Beelivery Reviews 

9,049
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered beer late at night. Quick and easy to order, delivery was very quick and the delivery person was friendly and helpful, phoning me just prior to delivery.

Rated 1 out of 5 stars

I specifically requested no substitutions. They substituted my order anyway. So I rejected it upon delivery in good faith I'd get a refund. I contacted Beelivery straight away and they promised me a... See more

Rated 5 out of 5 stars

Its so easy and reassuring.. Lets me see where the driver is and so I always go out to meet them and often tip online and in cash. It feels a very personal experience because they turn up in their v... See more

Rated 5 out of 5 stars

it was easy to order, order came quick, delivery driver was really pleasant aand efficent. I have recommended to others already. i am very impressed with your service i wii definately use again als... See more

Company details

  1. Grocery Delivery Service
  2. Delivery Service
  3. Online Food Ordering Service
  4. Supermarket

About Beelivery

Written by the company

Rapid Grocery Delivery 24/7

Delivered in 15-60 minutes!

Beelivery connects you with self-employed crowd-sourced delivery drivers in your area. Simply place an order for groceries, alcohol and everyday essentials on our website or app and a driver will visit the shop on your behalf and deliver to you. We aim to deliver to you within an hour!

Shop Alcohol Delivery Shop Grocery Delivery Shop Household Essentials Delivery Contact Us

Download our app!


Contact info

3.7

Average

TrustScore 3.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(9,049)

99 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Fab Driver

First time using the site. I am disabled with no transport and had a broken back tooth. My fabulous driver brought me pain medication out of hours that I would have had to waited days to be delivered. No complaining; just a smile. So worth the money. Shall leave a bigger tip next time.

March 25, 2025
Advertisement
Rated 1 out of 5 stars

What an unbelievable joke

What an unbelievable joke .
Impossible to contact , no delivery, high , very very high prices,

Automated response service, EVREYONE in the world , bar nobody hates , loaths them .

You have changed your company name three times and the reason why you’ve done that is because you’re a joke and it doesn’t work and you haven’t got the infrastructure and your advertising heavily on TV for people to YouTube but we’ve not done it. Get your product in order in the first place. If only you’ve spoken to somebody like me to actually let you know how to run a business properly in the first place you might actually be doing something properly however you’re a total and utter waste of time. You have my email address. You can email me. I’m happy to come and advise you your company directors and I’ve already working there how to run a business properly because the way you doing it at the moment is not you are a total waste of time

March 25, 2025
Unprompted review
Beelivery logo

Reply from Beelivery

Hello and thanks for your review. We have requested more information from you to ascertain whether you are a customer of Beelivery or not but you have not replied with any of the information requested. Unfortunately, we will not be able to look into this any further.

Advertisement
Rated 5 out of 5 stars

Great service

Great service. Excellent contact from driver. One item missing from the delivery so driver went back to collect missing item and apologised and delivered very quickly. Used this service a few times now. Very impressed.

March 18, 2025
Advertisement
Rated 1 out of 5 stars

I am a Beelivery driver

I am a Beelivery driver, and customer support is terriable.

Today I accepted a job that paid £13, had to travel to 2 shops to collect the items as they were had to find.

Paid for the items and was within 1 minute of getting to the customer, and within the allowed time.

Beelivery cancelled the job and only paid me £5, I then had to return the items to where I got them from for a refund travelling extra miles, I complained to payment support and they were not helpful.

Any drivers I suggest you avoid this company.

I have now submitted a letter before action to them lets see how they respond.

************ Update

In response to your reply.

I had multiple chats with your payment query team who were adamant I would not be receiving any further payment and gave me a final response, I have screenshots from the chat if you wish to see them.

I believe I exhausted all of my time complaining to them so I sent a letter before action email.

I suggest you check before replying with incorrect information.

And still just paying me and extra £5.19 still doesn’t add up, I had to take the shopping back and was lucky I was within Asda’s 20 minute return window for for chilled food.

March 18, 2025
Unprompted review
Beelivery logo

Reply from Beelivery

Hello Carl and thank you for your review. As you are aware, we make payments by 5pm the day following a delivery. The delivery in question was cancelled by the customer (not Beelivery) at 12:30pm today. Our automated system paid you £5.52, which was incorrect, as you were owed a total of £10.71. The remaining £5.19 is being manually paid to you and will be in your bank before the deadline, which is 5pm tomorrow. In reference to our support being unhelpful, the only contact we have had from you is a threatening legal letter. We advise just to email us via the driver dashboard in future so we can fix any issues in a timely manner.
Best wishes, the Beelivery Team.

Rated 2 out of 5 stars

Prices are going up and up extra…

Prices are going up and up extra charges here n there for something and less reliability or verification! Have had many times orders being picked or on way and waiting times gone up half hour n then another half hour etc think worst one was like 4 hours later! Only use when really needed now a days!!

March 9, 2025
Advertisement
Rated 1 out of 5 stars

Shoddy business that don't deserve any attention

I wouldn't even give them a star if I could. The app is way to hard to navigate as well as being a former driver., I spent out my own money and I gave them the correct details to deliver a alcohol order to be kicked off the driver app when they didn't pay me the money that was owed to me. Now they won't answer my emails and they still haven't giving me that money that is owed. Don't trust these skivvies. You pay through the nose fees to get simple items from a local shop. This site should be banned for targeting the vulnerable candidates that can't get out the house. It sickens me to my core.plus I can't upload a receipt because you have kicked me off the system !

March 14, 2025
Unprompted review
Beelivery logo

Reply from Beelivery

Hello Reece and thanks for your review. As you are aware, once you have completed a delivery, you are required to submit a receipt so that we can reimburse you for your shopping. We have requested the receipt and are still awaiting this so we can process the payment. Thank you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look