Their online store and service is exemplary! I purchased an expensive frame from them and had some difficulty installing some new parts. Drew not only provided me excellent service in helping... See more
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Bought a bike from Alex at Ben's Cycle who was extremely knowledgeable and honest about the product's strengths and weaknesses. He told me to sleep on it and never pressured me into spending any mon... See more
Sourcing parts for classic bikes (in my case, a 1972 Peugeot PX-10) is difficult unless you find the right sources, and Ben's is now one of them. I needed an inexpensive but good-qualityFrench... See more
Hi, I made a purchase of a chrome industries storm jacket with you the day, however, I have not arrived despite having cast the purchase on 10th of September, i checked my delivery status but it k... See more
Company details
Information provided by various external sources
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy? We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale. That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next. We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Contact info
1018 W Lincoln Ave, 53215, Milwaukee
- 414-384-2236
- info@benscycle.com
- www.benscycle.com
Great wheel build, good prices and quick service.
I've shopped at Ben's for years now. They're the closest thing I've seen to a LBS online. Friendly and knowledgeable services, good stock, good prices. Recommended.
December 9, 2015
Unprompted review
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Great local bike shop!
The staff at Ben's Cycle are very friendly and knowledgeable! They have really great new and used bikes, bike parts/accessories, and clothing. They are my go-to place for all my biking needs!
December 9, 2015
Unprompted review
great products and service
I've been buying from Ben's Cycle for some time now, and I've always gotten the best price and if there was any questions they would respond quickly and help me with anything.
December 7, 2015
Unprompted review
Berthoud Fenders
Bought a pair of Berthoud Fenders from Ben's Cycle, and I'm super happy I got them from Ben's. Great online shipping, great follow up notifications, and great service and shipping... thanks Ben's!
December 7, 2015
Unprompted review
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Great shop!
Answered all my questions... super speedy, well-packed shipping!
December 7, 2015
Unprompted review
Great deal
First experience with Ben's. Great deal on a Dura -Ace track cog. Will certainly buy from Ben's in the future.
December 5, 2015
Unprompted review
Thank you for your quick arrengement
Correct product, nice quality, and quick delivery.
December 3, 2015
Unprompted review
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awesome!!!
Exactly what I asked for, received before the expected arrival time, couldn't find the bolt on cog anywhere else in america!
November 30, 2015
Unprompted review
Great purchase experience
Very quick delivery and the products were exactly what I was looking for. Thanks!
November 30, 2015
Unprompted review
Great store, fast shipping, reliable......
I always find the parts that I want at Ben's.......
November 29, 2015
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Great transaction
Fast free shipping. Item was exactly what I needed.
November 29, 2015
Unprompted review
Viva la Revolution de France
Best damn track chainring on the market, HANDS DOWN!
thank you Bens Cycle for being the only company holding the 52t Alize which is coming in 2 days
November 28, 2015
Unprompted review
Excellent customer service
My order arrived incomplete and Ben's corrected the problem ASAP. The staff was 'down to earth' and very professional through the entire process.
November 28, 2015
Unprompted review
Slow to ship.
I paid extra to receive my parts in three days. Should be reimbursed for slow shipping process.
November 27, 2015
Unprompted review
Reply from Ben's Cycle
Hello,
We are very sorry for the confusion. It does state on the product page that the product you ordered ships in 1-2 business days after the order is placed. You ordered on Friday and we shipped on Tuesday. We realized this statement may not be bold enough and are going to remedy it. We have refunded your shipping cost.
Thank you,
The Ben's Cycle Team
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nice pannier
I ordered a Banjo Brother market pannier, it was delivered quickly and it works great.
November 26, 2015
Unprompted review
What's not to like?
This was my first order with Ben's, and it will not be my last. The product was shipped promptly and arrived in good condition. Obviously, Ben's prices are very competitive. What's not to like?
November 26, 2015
Unprompted review
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