BearingShopUK Reviews 45

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Accepted return with speedy refund after selecting inside length instead of outside length. New order very slow but Royal Mail to blame on that one as dispatched first working day after order. Would... See more

Rated 5 out of 5 stars

Finding replacement bearings for strange bits of machinery would be so hard if this place didn't exist. The web interface to find a particular part is clear and straightforward, the purchasing qui... See more

Rated 4 out of 5 stars

Ordered a few bearings, then the next morning realised I needed more items and didn't want to pay postage twice! So I called bearingshopuk up, and the friendly support staff gave me a quick refun... See more

Rated 5 out of 5 stars

The original order for 2 Ride-on Mower transmission belts were processed and delivered quickly, though 1 was delivered at wrong size, a replacement was promptly sent after a short phone call at no e... See more

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4.8

Excellent

TrustScore 5 out of 5

45 reviews

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Rated 5 out of 5 stars

Highly recommended

Accepted return with speedy refund after selecting inside length instead of outside length. New order very slow but Royal Mail to blame on that one as dispatched first working day after order. Would highly recommend -hope the belts are as good!

April 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent

Excellent, knowledgeable, very helpfull and a can do attitude. This is my go to supplier for all things belt/pulley related. Off the shelf or more bespoke, nothing is too much trouble. Highly recommended.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, good prices, top quality bearings - I heartily recommend this company.
The replacement got my DeWalt mitre saw working beautifully !

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Just a brilliant shop

Finding replacement bearings for strange bits of machinery would be so hard if this place didn't exist. The web interface to find a particular part is clear and straightforward, the purchasing quick and foolproof.

The only problem I've ever had was a binning error in their despatch, and that was acknowledged and solved without any fuss.

Wish there were more places like this.

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great service & a really helpful website

Great service & a really helpful website. I managed to locate a pair of replacement wheel bearings for my Chinese imported motorbike simply by a few measurements & they were delivered really quickly & at an amazing price.
I will definitely be a returning customer. Thanks guys.

August 28, 2021
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service

I got excellent service from the Bearing shop. Initially ordered the wrong thickness 'O' rings. Bearing shop were very patient and more than reasonable, accepting a return and refunding all my money including postage promptly. I did order the correct parts but initial mistake was all mine; great customer service, I will be back

July 15, 2021
Unprompted review
Rated 3 out of 5 stars

Probably fine

Edit - Received a reply (to someone else's name, I'm not Adam) shortly after this was posted stating that they were expecting them to be returned last week, but since I'd never received a reply with confirmation of return address or acceptance of return conditions there was no way of me knowing this. I now have the replacement o-rings. Communication leaves something to be desired, otherwise seems ok.

Sent red silicone o-rings which are apparently industry standard, all their pictures show only black o-rings which is what I hoped for. I requested a return or replacement for black nitrile o-rings, they didn't reply. I sent another email a few days later, no reply. I'm now returning them as I can't use them in the hope that when my package arrives there they don't also ignore that and refund or replace goods!

Sent out the goods quickly but gave no clue they would be a different colour from those displayed.

March 3, 2020
Unprompted review
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Reply from BearingShopUK

Hi Adam. I have sent you an email in the last five minutes. We apologise sincerely for the delay in getting back to you about this and will resolve it asap. If you have any questions please feel free to contact us by phone if we are busy to guarantee a fast reply.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Product au ordered was lost in the post, they send a replacement out immediately.
Would definitely use again.

August 29, 2019
Unprompted review
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Rated 5 out of 5 stars

First rate

I have used them twice over the years and on both occasions the belts arrived very quickly and the service was faultless.

Highly recommended!

June 13, 2012
Unprompted review
Rated 4 out of 5 stars

Very Good

Ordered a few bearings, then the next morning realised I needed more items and didn't want to pay postage twice!
So I called bearingshopuk up, and the friendly support staff gave me a quick refund and took my updated order - telling me they care about their customers.
Package arrived quickly and all correct items packed.

Consequently, I'll be ordering again soon.

June 8, 2012
Unprompted review
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Rated 3 out of 5 stars

Delivery too slow!

Ordered 11/5/12 still waiting for goods 18/5/12, prices are good but standard delivery takes far too long!!

May 18, 2012
Unprompted review
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Reply from BearingShopUK

Hi Susan,
The Bondloc was dispatched on the 12th via Royal Mail so you should have it by now?! can you call us on 01634 739 023 to confirm we have the correct address
Thanks
Karl

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