Beliani.dk Reviews 2,219

TrustScore 3.5 out of 5

3.3

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See what reviewers are saying

Rated 1 out of 5 stars

I’ve been a Beliani customer for five years and bought a sofa for 7,989 kr that has been used very little. Despite this, it started sagging badly in the middle and is now unusable. Beliani confirmed... See more

Company replied

Rated 5 out of 5 stars

The Beliani garden furniture set offers an attractive look with decent comfort, but there are a few trade-offs. The synthetic rattan has a nice texture but may show signs of wear after a season outdo... See more

Company replied

Rated 1 out of 5 stars

We bought one pendel lamp on 22nd dec 25 . First this was shown to be delivered on 5th jan 26. Then they changed to march 26. Then to April 26 and now today they are showing may 26. They don’t car... See more

Company replied

Rated 5 out of 5 stars

Good experience! The sofa is very stylish and cozy, matching the carpet perfectly. The TV table is solid and high-quality. Totally satisfied with everything.

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

Beliani er et schweizisk online virksomhed og en af de hurtigst voksende online butikker med møbler til en rimelig pris. Vi har et af Danmarks største udvalg af indendørs og udendørs møbler og tilbehør af høj kvalitet til overkommelige priser. Vores produkter leveres direkte fra vores lager til kundens hjem. Hos os har du altid gratis levering og 365 dages retur, altså du kan føle dig sikker på dit køb.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2K reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Stay away from this store!

They send me soo bad table made table u cant imagine. So now tehy are doing everything just to not take this table back and return my money. Stay away from this store!

February 12, 2024
Unprompted review
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Rated 5 out of 5 stars

I bought a navy bench

I bought a navy bench. The delivery was fast and the item is as described. It's very important that the colors are true to the pictures. The assembly instructions are easy to follow. I will definitely buy something again.

December 10, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t buy from them

I ordered a bed frame from Beliani, and would highly recommend buying your furniture from anyone other than Beliani. The amount of communication, planning and customer service has been absolutely rock bottom. On the other hand, abdication of responsibility and poor excuses has been amazing. I had to go through 3 wrong deliveries and countless hours lost from my work before they finally got my order delivered. And I have only been offered a 10% discount on my next purchase as compensation.
I will not be shopping with them again, and neither should you.
Good advice from here. Go to. It seems like they have it together :)

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Good experience

I have shopped a few times at Beliani. Every time it has been a pleasure. Fast dispatch and delivery. Goods and prices certainly live up to expectations

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

I enjoy shopping at Beliani

I enjoy shopping at Beliani. The products are of a high quality and their prices are reasonable as well. Whenever I have experienced any issues, their customer service team have always been helpful and understanding.

December 12, 2023
Unprompted review
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Rated 1 out of 5 stars

Free shipping but poor delivery

The advertised “free shipping” clause is not quite so. The company strikes the cheapest deal with carriers who use pick-up centers 1km away from destination, even though the “parcel” weighs over 20 kilos. Not very inspired for a furniture shop. My complaints have been ignored by the staff, probably in the hope that they will go away.
Order no 9873962 of 29 November 2023, shipped on 5 December. First complaint to DK staff about delivery on 7 December, unanswered. I made this review on 12 December, after which I was finally contacted by the staff. The pick-up center returned the item in question on December 14. Beliani.dk staff advanced a possible solution to the problem on December 15, but it was too late. To this day I am not in possession of the chair purchased in November.

December 11, 2023
Unprompted review
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Rated 5 out of 5 stars

Wide Choices

Really easy to use site with many different items for a reasonable price. I cannot comment on quality yet because I have not received my items but so far, I am very happy with my shopping experience with Beliani.

May 21, 2023
Rated 1 out of 5 stars

Awfully customer service, don't buy here

Though product are generally of a good quality, the customer service Is outright terrible. We bought two quite expensive carpets and due to renovations at the house, I couldn't lay them out properly until about a month after delivery. One of the carpets had a very visible flaud, which was not a damage, but a production error.
Reply essentially was, "your complaint is too late, we do not accept your complaint and it's a small error anyway, so we wouldn't have accepted it in any case".
This kind of reply shows clearly that they do NOT support their products with any kind of warranty for workmanship, which is actually against the law, but too much work to make a case of.
They had first tried to blame it on my handling and transportation damage, which I should have reported, but this is not the case. Then I got the above reply.
Last time I am ever buying anything from this company, no matter the prices or great products.

March 16, 2023
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