Bathroom2u.com Reviews 691

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered bath and basin sagittarius butler taps. Received confirmation email staight away and next day email to confirm my delivery date, which was two days later, with option to change if not suitabl... See more

Company replied

Rated 5 out of 5 stars

After getting burned with another bathroom company I went to Bathroom2u.com and couldn't have been more different. Pleasant , helpfully, honest, just couldn't do enough to help. Quick efficient... See more

Company replied

Rated 5 out of 5 stars

I placed the order, swifty received a receipt and was regularly updated by email and text as to when delivery was to occur. Delivery arrived on time and in perfect order. It was left with a neighbou... See more

Rated 5 out of 5 stars

What fantastic service. The lady who took my order first thing in the morning was knowledgeable, polite, helpful and cheerful. Particularly given the early hour and the fact she wasn't answering the p... See more

Company replied

Company details

  1. Bathroom Remodeler
  2. Plumber

Information provided by various external sources

Bathroom2u.com is an independent internet company established in 2004, selling Wetrooms, Shower, Taps, Baths, Shower Doors, Radiators, Mirrors, Bathroom Cabinets. We have trained staff in all of our manufacturers products, ensuring that we can match your requirements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

691 reviews

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Rated 5 out of 5 stars

Absolutely fantastic

Can't say a bad word. Product was great at a great price, and the delivery was really quick too. The perfect company to deal with. Thank you!

November 3, 2013
Unprompted review
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Rated 5 out of 5 stars

Excellent service.

This is the first time I have purchased from Bathroom2u, and I found the whole experience very good as I was seeking a second toilet exactly the same as already installed. The previous supplier no longer stocked it, but the member of staff I spoke to took my order, went away and phoned me within 30 minutes with the complete package I wanted. Couldn't ask for anything more. Price was competative, delivery excellent and within the alloted time slot given to me. I would recommend Bathroom2u to anyone.

October 22, 2013
Unprompted review
Rated 5 out of 5 stars

Unbelievably Rapid Delivery

After our toilet cistern packed in, I scoured the internet for a suitable replacement.
I found, and ordered one from Bathroom2u,com. It was 3.15pm on a Monday afternoon and I fully expected to be flushing the loo by pouring buckets of water down for most of that week.
The following morning, just after 9am, my new cistern was delivered. I was up and running again before lunch!
I will definitely order again from this company, without hesitation!

October 22, 2013
Unprompted review
Rated 5 out of 5 stars

Easy, swift, as advertised!

I found it easy to order the Grohe Rainshower and elbow outlet from bathroom2u which was good value for money and the delivery arrived within the advertised time. Good stuff!

October 21, 2013
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Rated 5 out of 5 stars

Easy to use site, good price and fast delivery

Purchased a towel rail. Very good quality at a competitive price. Website very easy to use to allow the comparison of products. Delivery options offered, and updates on order status provided by email. Very impressed and will use again.

October 14, 2013
Unprompted review
Rated 5 out of 5 stars

Easy to order, value for money and reliable

I have order a few things from Bathrooms2u and find the website easy to you. They offer great value for money with swift and efficient delivery.

I have no problems recommending Bathroom2u to all my friends and colleagues.

A Happy customer

Andy

October 1, 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Hi Andy,

Thank you for your comments and review.

Tim.

Rated 5 out of 5 stars

Absolutely spot on!

What fantastic service. The lady who took my order first thing in the morning was knowledgeable, polite, helpful and cheerful. Particularly given the early hour and the fact she wasn't answering the phone from her bed! The delivery arrived the very next day at the exact time the courier had informed us and we installed it the same day. Everything was present and correct, there was no damage to packaging or the item we ordered and I wouldn't hesitate to use this company time and time again. I just wish I had found them ages ago!

September 30, 2013
Unprompted review
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Reply from Bathroom2u.com

Hello Mrs Denby,

Thank you for your review and comments, pleased everything went smoothly and arrived on time.

Tim.

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Rated 5 out of 5 stars

Excellent

The best internet price for my item and delivered very quickly, What more could I expect ?

September 29, 2013
Unprompted review
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Reply from Bathroom2u.com

Hello,

Thanks you for your comments and review.

Tim.

Rated 5 out of 5 stars

FIRST RATE

ORDERED ONE DAY DELIVERED THE NEXT. BEST PRICE I COULD FIND COUPLED WITH EXCELLANT SERVICE.

September 26, 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Hi Keith,

Please everything arrived quickly and safely, thank you for your review and comments.

Tim.

Rated 3 out of 5 stars

Slick website, good early communication, but the order hasn't been fulfilled

I ordered bathroom fittings on line on 14-9-13 & received automatic emails acknowledging my order & advising they had been dispatched: I subsequently rec'd emails from DPD on the 16-9-13 & 17-9-13 informing me the items were to delivered the following working day: Since then only the item detailed in the email of 16-9-13 has been rec'd: I've since contacted DPD but they advise they are awaiting the second part of the order from Bathroom2U:
I've today contacted Bathroom2U asking them to look into the matter as the delay on the second part of the order is now causing a big delay & costing me money on a daily basis:

September 24, 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Hello David,

Firstly thank your for your comments and review, having looking in to this there had been a dispatch issue on our side. I believe everything has been resolved now, if you have any other questions please do not hesitate to contact us.

Thanks, Tim.

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Rated 5 out of 5 stars

excellent service and fast delivery

I would def recommend bathrooms2u. We ordered a lakes shower cubicle and tray which was delivered within a few days with no hassle.

September 19, 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Hi Mihir

Thank you for your comments and review regarding your lakes shower door.

Tim.

Rated 5 out of 5 stars

Trust bathroom2u for excellent service with good prices including delivery

Bathroom2u offer a great range if products well described on their excellent web site. Prices are good including delivery and ordering procedure straightforward. The delivery service used is second to none achieving next day delivery. Don't need to look at other suppliers when you know about bathroom2u.

September 18, 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Hello Michael,

Thanks for your review and comments, please you where happy with the service, always great to hear.

Tim.

Rated 1 out of 5 stars

Poor delivery service

Did not arrive when stated ' lost in delivery' almost a week late in arriving. Plumber still had to be paid

September 16, 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Hello Rhona,

Having passed this up to the management to investigate we can confirm that your item was delivered within 2 days of the item leaving us as detailed in the POD.

If you have any further questions please do not hesitate to contact us.

Thanks, Tim.

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Rated 5 out of 5 stars

Excellent Products, Good Customer Service

Bathrooms 2u provided a very good customer service and were very helpful.

Product of very high quality and arrived on time.

September 14, 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Hello,

Thank you for the review and comments, please everything arrived safely and on time.

Tim.

Rated 5 out of 5 stars

Brilliant arrived very fast just as stated.

We received great service from Bathroom2u.com if you need any parts they are a good site to use, our Combi-mate arrived in two days so we only had to manage without hot water for two days.

September 13, 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Hi Phil,

Thanks for the review and comments.

Tim.

Rated 3 out of 5 stars

BAD & GOOD

MY ORDER CAME IN GOOD TIME AND PRICE WAS VERY GOOD, BUT MY ORDER
WAS FROM SOMEONE HOW HAD RETURNED IT BACK AS THE PACKING WAS OF
ALL TYPES, ONE OF THE HOT AND COLD CAPS WAS MISSING, SO HAD NOT BEEN CHECKED. PHONE CUSTOMER SERVICE, LADY VERY ABRUPT BUT SENT
A SET OF HOT & COLD CAPS VERY QUICKLY.

September 13, 2013
Unprompted review
Bathroom2u.com logo

Reply from Bathroom2u.com

Hello James,

Thank you for your review and comments, I can only apologise that your taps have not arrived in good condition, I can confirm that we most definitely do not send out returns or used items and as a Deva Platinum partner we would certainly not expect the goods to arrive in this condition. If you would like us to change these please feel free to contact us and we can arrange this for you.

Thanks, Tim.

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