I booked the taxi for my elderly in laws who told me Roshan was polite and very helpful. He helped them with heavy baggage and arrived earlier than our requested time when we called because their flig... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Our driver provided excellent service. Our luggage was delayed for almost an hour, but we were able to text with our driver who assured us that he would be waiting for us. He was a skilled, careful... See more
Another excellent service from BA transfer. Friendly driver, clean vehicle. They keep track of your flight status & stay close contact with you on where you are about for efficient pick up.
I have used BA transfers for a number of years now and have found them to be excellent. Simple and straightforward to book and you are provided with details of your driver and a contact well in advanc... See more
Company details
Information provided by various external sources
Batransfer.com was established in 2005, with specially trained professional drivers and large vehicle fleet equipped with latest satellite navigation system. We are also reputed in the industry for good customer service, which pays attention to ensure every individual customer' satisfaction. England Transfers has won lphca (London - Licensed private hire car association) five star award continuously since 2005, see lphca.co.uk member name Airport Only.
Contact info
Unit 1\D, 142 Johnson Street,, UB2 5FD, Southall,, United Kingdom
- +44 208 900 2299
- contactus@batransfer.com
- www.batransfer.com
4.6
Excellent
1K reviews
Replied to 20% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and friendly drivers.
December 17, 2024
Reply from Batransfer
Thank you so much for supporting us with a five-star review.
We are so glad to hear we have been providing you a service that is off exceptional standards.
We hope to see you again in the near future.
Reply from Batransfer
We thank you for sharing your positive experience.
We pride ourselves on providing you a service that is off exceptional standards.
We hope to see you again in the near future.
Have a wonderful day.
Reply from Batransfer
Thank you for such a fantastic review.
We are overjoyed to hear that we have exceeded your expectations and we will make sure same in the future.
always good service
December 14, 2024
Reply from Batransfer
We thank you for sharing your positive experience.
We are grateful for your business with us and hope to see you soon.
Great service!
December 10, 2024
Reply from Batransfer
Thank you so much for supporting us with a five-star review.
We are so happy you had a good experience with our service.
We hope to see you again in the near future.
Have a wonderful day.
Despite clear instructions nobody met…
Despite I had some issues with meeting taxi driver in airport it was successfully resolved and the apologies brought by the company. I will use the company services again in the future.
October 14, 2024
Unprompted review
Reply from Batransfer
Thank you so much for supporting us with a four-star review.
We are so glad to hear we have been providing you a service that is off exceptional standards.
We hope to see you again in the near future.
Have a wonderful day.
Driver arrived right on time
Driver arrived right on time. I didn’t have cell service once we got off the cruise so the company sent me the driver’s name and picture, and a description and tag number for the van.
Driver was very courteous and friendly, got us to Heathrow in time to make our flight. Thanks to Mr Arumugan!
July 27, 2024
Unprompted review
Reply from Batransfer
Thank you so much for sharing your positive experience with Arumugan.
We are so happy you had a good experience with our service.
We hope to see you again in the near future.
Driver Guljeet wasn't professional at…
Driver Guljeet wasn't professional at all. He called me before the pick up time and said he is lost. Arrived without car seat which we booked , when we asked for the car seat he said we can book elsewhere, and the worst thing he was rude, he question me if I have the money for payment and asked payment upfront before leaving for airport, I used this company for years and I was happy customer until now, but like driver Guljeet said... I can book elsewhere and I will...
June 26, 2024
Unprompted review
Reply from Batransfer
We’re disappointed to hear about your negative experience. Please know that this isn’t the usual standard of our service and we always aim to deliver what we commit. To make things right and show you our commitment to providing the best customer experience, please contact us at contactus@batransfer.com.
100% reliable
100% reliable. Details of driver and vehicle sent a day before travel. No hidden costs. Great service.
January 21, 2024
Reply from Batransfer
Thank you for leaving us a review.
We are delighted to hear we have been providing you a service that is off exceptional standards. It’s always a pleasure, encountering pleasant reviews as such.
We hope to see you again in the near future.
Driver was waiting for us when we…
Driver was waiting for us when we arrived at Gatwick Airport. Great service. Very helpful and polite
December 22, 2023
A stress free ride through busy London .
The car arrived on time following a call from the driver, Mohamed, and was as ordered. Mohamed greeted us warmly, helped with our luggage and made us comfortable.
His standard of driving was best described as professional and we had a safe and pleasant 2 hour drive.
Thank you
December 22, 2023
Driver was patient as we had a delay…
Driver was patient as we had a delay and friendly
December 22, 2023
Very punctual and friendly driver
Very punctual and friendly driver. We had a smooth journey to the Airport,would definitely recommend to my family and friends 👍.
December 21, 2023
Great service
December 22, 2023
Reliable
Reliable, good value, friendly driver, good communication. Everything you need.
December 22, 2023
They managed to find us another driver…
They managed to find us another driver to pick us up after the first driver was a no show as our flight came in early. We called the reservation team to let them we landed early even though they should have been monitoring the flight since they had this information. Unfortunately the original driver did not monitor this and did not come even though we waited 45 minutes. We got another driver when we threatened to cancel the reservation after waiting 50 minutes.
December 22, 2023
very good service
December 22, 2023
Great service
Good service. Punctual. Would recommend BA transfers to anyone looking for reliable airport transfers.
December 21, 2023
Driver was on time and communicated…
Driver was on time and communicated well before he found me.
December 21, 2023
Extremely disappointed!! 😡
Extremely disappointed.
Booked an executive car, because the boot of the car did not close for a mere 1cm due to the suitcase the driver refused to take us. What a joke !!!!
I called the office and the lady on the call was extremely rude and aggressive tone. And they will not refund my money - DO NOT USE THIS Company!!
The driver was also early 12:00 - o told him he is early and started saying the time when ot was not - you think it’s cheaper but they are not reliable and then make excuses that it’s your fault - I have travelled with other companies but never this service.
December 1, 2023
Unprompted review
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