BeFrugal Reviews 

2,418
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 247 reviews, reviewers had a great experience with this company. Customers consistently praise the simple and convenient shopping process, frequently mentioning that the browser extension and platform make earning cashback rewards remarkably easy and straightforward. Many consumers also appreciate the prompt payouts and the wide variety of convenient redemption options available, such as gift cards and direct deposits. However, some reviewers noted occasional issues with tracking, mentioning that certain cashback amounts fail to register properly or get delayed without clear explanations. A few people also pointed out restrictions regarding withdrawal rules, such as being unable to request specific amounts or facing limitations on payout frequencies.

What people talk about most

Payment

Consumers find payment experiences to be highly divided. While many reviewers highlight fast payouts, easy... See more

User experience

Users describe positive interactions with user experience, highlighting how easy and effortless it is to get... See more

Website

Customers had ambiguous experiences with website, showing a high level of disagreement regarding its... See more

Refund

People report ambiguous experiences with refund and cashback processes. While some reviewers are satisfied,... See more

Discount

Clients share positive opinions on discount opportunities, highlighting solid cash back offers and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love using BeFrugal most of the time, but here have been times when I know for a fact the shopping trip was activated and I made purchases and never got cash back. I would like an explanation as to... See more

Company replied

Rated 4 out of 5 stars

I've been using it for a few years now and for the most part-it's awesome. Doesn't take long at all to get your payout. I just figured out the points cash back part-Duh! Never did it before. I work 3r... See more

Rated 4 out of 5 stars

I haven't had any issues thus far. I forget that I'm receiving any kind of cashback & there's no notification that they've been approved. I just happened to check my account & realized that I had mon... See more

Rated 4 out of 5 stars

I thought it was skeptical at first because how long it took to get cash-back, but I was able to get it. Very trustworthy and reliable to claim cash back on many products and from many stores. It's 4-... See more


Company details

  1. Cashback Provider
  2. Coupon Service

Written by the company

BeFrugal is a free Cash Back, coupon, and deal platform where you can earn up to 40% Cash Back at over 5,000 online stores. Getting started is simple: sign up for a free account, then use the BeFrugal website, mobile app, or highly-rated browser extension to find your favorite stores. From there, you’ll be redirected to the store’s site, where you can shop as usual. After you make a purchase, BeFrugal automatically tracks it, and Cash Back is added to your BeFrugal account, typically within a day. Once your Cash Back is ready, you can choose from multiple payout options like PayPal, direct deposit, Zelle, Venmo, check, Visa gift cards, or gift cards to stores like Amazon and Walmart. Plus, there’s no minimum payout, all gift card payouts receive an extra bonus, and you don’t have to wait for months between payouts. At BeFrugal, we’re committed to delivering the best Cash Back experience, with the highest Cash Back rates, a $10 welcome bonus, fast payouts, exclusive deals, and more. Learn more or join for free to claim your $10 bonus at www.befrugal.com.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.2

All reviews

(2,418)

232 reviews in the last 12 months

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Rated 4 out of 5 stars

Its been nice getting money back…

Its been nice getting money back however its crazy how you can shop some days and get very little :(. You really have to watch what days have the better percentage back if you REALLY want to get paid alot.

September 1, 2026
Unprompted review
Rated 4 out of 5 stars

I have been using Be Frugal for several…

I have been using Be Frugal for several years. Just recently checked my balance and was surprised to see how much I had. It would be nice if they would email you a monthly update on the purchases that meet the cash back requirements.

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

This is a reliable site for cash back.

I have been using Rakuten for years and didn't know about BeFrugal until recently. Its a solid cash back site. I also found some others. So I check all them (4) to see which has the most cash back for which site I am purchasing from. Just use it you will be glad you did.

August 13, 2026
Unprompted review
Rated 4 out of 5 stars

easy to use

easy to use. I just asked for my first payout to direct deposit. Wish had more stores but I am happy

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

The rules constantly change

The rules constantly change. Seems to be done in a way that ensures they do not have to pay out large cashback amounts. Website confirmed travel was eligible for a referral and it was paid. The first time I contacted I was told to check back 90 days after travel had been completed. Now I am being denied because I 'should have reached out within 60 days of booking'.
The reply I received stated I should contact them. That was done two weeks ago, with no response from the company.

July 31, 2026
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi Carson,

We're sorry to hear about your experience and understand how frustrating this must have been. We don't change our policies to avoid paying Cash Back, and we apologize if the guidance you received about the time frame was unclear.

For travel purchases, we rely on our travel partners to track, report, and confirm eligible bookings before Cash Back can be paid. Changes to a reservation, such as modifications or cancellations, can also affect Cash Back eligibility based on the partner's terms.

We'd like the opportunity to review your case again and answer any questions you may have. Please contact our Customer Care team at customercare@befrugal.com, and we'll be happy to take another look.

— The BeFrugal Team

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