BAUNAT Reviews 

Great experience. Very professional environment and customer care. The products are exquisite.

Personal attention, timely work and great service.

Our experience with Baunat was top notch! We ordered from America and organized a pick up in Amsterdam. Communication was prompt and transparent. We couldn’t have had a better experience.

The custom service during the whole purchasing process was very nice and timely；

The diamond ring is shiny and as same as the picture shown in the shopping website.

Great customer service, really competitive price. Everything went perfectly, would definitely order from Baunat again. Highly recommended!

Great customer service from the shop in Hong Kong to the regular updates that I received. Really happy with the product and everything went perfectly. I would definitely order from Baunat again.

This was our third order with Baunat, and once again the service and the products were all impeccable.

We received great help with selecting the rings, and further process of production and delivery was very smooth and fast. We were updated regarding every step of the process, and are very happy with the outcome.

Thank you!

During a visit to the Antwerp Baunat showroom, I was surprised with a wonderful pendant that my husband had picked with the expert support of Baunat advisor Jessie. It is exactly what I wanted! The chain was a little bit short but that was solved in no time at all. I look back onto a great experience and I am now the happy owner of a beautiful Baunat Jewel that suits me perfectly!

Fast customer service and timely response to enquiry emails

I received the ring in November, and just finished the proposal, I can finally leave a message without fear of being discovered by my fiancée.
Very considerate service, sent me the measurer immediately when I needed it.
The quality of the product is very good and the price is not expensive.
I like the design very much, and so does my fiancée.
Customer service is very attentive and even answered my questions during my off hours.
I am very grateful for the help of WAN WAN.

Personal care, beautiful jewellery and incredible value

I've ordered a customized jewellery online.

- simple to choose and order;
- qualified staff responded to my question within a day;
- order initial follow-up, progress check-in and final touch emails including options for shipping;
- transparent pricing including tax calculations;
- on top of that, jewellery quality exceeded expectations;
- and the entire process with a smile from each employee I was in contact with. Very personal and touching.

All in all, I am greatly impressed and pleased.

Great engagement and wedding rings. Great staff.

The hospitality, the information they give you and a very good service. It is to recommend.

I'm very happy with both the service and the final jewel.

Great service, for ever product, unforgettable experience

Excellent service and maintenance, very beautiful products, and diamonds with certificates.

Dedicated and professional attention to the customer from whole Baunat staff (Zurich store, Production from Atwerp). The bracelet was exactly as presented on the website. Pricing was the most competitive ever found. It was the second purchase experience with Baunat, we can only recommend it.

Baunat provided significant opinion to share with me, all of the requirement is fill fit my expectation, delivery the goods on time

Nothing but praise. Professional service, expert advice, competitive price, quick turnaround of VAT rebate.