Great! I wanted a second pair and enquired about reglazing some existing spectacles, no problem. As one gets older prescription changes can be more frequent, this can be an expensive business. The reg... See more
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I visited Bayfields Hornchurch because I had noticed a sudden change in one eye and was very worried. I was offered a cancellation appointment the same morning that I called and Keeley was real... See more
Was brilliant customer service and love both pairs of my glasses but 4 stars given as they seemed a little understaffed so took longer than I’m sure it normally would of if they had more staff.
Company replied
Staff member, Hurj, listens and makes great notes on conditions, so further visits can be checked for any changes. Makes it easier discussing your own situation.
Company details
About Bayfields Opticians & Audiologists - Hornchurch
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
145 High Street, RM11 3YD, Hornchurch, London, United Kingdom
- 01708 621003
Comprehensive eye tests
4.7
Excellent
59 reviews
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Great help
Great help, very caring and understanding, i would recomend the Hornchurch branch.
July 7, 2026
The customer service and staff.
June 17, 2026
What a professional and friendly…
What a professional and friendly opticians. Very helpful and don’t rush you at all to pick your frames.
June 25, 2026
I received great professional service…
I received great professional service from the staff at Bayfield’s Hornchurch branch. Would recommend.
June 10, 2026
Bayfields Audiologist
The Audiologist was patient and thorough. All was explained carefully with a good knowledge of the product. I quite enjoyed the experience.
May 11, 2026
Polite helpful and prompt what more can…
Polite helpful and prompt what more can you want!
May 8, 2026
Friendly helpful staff
Friendly helpful staff, good display of glasses and a good price range
April 15, 2026
Purchase on new Spectacles
An excellent service and very good selection of spectacles.
April 28, 2026
All of the staff were so very helpful…
All of the staff were so very helpful and explained everything so clearly.
April 28, 2026
Very attentive and professional from…
Very attentive and professional from the start .Great choice of frames in all price ranges .Thoroughly looked after .
May 2, 2026
Brilliant service
Harjinder and Christina were excellent in talking me through the eye test process, explaining the results, and letting me know what options were available for correcting my long-sightedness.
March 24, 2026
Excellent communication and rapport…
Excellent communication and rapport between all staff and patient.
April 21, 2026
I visited Bayfields Hornchurch because…
I visited Bayfields Hornchurch because I had noticed a sudden change in one eye and was very worried.
I was offered a cancellation appointment the same morning that I called and Keeley was really kind and helpful.
At the appointment I saw Philip Read who was very thorough.
I was given numerous scans and tests and fortunately he assured me that my symptoms were not serious, which was a huge relief.
I was prescribed my first ever pair of reading glasses, which, as I am 61, I am happy to accept.
The glasses were ready within less than a week - I got them yesterday and they're great.
Thank you so much to all the staff at Bayfields for their kindness and professional service.
I'll see you in 2 years's time!! 😊
April 17, 2026
Staff member
Staff member, Hurj, listens and makes great notes on conditions, so further visits can be checked for any changes. Makes it easier discussing your own situation.
April 15, 2026
Bayfields opticians
The opticians at bayfields are very good and thorough but their glasses and lenses are very expensive
April 14, 2026
Really good appointment and service
Really good appointment to sort out hearing aids. Isabel was really helpful and patient with me. I'll buy the aids but want to pay as much upfront as I can do I'm not in debt. I'll be back.
April 21, 2026
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