we ordered a brass pendulum lamp for the porch, it took 5 weeks to arrive and when we unwrapped the box the glass was broken and the electric wires were all exposed. we then tried to return the lamp... See more
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Their customer support was amazing. My order hadn’t arrived by the time stated so they chased it up on my behalf and unfortunately it had gone missing with Royal Mail. They then sent me a replacement... See more
Bought a 5 tier glass and gold chandelier....was really worried after reading the reviews on here but think it's more clothes related..the chandelier is amazing...looks awsome, instructions weren't gr... See more
I purchased a Butterfly Camouflage Print Zipper Long Sleeve Windproof Hooded Jacket and LOVE it. I hadn't heard of the Beautiful Halo previously and was slightly apprehensive but I was so happy with t... See more
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Do NOT use this company.
Terrible website. The products do not look the same as they do in the photos. Terrible quality materials. Staff are unhelpful in queries and problems. Returns are at the buyers expense. Do not use this company.
They did okay
The largest size of the dress I ordered was still somewhat small for me, and the quality wasn't that good considering the price, but I did receive what I purchased within a few weeks and it looked and functioned fine.
I was very satisfied with my 2nd Order
I was very satisfied with my 2nd Order. The first coat I received was too small so my wife is wearing it. The second order this time around I asked for the biggest size and it fitted perfectly.send me my free gift the portable lamp, thanks g you.
Great Response
I didn't receive my parcel but the team was very responsive and re sent the package quickly and effectively
No exchange or refund
Ordered a skirt
Always wear size S
I compared the size guide with few of brands that I wear and seemed the same.
Skirt too small
Company doesn’t offer refund or exchange
What a medieval way of shopping!
Get it right as there is no second chance
Godzilla T-shirt rocks!
I bought Godzilla King of the Monsters 3D Printed Blue Short Sleeve T-Shirt for my son and he absolutely loves it! The design was exactly what he was looking for 😊 Very pleased with my purchase.
Really happy with the product
I purchased a Butterfly Camouflage Print Zipper Long Sleeve Windproof Hooded Jacket and LOVE it. I hadn't heard of the Beautiful Halo previously and was slightly apprehensive but I was so happy with the product when it arrive. Everyone comments on the jacket when I wear it, so much so I bought my mother-in-law one...a funky look for rainy days.
Once VIP service were involved VIP…
Once VIP service were involved VIP customer service has resolved the issue with a satisfactory result .
Excellent customer service
Excellent customer service. Kept me informed and delivery was quick. Felt very confident dealing with the company. The product was very good and as expected. Would definitely recommend them.
Nap Queen sweater
I got a Nap Queen sweater for my girlfriend for her birthday. It was made of great quality and she loved it! Will shop again from Beautifulhalo.com
Cool robot lamp The product replacement works very…
The product replacement works very well. It looks really cool and also the light is strong.
Amazing!
Had a pleasant experience with beautiful beautifulhalo, no issues whatsoever, product arrived on time and even better than I imagined! 😀 will definitely be buying from them again! Regards, Nathaniel.
Good vip service
Good customer service, but products can be questionable.
Although there was slight damage to my purchase and my orders packaging appeared to have been opened, Beautiful Halo did what they could to get me a partial refund.
So I wrote a review of beautifulhalo…
So I wrote a review of beautifulhalo because they wouldn't give me a refund. They then contacted me and said that they would give me a refund but only if I deleted my review and write another. They wrote:
We have received the notice and feedback of your order.
Now Your order has been upgrade to VIP Service, which would provide private customized proposal for your case.
We can apply for a 60% refund of product price for you as requested and you don't need to return the item back.
But we will have the authority to apply for the refund after you write a good review to confirm that you are satisfied with the solution.
Could you please write a good review first?
We won't ask you to lie and claim that our product is perfect.
You can provide feedback on your real experience, just show that you are satisfied with our processing results and give us four or five stars.
They didn't say I couldn't delete that review once I got my money back though. ;)
Love the butterflies
I have bought 4 butterflies Tiffany hanging ceiling lights. I absolutely love them so much. A very nice size. I would defenly buy them again. I just wish they had the butterflies with a fan on them that would be perfect.
A perfect purchase with patience
Despite having an issue with delivery and a vital piece missing, I found BeautifulHalo’s customer service to be very proactive and helpful to resolve my issue.
Each time I contacted them they were swift in responding and keen to help.
Once I received the missing part I was extremely pleased with the product.
I would recommend BeautifulHalo to others.
Good experience
Good experience, freight time is longer than in Australia but apart from that goods are notified along the way.
Overall satisfied
Bad company. This has to be the worst company I have…
This has to be the worst company I have ever ordered from. I was not happy with a coat I bought (completely different to advertised). I had emailed them from November asking for the return address but was told by them nor to bother it's in China. After several emails back and fourth and them not giving me a return address I got in touch with resolver, within a week I was offered 50% and told to keep the coat which I did not want to do but after weeks of arguing I gave up. Oh I was told by Beautifulhalo when I write a good review I will get the 50% thsts why I got in contact with resolver. Please avoid this company, if I could give a no star I would
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