Base London Reviews 4,347

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Really good service! Quick delivery, nice polite women on customer service phone which quickly located the problem and sort it out. Shoes are really good quality and now I am not surprised why they... See more

Rated 5 out of 5 stars

I bought a pair of shoes from Base London and I’ve been blown away by the quality. The shoes are incredibly comfortable — perfect for someone like me who works in a corporate environment and comm... See more

Rated 1 out of 5 stars

Ordered shoes for funeral & paid extra for quick delivery 🚚 shoes never turned up & was told delivered. I was sent screenshot from base London of delivery 🚚 it was a red brick 🧱 my house is pure gr... See more

Rated 5 out of 5 stars

I bought 4 pairs of shoes recently from Base London. I am satisfied with my purchases. Although my first two pairs purchase was wrong sizes. Then, I contacted them and got a replacement with no extr... See more

Company details

  1. Shoe Store

Written by the company

Since 1995 Base London's mission has been to provide top quality footwear for every occasion to guys interested in looking good and living life to the full. We take pride in offering stylish, genuine leather footwear with super fast delivery and free UK returns, and hopefully you can tell from the thousands of 5 star reviews that Base London is a brand you can trust to deliver on its promise.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Worth buying

Great boots will continue to buy from this company. No issues with the boots. Look good, feels good and price is good.

November 10, 2023
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Rated 5 out of 5 stars

five star customer serviced

The shoes I ordered, had a bit of quality issue. Reported this to the customer services, who promptly refunded the full amount without any fuss or inconvenience. So I am giving 5 stars for the excellent customer services. Thanks.

November 10, 2023
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Rated 5 out of 5 stars

New Boots.

Ordered 2 pairs of boots but one had to be returned due to disliking feel at ankle. Me not used to that type of boot. Barcode for postage supplied by Base London email worked excellent.
Only problem was Post Office tracking not very good.

November 8, 2023

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