BAUNAT Reviews 

Responsive service and quick action.

What’s not to love with Baunat’s beautiful pieces! My second purchase this year and I feel that it’s not going to be the last one again :) Many thanks to Giulia who made these purchases easy, she is very helpful with very good communication throughout. To all the staff who facilitated my purchases including emails, a huge THANK YOU from the USA!!

Where do I start! I had mistakenly booked an appointment for another branch entirely and upon arrival Giulia at the Paris showroom was soo positively proactive and tried to fit us into a small window she had during her numerous appointments on that day. Her explanation, presentation, knowledge and charm was an absolute delight to encounter. Once i decided on the ring of choice for my fiance the process to produce the ring was right on the money. It looked even way more stunning in real life. Baunat have gained a client in me forever and Giulia has a lot do with that. See you next year for the upgrade 😎

super good experience with showroom and delievery. had an update of the diamond quality

Beautiful jewelry and best price for the value and design on the market for sure. I visited a showroom but made the decision afterwards and did everything virtually, my contact Giulia was extremely helpful and patient, always on top of things and responsive. Cant be more happy about my choice!!

The flexibility to have a video call and show me examples as well as with photos was great. The openess on the timing to have the ring ready gave me a chance to plan better.

I highly recommend it! The communication was excellent throughout process. Qualitiy of the ring is really good!

Usually I am skeptic but with BAUNAT everything was smooth, responded to all my questions and delivery was as planned.

Prompt response. Order status frequently updated and delivery service is excellent

Excellent support by the various competent and available services, respect for deadlines, quality of products

I recently purchased a diamond ring from the brand and my shopping experience was exceptional. The customer service was outstanding - prompt and knowledgeable responses to my queries made me feel valued. The whole order process was processed quickly and I was informed all the way till I picked up the beautiful diamond ring. Overall, I highly recommend Baunat for anyone looking for exquisite diamond jewelry.

The customer service was exceptional. With just one visit, they helped me choose a stunning piece of jewelry. They took the time to show me numerous samples tailored to my preferences and thoroughly explained the ordering process, taxes, and delivery details. They stayed in touch through phone and email, keeping me updated until the ring was delivered.

Customer care was incredibly helpful and caring; they tracked the delivery to make sure all goes well. Thank you very much!

The sales didn't remind me of the 3% discount for the new customer.

They start to reply to me very slowly After i made the payment. The attitude is totally different from the time before I made the payment.

The diamond ring is stunning, I love the design and workmanship, as well as the service. I will not hesitate to share my experience and I highly recommend this brand to everyone.

Everything excellent.

Very good experience. My sales was very patient and helpful, she helped me with everything she could to ensure smooth purchasing experience.

I’ve always admired the diamond craftsmanship in Antwerp, which is why I chose Baunat. Giulia was the one who assisted me, and from placing the order to receiving the final product, it took just three weeks. During this time, I got regular email updates about the progress, which made the whole experience smooth and enjoyable. I highly recommend Baunat as your go-to choice!

Oh my God! The service, the product, the delivery was top notch. I highly recommend Baunat for the best quality diamonds for better price then anywhere else on the market. Can’t wait for the next purchase!