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Belsimpel Reviews 

17,064
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

I ordered a Samsung Galaxy S26 Ultra (1TB) along with a charger, spending well over €1300. Out of nowhere, Belsimpel automatically cancelled my order without my consent or any valid explanatio... See more

Rated 5 out of 5 stars

Absolutely fantastic! Mobile phone was as described, shipping was free and package delivered in 24 hours (EU shipping). Amazing! This is my 3rd or 4th order and everytime it was perfect. All ite... See more

Company replied

Rated 5 out of 5 stars

Belsimpel is a lovely company, even though there was some trouble with Vodafone who needed many documents they handled the situation very well and made up for it. I would highly recommend this comp... See more

Company replied

Rated 5 out of 5 stars

After dealing with an absolutely absurd and frustrating issue directly with some mobile operator, I decided to try Belsimpel instead. I am so glad I did! The whole process was incredibly smooth. I f... See more

Company replied

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electronics Accessories Wholesaler
  4. Electronics Company
  5. Electronics Store
  6. Mobile Network Operator

About Belsimpel

Written by the company

Over ons
Wij zijn Belsimpel. Al sinds 2006 veranderen we de telecomwereld, met de klant op de eerste plaats. Onze ambitie? De digitale wereld voor iedereen toegankelijk maken.

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Waarom Belsimpel?
Belsimpel is het adres voor al je telefoonwensen, met alle telefoons en providers op één plek. We brengen alle opties overzichtelijk samen, zodat je gemakkelijk vergelijkt en vindt wat écht bij jou past.

Wij bieden de Beste Prijsgarantie, hierdoor weet je zeker dat je bij ons altijd het voordeligste uit bent. Ons ruime assortiment aan telefoons, tablets, wearables en accessoires wordt direct uit eigen voorraad geleverd!

✔️ Voor 23.59 uur besteld, morgen in huis
✔️ Altijd de Beste Prijsgarantie
✔️ Klantenservice dagelijks bereikbaar
✔️ Tot 31 dagen gratis retourneren
✔️ Kom langs in onze Belsimpel-winkel

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Contact info

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Buitenkansjes

Belsimpel Buitenkansjes. De beste deals van dit moment.

4.4

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.4

All reviews

(17,064)

1,465 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Price

Price, quality and delivery all brilliant. Very happy with my new s26 ultra

June 11, 2026
Unprompted review
Rated 3 out of 5 stars

Misguidance

Cheap prices. For 1 of the 3 items I ordered called before buying to ask if its compatible with my phone. The guy said yes, but it doesn't fit the phone's magnet at all, so the wireless charging is useless. I only bought this because you told me it was compatible.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. \good price and delivered quickly and efficiently.

June 10, 2026
Unprompted review
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Reply from Belsimpel

Hi customer,
Thank you very much for the positive review. We’re so glad to hear that you were satisfied with our service. That’s what we do it for!
Best regards, Jan van Belsimpel

Rated 5 out of 5 stars

Excellent prices

Excellent prices, very quick delivery for Gozo. Ordered on the Monday and arrived Wednesday. Items well packed and delivered intact. Simple ordering process.

June 8, 2026
Unprompted review
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Reply from Belsimpel

Hi Caroline,
I'm so glad to hear that the delivery went so quickly and smoothly. That's what we're here for!
Best regards, Jan van Belsimpel

Rated 5 out of 5 stars

the most quick shipment ever done

the most quick shipment ever done

June 8, 2026
Unprompted review
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Reply from Belsimpel

Hi Costa,
I'm so glad to hear that the delivery went so quickly and smoothly. That's what we're here for!
Best regards, Jan van Belsimpel

Rated 1 out of 5 stars

Nope for my 😉after all process ,you…

Nope for my 😉after all process ,you need to pay,when you do IT ,they want your id scan , then they didnt accept it becouse its eu ,but you can choose eu, for what you doing IT? But they still sending you offers , for me its Like scam,and racist company 😉 i Hope i dont have trouble becouse sending my id to them....

May 31, 2026
Unprompted review
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Reply from Belsimpel

Hi,

Thank you for your review. That’s not a good feeling, and it’s certainly not what we intended. We’d love to hear from you! Please send your contact information and order number to service@belsimpel.nl. We’ll get back to you as soon as possible.

Best regards,
Isa from Belsimpel

Rated 5 out of 5 stars

excellent transaction very fast and…

excellent transaction very fast and accurate to greece
it's been a pleasure to buy from you

May 13, 2026
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Reply from Belsimpel

Hi Konstantinos Tsaousidis,
Wat fijn om te horen dat de levering zo snel en soepel is verlopen. Daar doen we het voor!
Groet, Wolf van Belsimpel

Rated 5 out of 5 stars
Belsimpel logo

Reply from Belsimpel

Hi Konstantinos Maratos Maratos,
We’re delighted to hear that the delivery went so quickly and smoothly. That’s exactly what we’re here for!
Kind regards, Muriël from Belsimpel

Rated 1 out of 5 stars

The worst

The worst. Scam alert outsourcing insurance fees without any warning resulting in massive bills you never asked for. Avoid.

May 1, 2026
Unprompted review
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Reply from Belsimpel

Hi,

Thank you for your review. We want to come in contact with you to discuss the situation you described. Send us an email (service@belsimpel.nl) with your contact information and ordernumber. Hopefully we can come in touch with you soon!

Kind regards,
Isa from Belsimpel

Rated 5 out of 5 stars

Fast shipment

The order arrived very quickly with protectors inside the box

April 28, 2026
Unprompted review
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Reply from Belsimpel

Hi Divanie,
We're so glad to hear that the delivery went so quickly and smoothly. That's exactly what we're here for!
Best regards, Isa from Belsimpel

Rated 5 out of 5 stars

The application process was quick and…

The application process was quick and straightforward. I'm happy to have dealt with you.

April 30, 2026
Unprompted review
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Reply from Belsimpel

Hi,
Thank you so much for your positive review! We’re glad your order arrived quickly. Enjoy your purchase!
Best regards, Isa from Belsimpel

Rated 4 out of 5 stars

Top company, but no carrier option scares me away

This company is a 5 star company, everything is priced well and they always deliver fast and reliable. I've used them for many phones and never had any single issue, their checkout is also good, if payment fails you can just pay later and it all works.

But I am (very) disappointed that they shipped my order with DHL while their website states they use PostNL for regular and DHL for evening delivery. I was about to order at bol.com, however there you can't choose a carrier and so I switched to belsimpel explicitly to get PostNL which is way more reliable and delivers early in the day time and I need my product early for business calls. And guess what, it comes late at night! DHL often delivers late, sometimes damaged, they throw packages over the gate, less friendly, and bad tracking with delivery windows that are just all day or not honored at all.

This is for me truly a dealbreaker to choose another company. Make your carriers an option at checkout or I will look further, which is sad because you are a top tier company

April 29, 2026
Unprompted review
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Reply from Belsimpel

Hi Chris,

Thank you for your compliments about our company! I’m sorry to hear that you’re not entirely satisfied with the delivery method options available our website. Within a few days we will get in touch with you about this!

Kind regards, Muriël from Belsimpel

Rated 5 out of 5 stars

Fast, clear and no bureaucratic nonsense

After dealing with an absolutely absurd and frustrating issue directly with some mobile operator, I decided to try Belsimpel instead. I am so glad I did!
The whole process was incredibly smooth. I filled out the online form in the evening and everything was clear, fast and completely hassle-free.
Best of all, my new phone was delivered the very next day. This is exactly how online ordering and customer service should work. Highly recommend Belsimpel to anyone looking for a stress-free experience!

April 20, 2026
Unprompted review
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Reply from Belsimpel

Hi Pavel Dudnikov,
Thank you for writing your review. We strive to keep the ordering process simple and fast, so it’s great to hear that we succeeded!
Best regards, Muriël from Belsimpel

Rated 2 out of 5 stars

Deefinitely you don't get the phone next day

I bought a phone with subscription through them thinking my phone would arrive the next day. They started asked for documents, I uploaded my ID, they asked for driving license, which I also uploaded, they kept asking more id, I also had to upload my passport.. (what on earth is the reason for all this? I never do this when I'm onsite) Not sure if they had an issue with format, or they really wanted the passport since the beginning but just fix your instructions and guidance. They are not clear at all.

Finally they accepted the documents but the order still says 'Vodafone is processing the subscription application'.. Are you kidding me? If you have a 3rd party in between, how can you even promise delivery for the next day?

Very bad user experience. I don't recommend it. + Now they have all my id copy. Does not worth, walk up to Vodafone itself and buy the phone there

Edit: I appreciate the fact that they called me about this and did a good job on showing a nice gesture & recovery plan. They also confirmed all my documents have been deleted on their side

April 16, 2026
Unprompted review
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Reply from Belsimpel

Hi,

Thank you for your review. In the meantime we have been in touch with each other and we came up with a solution. Happy to read that! If you have any questions left, please let us know by e-mail!

Kind regards,
Isa Rotteveel

Rated 5 out of 5 stars

OnePlus 15

Great price

March 31, 2026
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Reply from Belsimpel

Hi Oskar,
Bedankt voor je review! Goed om te horen dat je tevreden bent met je aankoop. Veel plezier ermee!
Groet, Wolf van Belsimpel

Rated 5 out of 5 stars

Great User Experience

Quick, reliable and no fuss.
This is the third time I used Belsimpel, and once again, fantastic user experience.

March 16, 2026
Belsimpel logo

Reply from Belsimpel

Hi EC,
We're happy to hear that you find our service quick and reliable. Thanks for sharing your experience!
Kind regards, Fleur from Belsimpel

Rated 5 out of 5 stars

Good experience

Belsimpel always has helpful and kind store employees

March 24, 2026
Unprompted review
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Reply from Belsimpel

Hi Dali Fekete,
Thank you for your kind words about our customer service! It’s great to hear that you were so well looked after.
Kind regards, Muriël from Belsimpel

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