I specifically requested no substitutions. They substituted my order anyway. So I rejected it upon delivery in good faith I'd get a refund. I contacted Beelivery straight away and they promised me a... See more
Company replied
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See what reviewers are saying
Ordered beer late at night. Quick and easy to order, delivery was very quick and the delivery person was friendly and helpful, phoning me just prior to delivery.
Prices are going up and up extra charges here n there for something and less reliability or verification! Have had many times orders being picked or on way and waiting times gone up half hour n then a... See more
Its so easy and reassuring.. Lets me see where the driver is and so I always go out to meet them and often tip online and in cash. It feels a very personal experience because they turn up in their v... See more
Company details
About Beelivery
Written by the company
Rapid Grocery Delivery 24/7
Delivered in 15-60 minutes!
Beelivery connects you with self-employed crowd-sourced delivery drivers in your area. Simply place an order for groceries, alcohol and everyday essentials on our website or app and a driver will visit the shop on your behalf and deliver to you. We aim to deliver to you within an hour!
Shop Alcohol Delivery Shop Grocery Delivery Shop Household Essentials Delivery Contact UsDownload our app!
Contact info
Royle Mill, CW12 1HR, CONGLETON, United Kingdom
- info@beelivery.com
- www.beelivery.com
3.7
Average
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 59% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great survive for late at night and…
Great survive for late at night and friendly driver.
March 14, 2025
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Shoddy business that don't deserve any attention
I wouldn't even give them a star if I could. The app is way to hard to navigate as well as being a former driver., I spent out my own money and I gave them the correct details to deliver a alcohol order to be kicked off the driver app when they didn't pay me the money that was owed to me. Now they won't answer my emails and they still haven't giving me that money that is owed. Don't trust these skivvies. You pay through the nose fees to get simple items from a local shop. This site should be banned for targeting the vulnerable candidates that can't get out the house. It sickens me to my core.plus I can't upload a receipt because you have kicked me off the system !
March 14, 2025
Unprompted review
Reply from Beelivery
Hello Reece and thanks for your review. As you are aware, once you have completed a delivery, you are required to submit a receipt so that we can reimburse you for your shopping. We have requested the receipt and are still awaiting this so we can process the payment. Thank you.
the service was fast and only one item…
the service was fast and only one item not available and very nice driver
March 13, 2025
The quickness of delivery.
March 9, 2025
Communication with the delivery driver…
Communication with the delivery driver was spot on, he was fantastic.
Thank you
March 9, 2025
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Quick and friendly service
Quick and friendly service. Thoughtful and kind delivery driver
March 1, 2025
Driver claimed to have rang my doorbell…
Driver claimed to have rang my doorbell and I did not answer. I have a ring doorbell and a security camera system and a number of dogs ( one is a very reactive guard dog). It is very clear in footage the driver sat in his car and rang my phone, then took a picture of my house and drove away. The company now inform me they are still charging me for an order which did not receive. As far I am concerned this is fraud 'delivery was not to my door' this a Breach of contract and keeping my money for a service and goods they failed to deliver is fraudulent.
Very poor please do not get ripped off.
March 8, 2025
Unprompted review
Reply from Beelivery
Hello Paul and thank you for your review. This is the first time we have been made aware of this situation as we don't have any emails from you regarding non-delivery. Please get in contact with us so we can get to the bottom of what happened with your delivery.
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Was charged for items I never received
Was charged for items I never received. Inquired about it and have had no response. Will not use this service again
March 2, 2025
Reply from Beelivery
Hello David and thanks for your review. The delivery was left at the hotel reception as requested. We didn't receive any communication from you or the driver to say that there was an issue at the time and if we had we would have looked into this for you and come to a resolution. Please reach out to our customer service team so we can investigate this for you.
Best wishes.
Everything was there that I asked forbeelivery when you need it I am emergency.
Everything was there that I asked for . The driver was nice . Hope he got his tip I paid for . We had just come e back from a holiday and had no milk or something to eat for tea in. Really good you can just order and it came quickly .
March 1, 2025
Driver was very friendly
February 21, 2025
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The delivery man was very thorough and…
The delivery man was very thorough and helpful for what hhe was delivering. Well timed.
February 22, 2025
Delivery driver was very pleasant and…
Delivery driver was very pleasant and was grateful for them delivering at the hour they did. Would highly recommend to everyone I know to use Beelivery as long as the wait time for delivery is not too long.
February 20, 2025
Easy to use and speedy delivery.
February 27, 2025
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Great service
Great service, ordered and delivered within 45 mins. Simple booking and effective booking system.
February 16, 2025
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