre Team

Rated 5 out of 5 stars

"Quality Product, Exceptional shopping experience"

Exceptional customer service from the start (thank you Clariza). Received the Bar stools in good time - easy to assemble - look fantastic - quality furnishings at a great price!

October 22, 2025
Unprompted review
Bar Stool Centre logo

Reply from Bar Stool Centre

Hi Matthew,

Thank you so much for your fantastic review.

We’re so pleased to hear you had such a great experience from start to finish, and we’ll be sure to pass your kind words on to Clariza.

It’s wonderful to know your new bar stools arrived in good time, were easy to assemble, and look fantastic in your space. We truly appreciate your support and would love to serve you again for any future furniture or seating needs.

Warm regards,
Sophie
Bar Stool Centre Team

Rated 5 out of 5 stars

Was happy with the pricing and the…

Was happy with the pricing and the quality. Also very happy with the quick delivery too my rural property out on a farm well out of the closest town.

Would purchase from them again

October 6, 2025
Unprompted review
Bar Stool Centre logo

Reply from Bar Stool Centre

Hi Ashley,

Thank you so much for your wonderful review.

We’re so pleased to hear you were happy with the pricing, quality and quick delivery, especially out to your rural property. It’s always great to know we could get your order to you smoothly, even well outside the closest town.

We truly appreciate your support and would love to serve you again for any future furniture or seating needs.

Warm regards,
Sophie
Bar Stool Centre Team

Rated 3 out of 5 stars

Purchase of Hall table

Be upfront about the delivery process. Product advertised as free delivery, then after payment made was advised of extra charges relating to delivery timeframes. Be more prompt with advice on estimated delivery. Was not given an expected delivery date after 3 weeks and I had to contact company to obtain delivery information.
Very happy with product when received. Package was excellent, no risk of damage.
Name does not adequately describe your product range.

October 16, 2025
Unprompted review
Bar Stool Centre logo

Reply from Bar Stool Centre

Hi Barb,

Thank you so much for taking the time to share your feedback.

We’re really pleased to hear you were very happy with your hall table once it arrived, and that it was packaged well with no risk of damage. That’s exactly what we want for every order.

We’re sorry the delivery communication wasn’t as clear or prompt as it should have been. While we do offer free delivery on many products and locations, some delivery upgrades or timeframe-related options can vary depending on the item, courier and postcode. That said, we completely understand your point and we’re always working to make our delivery information clearer before and after purchase.

And yes, you’re absolutely right about the name. We may have started with bar stools, but we’ve definitely grown well beyond them now. Hall tables, dining chairs, outdoor furniture and plenty more have snuck into the family.

Thanks again for your support, Barb. We truly appreciate your order and would love the opportunity to serve you again for any future furniture needs.

Warm regards,
Sophie
Bar Stool Centre Team

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Rated 5 out of 5 stars

Customer Service Excellence.

I ordered too many items by mistake. When I was arranging to return the unwanted items, Jona from the customer service team was absolutely fantastic.
I was was provided with clear instructions and options and refunds were arranged quickly. Throughout the process communication was excellent and the entire experience was painless.

October 1, 2025
Unprompted review
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Rated 3 out of 5 stars

Missing some key comforts

We got a great deal on the Rocking Recliner Chair 360 Swivel Massage Heated Reclining Chair. The cost and delivery were great.
Although the chair is as advertised I wouldn't have bought in store having sat in it. The arm rests are too low and there is no lumbar support. I bought this as a maternity feeding chair but will have to pad the space with pillows for it to function the way I need it to.

September 23, 2025
Unprompted review

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