Bedworld Reviews 

22,409
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 858 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, helpful, and knowledgeable approach, highlighting a non-pressuring sales style and excellent overall service. The delivery service also receives high praise for being prompt, efficient, and handled by courteous teams assisting with item placement. However, some customers noted concerns regarding product quality, describing items as poorly made, uncomfortable, or not meeting expected firmness. A few also reported delivery issues, such as issues affecting property, missed times without communication, or receiving incorrect items.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and efficiency... See more

Product

Reviewers highlight ambiguous aspects of product quality and experience; some customers report satisfaction... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness and professionalism... See more

Quality

People report ambiguous experiences with quality, with many reviewers praising the "great" and "topmost... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely lady in the showroom at Huddersfield, took time to explain the different products and was very friendly, welcoming and didn't use any pushy sales techniques. Delivered on time by courteou... See more

Rated 5 out of 5 stars

We knew what we wanted so wasn't pressured into buying something else/more expensive. Everything was done and dusted in 10 minutes! Got the perfect bed with a delivery date that was sooner than expect... See more

Rated 5 out of 5 stars

From the moment we walked in Ami made us feel welcome but not rushed, we never felt any pressure our questions were answered honestly, if she didn’t know she said just that but I’ll find out for you.... See more

Rated 5 out of 5 stars

We looked around at several places & preferred the style of beds at Bedworld. The manager served us & was very friendly & helpful. The bed arrived earlier than 1st expected. Jason came after worki... See more


Company details

  1. Bedroom Furniture Store

Written by the company

Bedworld are an online leading bed and mattress retailer. With thousands of beds and mattresses in stock with free delivery.

Free Fast Delivery On All Orders

Guaranteed Lowest Prices

We take pride in offering Free delivery on all orders and guarantee your order to arrive within 6 working days.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(22,409)

855 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Was told when I asked if they assemble…

Was told when I asked if they assemble the bed was told bed is more or less assembled all I have to do is put the slats on, bed came in 2 halves that was ok slats and motor were together and was very heavy ( we are pensioners) it doesn’t say what is top and bottom, lifted slats on pressed remote for feet and the top lifted so had to take it back of and turn it around, bit of a palaver, delivery guy said they can assemble it for a fee, plus it was supposed to come on the Wednesday and cancelled it to the Saturday after we got the mattress downstairs so had to get it back up again , so sorry not a happy customer

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service that made ordering…

Excellent service that made ordering easier. The lady that attended to us at Team Valley Gateshead is perfect for the job. She took us through the rudiments and that makes it easier for me and my wife to make wise decisions. The beds are of topmost quality.

July 4, 2026
Rated 5 out of 5 stars

The outlet is very clean

The outlet is very clean - Lots of variety to choose from..Jason was very polite and helped us in finalising our order.
Really happy with the experience of visiting and looking forward to our delivery :)

July 4, 2026
Rated 5 out of 5 stars

The experience was very easy and…

The experience was very easy and friendly I was looking to downsize my bed and I was given very good advice the knowledge from the lady helped me make my choice the showroom was lovely and clean and tidy and I was allowed to try out the beds to make my choice and I am looking forward to receiving my new ottoman bed and floor board.

July 1, 2026
Rated 5 out of 5 stars

Very pleasant service

Very pleasant service, very easy purchase with the help from a fantastic Assistant who seemed to no exactly what i wanted from my new bed, very helpful.

July 2, 2026
Rated 5 out of 5 stars

Kamy is the best

Kamy is the best. He helped me carry the mattresses to the rooms. This is top notch service and we need more of Kamy here. He is kind, helpful, humble.

I rate this 100% good service.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and delivery from…

Excellent service and delivery from Kamy. He was very courteous and I cannot commend him enough for his brilliant service. Would definitely recommend Bedworld if this is the nature of service and type of staff who represent them.

June 30, 2026
Unprompted review

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