Bathrooms365 Reviews 

59
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Unable to leave zero stars or I would have AVOID THIS COMPANY AT ALL COSTS On 8th March 2024, I ordered a basin and pedestal online as the item showed as in stock. I called the following day to enqu... See more

Rated 1 out of 5 stars

Just tried to order an expensive towel rail but decided to ring first to check delivery options. Firstly the woman couldn't understand me because she was foreign ( I don't have an accent), then she in... See more

Rated 1 out of 5 stars

Truly appalling. I ordered a shower surround and paid extra for next day delivery. The item arrived incomplete, missing the top and bottom runners. The call centre was closed despite showing as open o... See more

Rated 1 out of 5 stars

Completely useless company AVOID. Item listed as in stock, have chased repeatedly - takes about 5 emails for them to actually reply and when they do they give no delivery dates or confirmations of wha... See more

Company details

  1. Bathroom Remodeler
  2. Furniture Store
  3. Boiler and Heating Service
  4. Plumber

Information provided by various external sources

At Bathrooms 365, we wish to offer our buyers only the best in every area, and therefore, our website displays exciting and original designs, styles, and budgets, giving you limitless possibilities for grooming your bathroom. All products sold on our site are manufactured by some of the world’s leading bathroom manufacturers. What’s more, we offer unbelievable value for money.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

59 reviews

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1.3

All reviews

(59)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice tap

Well designed attractive tap. Fast delivery service

October 15, 2018
Unprompted review
Bathrooms365 logo

Reply from Bathrooms365

Good Morning,

Thank you for leaving a wonderful feedback on our products and our delivery service.

We look forward to seeing you again soon, thanks for leaving a review :)

Regards
Bathrooms365

Rated 5 out of 5 stars

Very good service

October 13, 2018
Unprompted review
Bathrooms365 logo

Reply from Bathrooms365

Thanks for leaving a review Mrs Yasmeen,

We're glad to hear that you're happy with our service.

Regards
Bathrooms365

Rated 5 out of 5 stars

It's what it says on the tin

The tap I ordered was a good price and just what I wanted. it was delivered quickly and on time. No issues with the company and would use again

September 19, 2018
Unprompted review
Bathrooms365 logo

Reply from Bathrooms365

Hi Rosamundi,

Thank you for your feedback. We're glad to hear that you are happy with your purchase and that the item was received quickly.

We look forward to seeing you again soon.

Regards
Bathrooms365

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Rated 1 out of 5 stars

Amateur business, wasting people's time. Go elsewhere for service and stock.

Will take your order even if they do not have the item in stock.

You will not heard from them until you chase the matter and even then it will take days for them to respond with a pretty useless "we will check with the warehouse and let you know" response - which of course they do not do.

Their telephone number gets answered by QS supplies who say they are a sister company and cannot help you.

An amateur business, wasting people's time. Go elsewhere. Good customer service isn't that hard to find these days.

November 20, 2017
Unprompted review
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Rated 1 out of 5 stars

Poor Quality Control - Do Not Use This Company

I was told my Shower Cubicle would be delivered by midday - it did not arrive until 4pm. The packaging was the worst for ware and the driver would not let me check it saying he could not wait... as predicted when my bathroom fitter came to install it the cubicle was damage. I could not get hold of the company by phone so I sent an email - I was then asked to send a photo which I did.

Then I was given 2 options:

1) They arrange a collection for the item. Once they receive the item back they can dispatch a replacement.

2) I can make a payment for a replacement. Once I receive the item I can email them and they can organise for a collection and will process a full refund.

When you have fitters on-site neither of these options was acceptable - I wanted a refund imediately so that I could purchase this item locally and the bathroom fitters could get on and finish my bathroom, then they could come and collect the cubicle they clearly sent out knowing it was damaged as I do not believe the delivery driver caused the damage as his vehicle was loaded for him and I helped him unload it.

Do not be lured in by their price - it's not worth the hassle and it will cost you more in the long run.

August 22, 2017
Unprompted review
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Rated 1 out of 5 stars

Poor communication from bathrooms365

Poor communication from bathrooms365! Bought a bathroom mirror online to be told it's out of stock and don't know when it will be back in. 5 days so far and still haven't had my money back. They keep telling me it's with the cancellation team. If buying from them check if the item is in stock first as this is not displayed online. Quick enough to take my money but taking forever to refund! Tried to find the CEO Shaf Member email address but it's not listed. Very poor communication and staff very unhelpful and unfriendly when you speak to them over the phone. Emails are automated responses too. Bet I'll get the same response to this message to!

August 11, 2017
Unprompted review
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Rated 5 out of 5 stars

Great Products at Low Prices

Always great prompt service from Bathrooms 365 bought my bathroom and cloakroom suites from here very happy. Great products at low prices. Had an issue with a slow flushing toilet and the customer service was great, replacement pan sent out very quickly and no need to return the faulty pan. Will continue to use in the future.

March 21, 2017
Unprompted review
Rated 1 out of 5 stars

Bauhaus mirror

Item turned up as described, could hear a rattling inside and opened it up to find one of the bulbs broken, sent a picture as instructed from there customer care so we would be provided with a replacement bulb, then emailed with where we could buy a replacement bulb!

November 29, 2016
Unprompted review

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